Great place nice staff would store again. I lived in Cave Creek but used this location as it was…read moremore than 50% less than other locations. This was a drive for me but the place is nice and clean and so is surrounding area. Highly recommend.

These guys gouge their customers. I had a bill come due this morning-morning of the payment with a…read more$20 rate increase! We need a state agency to keep these greedy turkeys in check! They've just raised the rate on me for the last time!

It is really sad that this company has to take advantage of their own customers to make money when…read moreso many people are struggling today. I am really disappointed in Cubesmart. I find it really shocking that I was charged a 27% increase on my unit for no reason or explanation. I called three times and left messages right after I was charged, as I thought it was an error on their end. I talked to Kyle and asked him why I was charged, and I was not notified by phone or email. Kyle said he would send in a complaint about it to corporate after our lengthy conversation, but it was not even done. I also told him because of the addition of $50 a month I would be leaving asap. I was sent a copy of the PDF increase 30 days after the increase was charged to my account. It shows on the PDF that they give their customers a 3-day notice for a 27% increase, which was $50 over my monthly payment. A 3-day notice, so their customers may not have an opportunity to make a decision to stay or leave. I have been waiting for a call or response but did not receive any communication from anyone at this location in this matter until I called back to confirm I already moved from this location. Sad that this company has to do this to make money by putting people in a difficult position of having to move or forced to pay this ridiculous increase. I will never use your company again and will share my experience with everyone I can, so they do get forced to make a decision like I had to. Again, it is really sad that this company has to take advantage of their own customers to make extra money. All together, it is a wrong and unethical practice. I can't imagine doing that to anyone in my business.

Customer service 100!! Stop by to check out storage facility…read moreand I have to tell you the James did an exceptional job. Walked in and he shook my hand, had a big smile on his face, was friendly... amazing! Thank you for all your help today and I look forward to doing business with you all.

Things have been pretty tough financially for me lately I've been in the storage for nearly 5 years…read moreyes, my rent has gone up over that time (like everything else in Gilbert AZ) but I can tell you that I got a call from Peter After a feedback comment I left saying that it's priced me out of the storage market. He lowered my rent substantially and told me so during that phone call. He was very nice and this really was a blessing because I don't have anyone to help me move my stuff out and I'm almost 70 years old is that alone it's worth the top star rating in my book. If you have any problems reach out to Peter he can help.

Sandy was informative, friendly and helpfull. I Would recommend this facility…read more Supercalafragalisticexpaladotous.

highly recommend this storage facility. The grounds are very kept up. The inside is very clean the…read morestaff Michael is very professional very helpful Great storage

Awful. If I could rate this a 0, I would…read more The staff is horrible. The big guy in the front is NOT friendly whatsoever, was rolling his eyes at our questions, not just with us, but other customers too. Telling us to put the rolling carts away even though we were literally in the middle of moving items? Making us feel stupid for asking if we could use the bathroom. So many other storage units to choose from, do not choose this one! Not asking for you to be the friendliest person on the planet, but atleast some respect and kindness would be appreciated if i'm giving you my business. They just want your money and you to be gone. Seemed like there were some hidden fees too that they try and hide until the last minute.

I booked a reservation about a month in advance for the first floor with a $5.00 24 hour access…read morefee. When I went to secure the rental I was moved to the 3rd floor and told the 24 hour access fee had changed to $30.00 and Kyle didn't know when this had changed. Public Storage in Gilbert. As soon as I can I am canceling my service. Unethical company. Could care less. He didn't know who I spoke to and didn't see any information in the reservation. LIARS!!!

The storage unit is air conditioned and always clean. I really appreciate the woman who works here,…read moreshe is very kind and super helpful.

I started renting a storage unit in May. The managers and associates are so kind, friendly,…read morehelpful and professional. I shopped around at some big name competitors who they price gouge and have answering services. I picked this storage facility for the location, the employees and they cost to rent a cooled unit.

Very helpful ... fast always meets all needs . My rental…read morehere was very nice , service was very amazing.

The team here is amazing, super helpful and friendly. Always responds in a timely manner. Highly…read morerecommend!!

Thank you for not honoring the prices posted on your website. Because you did and were not willing…read moreto offer a discount over your standard rate I looked elsewhere. What I found were a number of places nearby that have their units indoors meaning I don't have to stand in the sun when needing to access my unit, cleaner and newer facilities and same or lower price than your advertised discounted price. You certainly earned the one star for helping me with that. As of this date you still haven't changed the pricing on your website.

All the guys that work at Pecos Storage are always so kind and willing to help…read more I've been parking my shaved ice kiosk there since 2014 and roll in and out of there about 4 times a week. I love the 24 hr access and always feel safe.

Do not store your items here. I had one of their *container* units to hold furniture, mattress,…read morerugs, etc. while I found a house. When I went to empty out the unit, I found dirt all over every horizontal surface and water damage for items that rested on the floor. One item, a lovely entry table, molded and the wood swelled and began to rot. A rug had to go in the trash. The mattress has to be disposed of too. The storage management said there was nothing they could do for me since I didn't get the extra insurance. Their unit floods and rains dirt on my belongings and they don't seem to want to even try to make it right. Be warned! Choose another storage location.