Where do I start. This place used to be locally family owned, it was called Sunshine storage. They…read morewere friendly, personable, and nice. This "My place" company has bought up all of the storage lots on this corner. They then closed one of them and kicked people out with little to no notice. They apparently tried to sell the land but nobody seemed to want it. Thankfully I was in the other lot. They then moved all the uncovered renters over to the previously emptied lot that seems to have a bit of a weed problem. I used to store two vehicles here, a motorhome and a boat. The boat is in covered parking. The Motorhome was not. Thankfully I sold it before all the moving happened. They then added a new air conditioned storage building where the uncovered spaces were, and added more covered spaces along the edges. The covered space I have isn't great. the roof leaks, so it drips crud and rust on my brand new boat cover. There is rodent crap everywhere, and the place isn't kept tidy, in fact, there are wrecked junk cars and just junk stored all over the place. AND, the rate has nearly doubled. I went to get my boat the other evening, and was met with a trench. No way in past the gate, that did open for me. No notice, no text, no email, no call, no sign, nothing. I called several times to the phone number listed in Happy Jack AZ. No answer. No response to my voicemail. I did go by there today, office sign says open, but it is closed. They close at 5:30, It was 3:45. I called, I could hear the phone ringing inside. No answer. There is a new gate being installed on the other side on university drive. Guess what? It doesn't work, But it was left open today, they are probably leaving it open all day. So, no real security. Not a big deal, because if anyone wants to get their rig out they may have difficulty getting it out since the spaces are angled one way, but because of the trench, you cannot go that way, so you have to make a 1,000 point turn to get out without hitting other rigs or the posts on the new spaces which are too close to the drive way. If there wasn't an empty space next to me, I would have had to move my boat by hand before hitching up and it is pretty heavy, and 100 degrees. So, the management of this place really needs to step up their game. I'm considering moving to a different lot and paying more. This place is close to me, but I drive by much nicer places on my way to work in south AJ... I hope the corporate management reads these. Your local staff doesn't seem to be doing what they are paid for. I missed an appointment to drop my boat off for repair, so now have to wait a week. They ruined my weekend and wasted 2 hours of my time with this nonsense.

I have been there 3 years and they have been very rude had billing problems which has cost me…read moreplenty and rent increases with no notice and now they arelocking people out if you are 1 day late i will be moving my stuff out asap and no one should rent there ever. That is in apache junction location.

If there were no stars or negative stars, this would have been my choice. Our RZR was stolen from…read morethis property. It had a steering lock on it, covered, and on a trailer. The criminals drove it through a chain link fence. We expected a security camera to b in place...oh no...just on the front gate..not the side gate.... SECURE 24...No it isn't. The sheriff told us that this was the 3rd incident in two weeks! The owner told us she would help us in anyway she could....guess this means not answering our phone calls, texts and messages. Great job Amanda!! You are not a business anyone should go to.........

Secure should not be in the name as it is grossly misleading. There is nearly no security here. The…read moreentire exhaust system was stolen from my diesel pickup ($8,200 to replace) with absolutely zero video evidence from the storage facility as they only gave one camera on the gate. This storage lot is relatively inexpensive (compared to others in the east valley) but anything that you store here is at risk. Mine is not an isolated occurrence, evidenced by other reviews.

I love this storage facility. There is such easy access 24/7 and you can drive right up to your…read moreunits. The security features are great too. The front office staff is very friendly and helpful too! The property is always clean and it is in a convenient location!! The prices so far have been great, no price gouging just a small increase each year.

Professional, professional professional, not only is his property clean. You actually are able to…read morespeak with a live person. It's open 24 hours and it's very convenient as well as reasonable and pricing. Five stars all the way

Amazing - Shelia and Tom are the epitome of amazing customer service! We needed a storage unit…read morequickly and they took care of us! Would recommend anyone needing storage solutions to give them a call. We would not hesitate to call them again if needed!

***BEWARE - RENT ANYWHERE BUT HERE!!!! **** Shiela is…read moreincredibly rude! In their bio they say they treat everyone like family...I don't treat my family like that! My husband was driving a van to pick up and close out our unit. The gate was open, so he drove in. She chased us down in her golf cart, to inform us that we had violated the rules and should've entered our code. We apologized and proceeded to empty our the few things in our unit. When I asked the procedure for closing out the unit, she fired a bunch of questions at me, to see if I had gone through the proper steps. I told her I didn't know the procedure as we just decided to close out the unit that day. That's why I was asking what the procedure was. She made us stop what we were doing and go put in the code for the gate. Then she said to stop in the office on our way out. She never explained the procedure. She informed us that it's all in the contract and again was unbelievably rude. We signed the paperwork and couldn't get out of there fast enough!!

Update: I wish I could say better, but even the sudden "change of heart" attitude I got from the…read more[manager?] woman that usually tends the administrative end upon trying to vacate still left me feeling like this ended sourly. I had called a month ago to notify my card for auto-debit has been updated, and also to give ample notice of the date I'd be vacating. No prob. Until I get a voicemail saying my payment was declined and I was now charged a $15 late fee. I called to clear the issue- I was met with quite a hostile response. After keeping calm & trying to reason, I got the fee waived. And I appreciate it, even though I do think my new card information was not properly updated. All is well? Upon trying to vacate, my access code was repeatedly denied. She finally opens the gate for me when she sees the moving truck. All is well. Until I can't get out. Magically, the gate opens as I get out & start to walk inside. I don't think any of it was an "accident" or "faulty keypad". To top it off- the movers happened to get a snapshot of the WATER DAMAGE inside my unit. Which, we also noted, compromised my belongings I had stored in there. You could say I am a bit less than pleased with how this ended. No one should be treated rudely for vacating a unit. And, the fact water damage occurred isn't leaving me feeling very confident in recommending or ever opting to re-rent in the future.

We have just completed our set up for our storage unit in Apache Junction for our 4th year…read more Kris was efficient, personable, and had our application completed and ready in no time flat. It was an excellent experience. Thank you, Kris!

Sales rep was misleading, said it would fit a four bedroom house AND 60 boxes. Arrived to find it…read morewould only hold maybe 60 boxes. Waste of time.

Deborah was amazing and very helpful. Facility was so clean and well maintained. An overall great…read moreexperience.

I have been exceptionally impressed with the facility and staff. The facility is actually…read morestate-of-the-art, with an array of security cameras and access coding that one might see in a very upscale corporate facility. We have parked our travel trailer here for the winter. Every time I have been there during the VERY HOT summer, the staff came out to my site and offered me a bottle of cold water...very much appreciated. I would highly recommend this location and the services provided. The staff are very customer-focused and are available to help in whatever way is necessary.

Prices I think are comparable , lockers are not cleaned out between renters too often and you can…read moreget them on the phone but I've yet to meet a person. I felt the one I was moving a friends belongings too, the driveways between storages and the truck I used, was tight and I felt cloister phobic . I wouldn't want to drive in with someone coming the opposite way . It's a definite for sure , you can get around each other to pass .

Sienna, is a very professional storage person. She's super helpful with all aspects of storing…read moreone's RV at this facility.

Bought an RV from them. Have to say they were the nicest and most professional business I have…read moredealt with in a long time! Go there! I promise you won't be sorry!

We have never seen this place look as good as it does now. The managers, Paul and Christy, treat us…read morewell and are easy to talk to. They are wonderful. I can't brag enough about them! We enjoy them and their family. Their kids play music and we love to hear them perform. All my sisters and kids came to visit last month. They have been worried about us by ourselves down here but now they aren't worried when they saw how nice the park was and how things are managed. We love living here!