Update: I wish I could say better, but even the sudden "change of heart" attitude I got from the…read more[manager?] woman that usually tends the administrative end upon trying to vacate still left me feeling like this ended sourly. I had called a month ago to notify my card for auto-debit has been updated, and also to give ample notice of the date I'd be vacating. No prob. Until I get a voicemail saying my payment was declined and I was now charged a $15 late fee. I called to clear the issue- I was met with quite a hostile response. After keeping calm & trying to reason, I got the fee waived. And I appreciate it, even though I do think my new card information was not properly updated. All is well? Upon trying to vacate, my access code was repeatedly denied. She finally opens the gate for me when she sees the moving truck. All is well. Until I can't get out. Magically, the gate opens as I get out & start to walk inside. I don't think any of it was an "accident" or "faulty keypad". To top it off- the movers happened to get a snapshot of the WATER DAMAGE inside my unit. Which, we also noted, compromised my belongings I had stored in there. You could say I am a bit less than pleased with how this ended. No one should be treated rudely for vacating a unit. And, the fact water damage occurred isn't leaving me feeling very confident in recommending or ever opting to re-rent in the future.

We have just completed our set up for our storage unit in Apache Junction for our 4th year…read more Kris was efficient, personable, and had our application completed and ready in no time flat. It was an excellent experience. Thank you, Kris!

I love this storage facility. There is such easy access 24/7 and you can drive right up to your…read moreunits. The security features are great too. The front office staff is very friendly and helpful too! The property is always clean and it is in a convenient location!! The prices so far have been great, no price gouging just a small increase each year.

Professional, professional professional, not only is his property clean. You actually are able to…read morespeak with a live person. It's open 24 hours and it's very convenient as well as reasonable and pricing. Five stars all the way

Some man in a pickup, almost clipped the side of our car pulling into the parking lot because he…read moreseemed to think that we were parked in his spot. You don't have a spot and getting that close to somebody else's car because you're throwing a temper tantrum is not acceptable. I don't care if you come here everyday of the week! Such weird behavior from so many at this location.

I wish I could leave this storage facility location negative reviews. I started using this location…read morewhen it was an Extra Space Storage and I loved it. The prices were decent and my pay period was set up mid month. US Storage took over, changed the pay period to the first of every month and now if I'm even a day late, I'm charged a very expensive late fee. I called to try and talk to someone about the pay period changing and was told I should just try to pay two months early or months in advance. Unfortunately I'm not in a position to pay almost $600 for a 10x10 space. I've just had to pay the late fee pretty much every month at this point because I relocated to the Tucson area temporarily for my fiance's job (I work from home). We will be back in the Mesa / Gilbert area so I wanted to keep the storage unit. Today, I drove the two hours with my car full to drop off at the unit and I was unable to enter and the code said to see the manager. I went to the front office and there was a sign saying no one will be back until tomorrow. I called the phone number and the lady who answered confirmed my payment went through, but a Manager had to physically be at the location to allow me to enter and unlock my unit, because I paid 7 days past the first. She said they would not be available until tomorrow. I explained it was a four hour trip for me and I did not have the option to drive back tomorrow. She was very polite on the phone and apologized and explained no one was working at this location today, which is on a Monday and around 1:40pm and was well within their advertised work/office hours. I have never left a negative review in my life, but this is so bad that as soon as I have money saved to get a Uhaul to move everything from this location, I will be leaving and never renting from this company and will be sure to let everyone know to avoid this company.

4/27/25 North side…read moreof Guadalupe just east of Ellsworth Rd, Mesa. What's here Large property with numerous storage options including parking spaces for RV, Boats, trailers etc. Needs We utilized this location to store items we removed from a family member's apartment after their passing. This solution allowed us to begin the process of sorting for donations and distribution personal items to family. We had 24/7 access and were able to quickly downsize to a smaller storage unit until everything had been sorted and spoken for over time at a less stressful pace. Office 5/5 Always helpful and quickly made storage changes for us as we downsized. I also received after hours support over the phone twice. Recommended 5/5 If you have storage space needs in East Mesa consider this property it worked great for us during a stressful time and we were able to change as circumstances changed! SYOY

Rented an RV parking spot for just over a year. price went from $70/month to $216!! They have no Rv…read moredump, water, or propane, so it's literally just a place to park. Place is not secure, as we had items stolen in November 2023. Their response was if we weren't going to call the cops, they couldn't look into it. When we went to move out in July 2024, our RV's drivers side mirror was busted and the camper next to us had the perfect imprint of the mirror in their back door. Again, they said there's nothing they can do. they are over priced if they can't manage theft/damage in their complex.

