Love this place. You need ac storage in Az. Believe me, it's a must. I made the mistake of storing…read morethings outside and after a monsoon season, there was a layer of dust so thick on all my stuff- it was awful. These facilities are clean and staff is great! Extra perk is being able to use their moving truck for super cheap!!

Place is clean, attendant is very friendly and helpful. The unit is secured the front doors and…read moregates close and you can't enter without a code.

I was originally very disappointed by their false advertising. I had made an online registration…read moreand received confirmation that the total out of pocket cost on my move in day would be 25 dollars. I also received a call that confirmed that I would be paying 25 dollars that day. After I went through the whole thing of coming down and getting my unit my total out of pocket cost was actually closer to 60 dollars. However after my review I got a call from the district manager asking to make it right and credited me the 30 dollars that I was charged. I appreciate the call and effort to take care of customers. That is very refreshing!

Left 5 voice mails over a week. Already a customer trying to rent a second and staff won't call…read moreback. I've driven to the location 4x nobody is ever on site. I want and need a second unit call your customers back

Family owned. Super helpful. Always clean. Always secure. You really couldn't ask for more. And to…read moretop it all off, Jo is the friendliest. Anytime I'll need a storage unit in the area I check with them first.

I recently rented a unit at Arizona Self Storage. Jo was great to work with and answered all of my…read morequestions. The paperwork was a breeze. The location is perfect, less than a block off the 202. They had similar pricing than other storage businesses but given the location, this was an easy choice. My unit is large and clean, with easy access, even for a 26 foot moving truck. It is the only storage company in the area I will even consider moving forward.

Liz is a God send! She was fully knowledgeable of the move out process and provided AMAZING…read morecustomer service!

I always had such great service in the front office. I wish I could remember the name of the…read moremanager up from , she was always so reliable and very easy to get information to me. Great customer service is something important to me, and I found it here. Lots of storage options, sizes, they do have a cart indoors you can utilize to move things around. Truly helpful having it available. Hopefully this is my last move, but if I ever need a storage unit. I'm pretty sure it'll be with Public Storage again.

This was probably the nicest UHaul truck I've ever rented. Every other time, the truck looks like…read morea beast from the '80s with a thirst reserved for those travelling across the Sahara. The only thing that lost a star here was the gas miser on the other end of the counter. I always thought they left the gas needle somewhere between full and empty so as to confuse the next renter on trying to figure out how much gas to put in it to get it back exactly where it was when they return it. Not sure if this was unique to this UHaul location or all UHaul locations, but on the gas print out, it showed where the needle was and how much gas to put in it to get the needle back to that point at various locations along the gas gauge. Spiffy! Of course, later I would find that this was only spiffy in theory. Upon returning the truck, I stopped off at the local gas station, looked at my gauge, looked at the sheet....5.1 gallons. Easy enough. I proceed to pump about 5.25 gallons into the tank...just to be on the safe side. Well the needle got up to about that mark but slightly under but I figured no big deal. Well, as it turns out, it was a big deal. So I got dinged for missing a gallon of gas and was promptly charged $9 bucks. Awesome. And I know that had I returned it with a gallon of extra gas I would not have received a $9 credit on my bill. Overall, it was one of the better UHaul experiences I've had and next time I'll be sure to just put an extra gallon or two over what the estimator thinks.

Was told I could rent a van out for two days just to show up to it only being available for one day…read moreand I was not given a reason why

Very friendly and helpful staff. Made sure I understood the contract and the storage space fit my…read moreneeds.

I guess you get what you pay for. It is a good price just ran really hokey…read more Tried to cancel the day before rent was due and they ran my card a day early so I had to pay anyway. Make sure you give them 10 day notice cause they don't give a crap.

Very very nice family owned and operated mini storage. The unit was just the right size for my…read morethings. I went to check rates and liked them so much that I rented on the spot. They aren't open 24 hours a day, but their hours were never a problem. In fact, the only problem I had was remembering which unit was mine (again, they helped me with a smile). The unit was climate controlled - not enough to store wine or chocolate during the summer, but enough that my bicycle tires stayed in good shape. They also automatically charged my credit card - something I'm always worried about being accurate. It helped so much to know I didn't have to remember a monthly payment. The unit was clean, insect and rodent free, and convenient. If I need to store more things, I'd choose this establishment again. Thank you!

It's been years since Ive used their services but they were very pleasant to deal with. Their…read morecommunication was great and they ensured that you were well informed with due dates, possible changes and the like. I know some other storage unit companies are so heartless and unethical but this business really is the way to go. I would highly highly recommend them

I came in just to ask about the different size and pricing of the units and was completely at awww…read moreof how knowledgeable and organized Stephanie is about Extra Storage Space. Thanks for helping me with my questions.

I was paying. $140 per month for a 10x10. They didn't honor the online rate, then raised the price…read moreto $225 after 3 months with no notice, email, or anything. This place is a scam do not rent here.

great customer service Mary was a great help and very…read moreInformative of how to navigate through the facility. Facility is kept clean and tidy and had rolling carts in the facility for customer use. I appreciated Mary's professionalism and kind and friendly service . She represents the company very well and I hope she is acknowledge and compensated very well for her great customer Service. C. L.

I've been renting from them for 16 months. The staff onsite is nice and helpful, however the…read morecorporate policies are awful. First, they lured me in with an introductory rate, but made no mention that it was an introductory rate. My rent has increased 42% in 16 months. The possibility of rent increases are in the contract, but that kind of hike needs to be made abundantly clear from the start ("this is an introductory price ..." . I was extremely surprised at all of the increases I've had in just over one year's time. But, they got me. Access to storage is not much longer than normal business hours, which can be problematic. What's worse, they require you to provide proof of insurance or they will automatically bill you for monthly insurance. Unfortunately their central office and local office are not always on the same page, so I will receive notices multiple times a year from each for me to send them my insurance policy, even after I've already done it. In 16 months I've had to be on the phone with them somewhere in the 5 to 10 times range with billing or insurance problems, and add to that multiple emails. I send them stuff and they conveniently don't receive it. Last time, the proof I showed wasn't enough and they needed the declarations page from my actual policy and additional insurance info. I've got to contact my insurance company and find out the information that they want. All of this so that they can charge me an extra $12 a month. This sort of thing happens multiple times per year. Absolute madness. But I have so much stuff in storage that I would have to hire a moving truck to get it out and into a new unit with a new company. They have me over a barrel, and they know it. What an absolute mistake I made renting from this company. Huge regrets. This is the absolute worst experience I've ever had renting from a storage space, and I have been doing this for well over 15 years. Save your time (so, so much time) and money and stay away from this company.