Amazing - Shelia and Tom are the epitome of amazing customer service! We needed a storage unit…read morequickly and they took care of us! Would recommend anyone needing storage solutions to give them a call. We would not hesitate to call them again if needed!

***BEWARE - RENT ANYWHERE BUT HERE!!!! **** Shiela is…read moreincredibly rude! In their bio they say they treat everyone like family...I don't treat my family like that! My husband was driving a van to pick up and close out our unit. The gate was open, so he drove in. She chased us down in her golf cart, to inform us that we had violated the rules and should've entered our code. We apologized and proceeded to empty our the few things in our unit. When I asked the procedure for closing out the unit, she fired a bunch of questions at me, to see if I had gone through the proper steps. I told her I didn't know the procedure as we just decided to close out the unit that day. That's why I was asking what the procedure was. She made us stop what we were doing and go put in the code for the gate. Then she said to stop in the office on our way out. She never explained the procedure. She informed us that it's all in the contract and again was unbelievably rude. We signed the paperwork and couldn't get out of there fast enough!!

I recently rented a unit at Arizona Self Storage. Jo was great to work with and answered all of my…read morequestions. The paperwork was a breeze. The location is perfect, less than a block off the 202. They had similar pricing than other storage businesses but given the location, this was an easy choice. My unit is large and clean, with easy access, even for a 26 foot moving truck. It is the only storage company in the area I will even consider moving forward.

I would like to recommend Arizona Self Storage at Gilbert for their great services, and their…read morewillingness to help customers. I arrived at their facility late around 6PM on a weekday, after a long day's drive with a fully loaded SUV from Pasadena, CA at the end of November. I didn't expect much as most storage places don't have much service. I was greeted by Jo, and she quickly helped me set up the account, and processed the transaction. She even stayed for another half an hour in case I needed any help. All in all, excellent service, with nice people too. One couldn't ask for more. I highly recommended their excellent services.

I love this storage facility. There is such easy access 24/7 and you can drive right up to your…read moreunits. The security features are great too. The front office staff is very friendly and helpful too! The property is always clean and it is in a convenient location!! The prices so far have been great, no price gouging just a small increase each year.

Professional, professional professional, not only is his property clean. You actually are able to…read morespeak with a live person. It's open 24 hours and it's very convenient as well as reasonable and pricing. Five stars all the way

Good, inexpensive storage, plenty of options. Open only 8-6…read more Office not always attended or unlocked. Friendly managers, when they're there.​

TENANTS BEWARE: Update 11/6/2023:…read moreTawny from the facility left us a message stating the tenant next to us didn't damage our vehicle, emphasizing the damage on his doesn't "match" up to our RV. I returned her call: 1. Our RV is not there to compare damage to reach her conclusion. We took photos of the other tenants' 5th wheel once it was back in its spot. Documenting possible damage with a measuring tape with photos. 2. She said it isn't any different than getting hit in a parking lot! I said it is because everyone there is PAYING for storage at her facility. 3. She said the other tenant is a teacher and a really nice, respectable man, has been there for 7 years, and she just knows he couldn't have done it. I said, "Maybe he didn't know he did it." She said she had a conversation with him: "He hasn't returned our calls because he felt it was a waste of time. The damage on his 5th wheel happened 2 years ago. The damage doesn't match ours." Keep in mind-they haven't seen the damage up except for a couple of close-up pics. No comparison to reach their conclusion. Yet, the other tenant called his insurance agent but won't return our calls! Hmmmn.... 4. She also said no one is required to have insurance on her lot. I thought it was in the contract. She said it wasn't. Apparently, they don't realize if someone knocks down or any other form of an accident like a fire, to her common covers and other stored vehicles, she may be responsible. 5. She said she is not a corporate storage facility, just a private family owned business for 25 years, which is why they don't require insurance and any form of proof of insurance. She said we are trashing her family owned business. Well Tawni, what would YOU do if this happened to your RV after only being there 5 days?! 6. Conclusion, If you're stored there, just beware. Cheap storage is not always best if you have a really nice rig you care about. Original: Moved our new RV into a covered space October 14. Was only there for 5 days before the tenant next to ours, with a 5th wheel side swiped our RV, causing significant monetary damage while pulling his trailer out. Owners of the facility DO NOT require copies of tenants' insurance. They were only willing to call the other tenant and said they left a message without any return call. Looking around, I'd guess many folks there don't have insurance. They provided the tenants' phone # to us after several days. We left several messages with no returned calls. The owner said nothing more they can do. Requested name and address of tenant. They wouldn't provide it. Was told cameras don't work. So anyone can do anything and get away with it. Owners don't care. Gave them our notice to vacate. The least they could have done is give us the other tenants' info. Next step: Lawyer up to get the other info of the tenant causing the damage.