Where do I start. This place used to be locally family owned, it was called Sunshine storage. They…read morewere friendly, personable, and nice. This "My place" company has bought up all of the storage lots on this corner. They then closed one of them and kicked people out with little to no notice. They apparently tried to sell the land but nobody seemed to want it. Thankfully I was in the other lot. They then moved all the uncovered renters over to the previously emptied lot that seems to have a bit of a weed problem. I used to store two vehicles here, a motorhome and a boat. The boat is in covered parking. The Motorhome was not. Thankfully I sold it before all the moving happened. They then added a new air conditioned storage building where the uncovered spaces were, and added more covered spaces along the edges. The covered space I have isn't great. the roof leaks, so it drips crud and rust on my brand new boat cover. There is rodent crap everywhere, and the place isn't kept tidy, in fact, there are wrecked junk cars and just junk stored all over the place. AND, the rate has nearly doubled. I went to get my boat the other evening, and was met with a trench. No way in past the gate, that did open for me. No notice, no text, no email, no call, no sign, nothing. I called several times to the phone number listed in Happy Jack AZ. No answer. No response to my voicemail. I did go by there today, office sign says open, but it is closed. They close at 5:30, It was 3:45. I called, I could hear the phone ringing inside. No answer. There is a new gate being installed on the other side on university drive. Guess what? It doesn't work, But it was left open today, they are probably leaving it open all day. So, no real security. Not a big deal, because if anyone wants to get their rig out they may have difficulty getting it out since the spaces are angled one way, but because of the trench, you cannot go that way, so you have to make a 1,000 point turn to get out without hitting other rigs or the posts on the new spaces which are too close to the drive way. If there wasn't an empty space next to me, I would have had to move my boat by hand before hitching up and it is pretty heavy, and 100 degrees. So, the management of this place really needs to step up their game. I'm considering moving to a different lot and paying more. This place is close to me, but I drive by much nicer places on my way to work in south AJ... I hope the corporate management reads these. Your local staff doesn't seem to be doing what they are paid for. I missed an appointment to drop my boat off for repair, so now have to wait a week. They ruined my weekend and wasted 2 hours of my time with this nonsense.

I have been there 3 years and they have been very rude had billing problems which has cost me…read moreplenty and rent increases with no notice and now they arelocking people out if you are 1 day late i will be moving my stuff out asap and no one should rent there ever. That is in apache junction location.

Tyler, is helpful, knowlegable, he has great Customer Service skills and attitude when he assisted…read moreus with our last inquiry. He is a great asset for his company

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 1926 S Crismon Rd is no exception. Our Mesa storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near E Baseline Rd and S Crismon Rd, we're trusted by neighbors in Gilbert, Apache Junction, Gold Canyon, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

I do not recommend this business at all…read more Well my husband has been renting a unit for over 30 years. Today he went in to ask a question and a very unprofessional person simply snapped at him. Sorry you're having a bad day KAREN...but your customer service skills suck. Now we are in the process of emptying the unit out. You, person at counter....seriously need to find another profession away from humans.

I rented a spot for my 32 ft utility trailer for many years paying $110 at first and and $150 my…read moreAugust 2025. Several hours after receiving an e-mail with my payment receipt I received a notice to vacate,it seems that after all these years the fire dept. determined created a risk if a firetruck had to be called. I had less than 2 weeks to remove it. I live in Colorado and had know way, or time to arrange for it to be brought up here. I consulted with someone I knew in Az and he managed to find a buyer for trailer for less than it was worth. I lost all the contents from my children's baby pictures to all my furniture and family heirlooms. no reimbursement of any kind was offered. so after many years {and a lot of money} keeping my possessions safe I lost everything. Other than that, they were great - just make sure you have a doable back up plan in place.

stayed here on a recent trip out west in my motorhome. great spot for the price too. Wonderful…read moreneighbors and beautiful view of the mountains

Nice hidden gem of a park, off the main road so you almost never ever hear any cars etc, the…read morestorage facility is between the park and main road and large brick wall blocks the road noise. You can socialize with neighbors or keep to yourself, your choice, I mostly stay to myself and it's very pleasant here. Year rate is the way to go, there was a raise to it a year back, I hope no further raises for a few years . I recommend you pay 2 or more years in advance to be sure you lock in current price. I really enjoy it here, been here going on 3 years now. There is no issues with sewer like someone posted many years ago, that was a one off issue it sounded like, 3 years now and everything is great here, no issues. Management is always doing various upgrades and maintenance. Highly recommend you grab a spot and do yearly, do it quick before there are no spots available. Best price on propane is right around the corner on Ironwood, closed to all stores, great convenient location.

Christina was so helpful and caring! I had questions about renting a unit so I came into the office…read moreand she right away welcomed my family and showed us sizes of units to help make a decision. the whole process was really easy going. Thank you!

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.