I recently rented a unit at Arizona Self Storage. Jo was great to work with and answered all of my…read morequestions. The paperwork was a breeze. The location is perfect, less than a block off the 202. They had similar pricing than other storage businesses but given the location, this was an easy choice. My unit is large and clean, with easy access, even for a 26 foot moving truck. It is the only storage company in the area I will even consider moving forward.

I would like to recommend Arizona Self Storage at Gilbert for their great services, and their…read morewillingness to help customers. I arrived at their facility late around 6PM on a weekday, after a long day's drive with a fully loaded SUV from Pasadena, CA at the end of November. I didn't expect much as most storage places don't have much service. I was greeted by Jo, and she quickly helped me set up the account, and processed the transaction. She even stayed for another half an hour in case I needed any help. All in all, excellent service, with nice people too. One couldn't ask for more. I highly recommended their excellent services.

Sienna, is a very professional storage person. She's super helpful with all aspects of storing…read moreone's RV at this facility.

Bought an RV from them. Have to say they were the nicest and most professional business I have…read moredealt with in a long time! Go there! I promise you won't be sorry!

The prices increase without notice. I choose to give 0 stars, but can't. You think we were asking…read moreto live in there. At the prices they charge. I have already posted another review about them. But they really only care that you pay your storage on time. They have the monopoly on Storage rooms. Every freakin corner has a cubesmart. How smart is it to pricey your renters out of the unit. How about CubeDumb!!! Nothing positive to say about them at all.

I called yesterday and the woman working was so obnoxious. I just wanted some prices and ended up…read morenext door at a different storage place instead, because of her attitude. What a terrible experience!

Don't go here. They get you in really low then charge you outrageously. My rent went from 120 to…read more265 in less than 4 months. Horrible. There are more honest storage places around.

If I could give this place a negative rating, I would. I obtained a unit from this location a…read morecouple years ago. Recently, there was suspicious activity on my unit as well as several other units. I requested them to file a police report and they refused. Someone had placed a lock on my unit and others units. The storage unit drilled off my lock and put their lock on my unit and the following day my items were stolen. They refused to be held responsible, were dismissive and were unwilling to assist the police in investigating the theft. I was told by the district manager Amanda that I would need to file thru my insurance (raising my rates) and she couldn't discuss why she wouldn't assist the police as it was "company policy". This is not a secure facility. If you have a unit there, get your things out before they disappear.

Very helpful ... fast always meets all needs . My rental…read morehere was very nice , service was very amazing.

Been using them for about a month now. The sign up process was quick and painless and they had the…read moresize I was looking for. The unit itself was clean and in excellent shape (meaning the door wasn't bootleg or hard to open). Their pricing is good and I got a couple specials when I signed up. The only thing I don't really care for is that you can only have access 7am-7pm. I almost didn't go with them cause of this but I really like the location of it, since I use the unit for work a lot. Other than that, this place is great!

6 months after renting my storage unit my monthly charge increased from $92 to $162.70 per month…read more INSANE. Additionally they gave a remote excess system that has been "DOWN" for 3+ months. Today I tried to use the remote system, a no go. I park my car and walk into the office because the "electronic readout" where you enter your code is unreadable (see pic). I walked back in and the gentleman informs me I must punch "*" then "#" then enter. I offer a suggestion "Why don't you place a label on the keypad stating this. Instead of answering my question he states "I can give you a paper card and write this info" on it, I state my suggestion again, he repeats. HORRIBLE customer service but what can I expect when he works for a company that values $$ over providing customer service. Not even a 1 star, try a "-10"

MO was amazing. From signing up to helping us understand how things work. And bringing us water…read morewhen moving! Highly recommend. The storage was bigger than what we thought and for a better price. No problems at all.

Manager & staff were helpful & courteous. Place is very clean. It is easy to access the yard as…read morewell as my unit. I'm delighted with the services of this facility. Thank you !!

Highly Recommend this Spot Lin was very kind and made our day she was very helpful and fast got us…read moreour storage in no time I would definitely recommend this spot!!

I rented a 5x8 trailer for several days. Upon arrival, I was greeted immediately by a friendly and…read moresincere young man. I was in and out with no hiccups, and very impressed by everyone in the office. Upon return, I was again greeted immediately when pulling in and told where to park while I waited for the check it in guy. He showed up within two minutes. Again, impressive professionalism, eye contact, warmth. I was very impressed, especially given the norm for customer service these days.

Three different kids were at the front to help me out. They were all super nice and quite handsome…read moretoo. Alex, Zaid, and Larry all answered my questions good and were just so happy to help. I had no issues picking up my truck. Good kids at that store!

This is very clean and quiet. Good value, as other places are more expensive. I feel I have a safe…read moresecure spot for my things.

Prices are lower than normal Storage businesses. The units are older and there is no A/C so if you…read moreare not concerned with your content melting or heating up the storage is good. Security is also safe although people good jump the fence.

It is really sad that this company has to take advantage of their own customers to make money when…read moreso many people are struggling today. I am really disappointed in Cubesmart. I find it really shocking that I was charged a 27% increase on my unit for no reason or explanation. I called three times and left messages right after I was charged, as I thought it was an error on their end. I talked to Kyle and asked him why I was charged, and I was not notified by phone or email. Kyle said he would send in a complaint about it to corporate after our lengthy conversation, but it was not even done. I also told him because of the addition of $50 a month I would be leaving asap. I was sent a copy of the PDF increase 30 days after the increase was charged to my account. It shows on the PDF that they give their customers a 3-day notice for a 27% increase, which was $50 over my monthly payment. A 3-day notice, so their customers may not have an opportunity to make a decision to stay or leave. I have been waiting for a call or response but did not receive any communication from anyone at this location in this matter until I called back to confirm I already moved from this location. Sad that this company has to do this to make money by putting people in a difficult position of having to move or forced to pay this ridiculous increase. I will never use your company again and will share my experience with everyone I can, so they do get forced to make a decision like I had to. Again, it is really sad that this company has to take advantage of their own customers to make extra money. All together, it is a wrong and unethical practice. I can't imagine doing that to anyone in my business.

Customer service 100!! Stop by to check out storage facility…read moreand I have to tell you the James did an exceptional job. Walked in and he shook my hand, had a big smile on his face, was friendly... amazing! Thank you for all your help today and I look forward to doing business with you all.