Sienna, is a very professional storage person. She's super helpful with all aspects of storing…read moreone's RV at this facility.

Bought an RV from them. Have to say they were the nicest and most professional business I have…read moredealt with in a long time! Go there! I promise you won't be sorry!

It's a cool nice storage place, decent price too. Only thing I didnt like was that the door you use…read moreto get in building is an automated sliding door but you can't keep it open. Soooo that means every time a mover is moving something in, you have to put in your code to open it again. So I had to stand by the door in the 100 degree weather to keep it open for the movers to move my stuff into the unit. If there was a way to keep it open, no one explained that to me when i went to pick my keys up.

Hello, i had a great time since my check in and my check out at StorQuest. Simple walk-in and…read morewalk-out. The service was good, every time i walk in to check my storage was clean. I ask to keep my stuff safe and they did it, so I am happy.

Very helpful ... fast always meets all needs . My rental…read morehere was very nice , service was very amazing.

Been using them for about a month now. The sign up process was quick and painless and they had the…read moresize I was looking for. The unit itself was clean and in excellent shape (meaning the door wasn't bootleg or hard to open). Their pricing is good and I got a couple specials when I signed up. The only thing I don't really care for is that you can only have access 7am-7pm. I almost didn't go with them cause of this but I really like the location of it, since I use the unit for work a lot. Other than that, this place is great!

Amazing - Shelia and Tom are the epitome of amazing customer service! We needed a storage unit…read morequickly and they took care of us! Would recommend anyone needing storage solutions to give them a call. We would not hesitate to call them again if needed!

***BEWARE - RENT ANYWHERE BUT HERE!!!! **** Shiela is…read moreincredibly rude! In their bio they say they treat everyone like family...I don't treat my family like that! My husband was driving a van to pick up and close out our unit. The gate was open, so he drove in. She chased us down in her golf cart, to inform us that we had violated the rules and should've entered our code. We apologized and proceeded to empty our the few things in our unit. When I asked the procedure for closing out the unit, she fired a bunch of questions at me, to see if I had gone through the proper steps. I told her I didn't know the procedure as we just decided to close out the unit that day. That's why I was asking what the procedure was. She made us stop what we were doing and go put in the code for the gate. Then she said to stop in the office on our way out. She never explained the procedure. She informed us that it's all in the contract and again was unbelievably rude. We signed the paperwork and couldn't get out of there fast enough!!

Manager & staff were helpful & courteous. Place is very clean. It is easy to access the yard as…read morewell as my unit. I'm delighted with the services of this facility. Thank you !!

Highly Recommend this Spot Lin was very kind and made our day she was very helpful and fast got us…read moreour storage in no time I would definitely recommend this spot!!

About 3 to 4 years ago, my Mom went with CubeSmart as she had to move for a while when having some…read morehealth issues. We kept it until we moved into our larger townhouse and had an awesome experience. We are going to be in our townhouse for about 2 more years until we buy a house, and we decided we wanted to free up some side space in our garage for a variety of reasons. It was starting to feel too "packed" in. When we decided on a storage unit, the first place I checked again was CubeSmart. I was very pleased to see that CubeSmart bought out the previous company who owned this location (Dominion). We visited on a Sunday and Ali was there to help us. He was extremely friendly, SO helpful, and took a good amount of time to show us 3 units around the place to help us decide on the best location for our needs. CubeSmart rates ARE SO affordable. I know rent raises after a while, but it is insane the rates some of the surrounding places are charging. We did shop around first, and CubeSmart outranked everyone else. This location has a large easy to park loading bay. Both elevators are right there in the loading area. They also have SECURED restrooms, that are available to tenants only, even if the office is closed which is huge. The facility is extremely CLEAN, well lit, and I love how safe it feels. Our unit itself is great. It was clean upon move in, the door is easy to move up and down, and the climate control is perfect. The location we chose is off the beaten path of the facility and I feel my stuff is safe. Access hours are between 6am and 10pm. Also, you can only use the elevators by entering your code. Additionally, your code will ONLY allow you to go to your floor. You cannot access any other floor (besides ground), that is not yours. I like that level of security. Although, we would RATHER not have a storage unit right now, just to have a small one to be able to help us not feel so cramped at home (we combined 3 households into one), we are so glad to be here. We met Karen as well, what a class act she is! Both Her and Ali are prime examples of what customer service should be, and to be honest, just good, GENUINE, people. We had some small challenges moving in (Not because of CubeSmart, but one of the elevators has been down for maintenance), and they both have been working so hard to bring it back up and running and are always willing to provide updates when we ask and help where they can. MY ONLY recommendation right now: To either open the ground doors for the carts and the elevators, you have to enter your code on the keypad. If the elevator is not right there and it has to come from another floor, by the time the elevator arrives, when you press your floor button, it doesn't register. I have had to step outside the elevator, enter the code again, then press my floor selection for it to be able to go. It will be tricky to do from the 2nd elevator. That would be the only TINY small downfall and an idea for a future improvement. But again, being so small, whatever. For future customers, keep in mind that the locks used at this location are Cylinder Locks. We brought in our old lock from when we used CubeSmart the first time at a different location, but the old company who built the building, used the Cylinder Locks so we were not able to use our lock. We did have to buy the lock but they have plenty in stock and are a VERY fair price. I acutally like how more secure they are and am okay with this. Key's are small, so be mindful and store carefully!