Called E.S.S. 877 number, all my questions answered related to facility unit sizes, lock, access…read morehours and price. (sorry, I did not note your name but 'Thank you!" Todd, manager of the 6840 E Madero Ave, Mesa, AZ, contacted me and we set up an immediate meeting time. Met me at the door and showed me to units. Viewed unit size and was what needed. Todd was superb with showing the way to access the facility and the actual storage unit access/lock. The process of the signing up for the unit storage was done very professionally and each step clearly stated. Thank you and glad to have storage for the next numerous months. C.Z.

Very much enjoyed storing my home goods at this location, super clean units , friendly staff, Peter…read moreand Todd made sure I had the right size storage unit for all my items. I even changed units once I had furnished some of the item I was storing. Thanks guys for a worry free experience

I had great experience from start to finish. Rob was extremely helpful and always friendly and…read morealways remembered my name. Would definitely rent here again!

We have had Power Self storage for over a year while we were buying a new home. When we finally…read morepurchased a home and started moving our belongings from this place, we discovered our unit had been invested with TERMITES. We definitely did not have termites before moving our stuff in there and now we had to throw out loads of furniture, Christmas decorations including my brand new Christmas tree, and priceless paintings my husbands deceased grandmother made. We also had moved boxes to our new home before realizing there were termites in our unit and now have to pay to have our new home treated to make sure we didn't accidentally bring the problem home with us! The facility is taking NO responsibility for this even though this is definitely their PROBLEM! We even paid monthly for the extra renters insurance and it is not something their insurance even covers! When confronting the facility with this problem they basically told us we were out of luck and they don't protect their renters and that's why they suggest the insurance WHICH DOESNT COVER THEIR LACK OF MAINTENACE AND CARE!!! DONT RENT HERE!!!

My husband and I have had our RV park there for almost 2 years. Great price never had problems with…read morevandalism. The office seems very nice and cordial. We are parked in a covered space and there's no problem. Rhonda Dejbakhsh

**Buyer Beware** I don't like to give my negative…read moreexperiences about a business out to the public because I get people have bad days and we don't know what others are going thru personally, but I feel like I have to give my neighbors a heads up regarding Happy Wife Storage on Sossaman Rd. My husband and I were threatened by Dan, the Manager, last night while picking up our trailer, over text. "Slow down, I WON'T ask again!" I spoke to him this morning, over the phone, about what the reasoning is and who I can speak to, that will not continue to threaten. He continued to threaten stating we were speeding and he was yelling at us as we were driving thru, leaving the premises and that we almost hit him. We take speeding rules seriously and do not believe we were speeding, and if so, nothing outrageous, literally coasting. We were pulling a trailer! Not sure how fast you can go with a trailer through a storage facility. If he was out yelling at us we would have heard him or saw him if he had a flashlight or reflective gear on. We're not sure if there was some kind of intimidation feeling between him and my husband because Dan is a bigger guy, bald head and rides a bike around the facility and would stop and watch us at times making us feel uncomfortable. Anytime we saw him we would wave or say hi but never got a wave or hi back. He obviously wanted us out and was finding a way and it worked. There are plenty of facilities that would be happy to store our property. When I first started parking my 2022 toy hauler and 2024 flatbed trailer there I told my husband I had a weird feeling about the guy but thought I was just overreacting. We would find key marks on the side of our trailer after picking it up at the storage and camping at our destination. We parked my daughters new car, we got her for her 16th birthday, there for a few days to hide it until her birthday and notice key marks after we got it to our house but never crossed our minds it could have happened at the storage! This last experience proved my feelings were right! The facility is kept up very nicely and it's sad that nowadays you cannot trust anyone. So sad and unfortunately cannot prove any of the key marks on our property happened at the storage. Neighbors, listen to your gut! I learned the hard way. By the way, they are not an accredited business with the BBB so I blame myself for not doing my research before accepting their services. Buyer BEWARE!