The prices increase without notice. I choose to give 0 stars, but can't. You think we were asking…read moreto live in there. At the prices they charge. I have already posted another review about them. But they really only care that you pay your storage on time. They have the monopoly on Storage rooms. Every freakin corner has a cubesmart. How smart is it to pricey your renters out of the unit. How about CubeDumb!!! Nothing positive to say about them at all.

The customer service shalini gave me was Phenomenal she also told me about the storage having to…read morehave insurance so I was prepared to do so She also told me about a unit that was a little small but I can manage to put some of my things in there for the time being I just moved to Arizona and she showed me and told me a lot of information that I needed to know about the storage unit I get this place a five star rating thank you Shalini you are the best

Don't try to rent a truck from these guys. We showed up the morning of our appointment and nobody…read morewas there. Had to get one from U-Haul up the street at the last second on the day of our move. Extremely frustrating.

Facility is clean and has adequate lighting. My one request is to add one additional cart to load…read moreitems to be added to our storage unit.

Tower Storage is exceptional and delivers exactly what Chandler, Ocotillo, and Sun Lakes residents…read moreneed: clean, secure facilities, top-tier amenities, and a team that treats you like a valued neighbor, all at prices that make sense. Amenities: * Clean, well-lit units with climate control options for sensitive items. * Advanced security: gated access, bright exterior lighting, and reliable surveillance. * Convenient features: drive-up units, wide aisles for easy maneuvering, loading docks and complimentary dollies/carts. * Customer-friendly hours and an online account system that makes reservations and payments effortless. Staff: * Professional and courteous from the moment you call to move-in day. * Knowledgeable attendants who explain unit options clearly and help match you with the right size and features. * Responsive service -- questions are answered promptly and with genuine helpfulness. * Personal touch: staff remembers repeat customers and follows up to ensure everything's going smoothly. Affordability and Value: * Competitive rates with transparent pricing and no surprise fees. * Flexible lease options that work for short-term moves or long-term storage. * Excellent value: when you add cleanliness, security, and exceptional service, Tower Storage feels like a premium experience at an accessible price. Final Verdict -- Tower Storage strikes the ideal balance between amenities, service, and affordability. If you want a hassle-free storage experience with thoughtful conveniences and a staff that truly cares, this is the place to go. Highly recommended.

I have had nothing but the best experience with Krystal! I have a storage unit for work purposes…read moreand she is always willing to help no matter what! Whether it's communication or moving purposes. Could not reccomend this business and location enough! She is always smiling and in the best mood so it makes me feel great about my decision to choose ExtraSpace!

My experience so far has been good. Casey was super helpful and the facility seems clean and is…read moreeasily accessible. We are storing furniture here to be donated to refugees and the location and space are ideal to hold everything we need to at a good price.