4/27/25 North side…read moreof Guadalupe just east of Ellsworth Rd, Mesa. What's here Large property with numerous storage options including parking spaces for RV, Boats, trailers etc. Needs We utilized this location to store items we removed from a family member's apartment after their passing. This solution allowed us to begin the process of sorting for donations and distribution personal items to family. We had 24/7 access and were able to quickly downsize to a smaller storage unit until everything had been sorted and spoken for over time at a less stressful pace. Office 5/5 Always helpful and quickly made storage changes for us as we downsized. I also received after hours support over the phone twice. Recommended 5/5 If you have storage space needs in East Mesa consider this property it worked great for us during a stressful time and we were able to change as circumstances changed! SYOY

Rented an RV parking spot for just over a year. price went from $70/month to $216!! They have no Rv…read moredump, water, or propane, so it's literally just a place to park. Place is not secure, as we had items stolen in November 2023. Their response was if we weren't going to call the cops, they couldn't look into it. When we went to move out in July 2024, our RV's drivers side mirror was busted and the camper next to us had the perfect imprint of the mirror in their back door. Again, they said there's nothing they can do. they are over priced if they can't manage theft/damage in their complex.

I signed up for a storage unit at StorAmerica about a year ago at a rate of $69 per month. Over the…read morepast year, without any notice or communication, they raised my rate to $95 a month. To make matters worse, when I had a small $1.90 balance on my account, they locked me out of my unit. This happened on the exact day I had moving trucks and family members in from out of town ready to help me move. I couldn't access my belongings until the following week when I was finally able to get in touch with the district manager. It's hard to understand how they can justify increasing the rent without adding any value or notifying their customers. The lack of transparency and poor handling of the situation made a stressful time even harder. If zero stars were an option, that's what I would give. I would never recommend StorAmerica to anyone. *********************** Response to Owners comment below: Your response is exactly why this facility has a 1.4-star rating. Here are the actual facts: * I moved in during June of last year at $69/month. In December, the rate was raised to $76, and just last month it was raised again to $96. That is a 37.7% increase in less than one year--without a single notice of either increase. I've received every other mailed notice from StorAmerica, including lock notices, but never once about these rent hikes. * To put that in perspective, the self-storage industry standard for annual rent increases is 5-10%, with some operators occasionally raising rates by 8-15%. A nearly 40% increase in one year is far outside industry norms, and calling it "standard" is misleading at best. * I have provided all of my statements from this entire year, which clearly show I have not had a single delinquent balance. The only time my unit was locked was over $1.90 in April taxes. Before that lockout, I called and was told directly by your front desk staff that the $1.90 would roll into the next invoice and did not require a separate payment. Despite following your staff's instruction, I was locked out of my unit anyway. * The "$10 discount" you reference was a one-time courtesy, not an ongoing deduction. None of my invoices show this as recurring, making your claim misleading. Now this isn't about $1.90 or even just the rent increase--it's about dishonesty, lack of transparency, and unprofessional conduct. A nearly 40% increase in a year is not "standard" in this industry, and your public response misrepresents the facts of my account in an attempt to shift blame. If customer care and transparency were your priorities, you'd start with accuracy and accountability--two things this location is sorely lacking.

Staff was super nice & helpful. Clean!! Plenty of clearance & roadway to get fullsized moving van…read morein & out. We rented as a short term place between houses, 2 months, no long term contract. Used our own lock. I would definitely use them again.

Bery friendly guys. Bradley and Danito. ALTHOUGH.. Be wary…read moreof the fact that if any loose objects are NOT in a box...they probably will be left behind. It was my fault they did not go through my closet and take hanging clothes So i had to take an Uber to bring leather jacket and a few other items But good overall job. used liberal amount of shrink wrap on all furniture 9/10 .

I had never hired movers. Everything was moved within two hours (for a two bedroom condo) I could…read morehave never imagined moving being any easier.