I had a great experience with them from start to finish! I reserved a unit online, but once I…read morearrived, I realized the size I selected was a bit too small for what I needed. Spinser immediately stepped in and made the process completely stress-free. He quickly helped me switch to a larger unit that fit my items perfectly, and he was incredibly friendly, patient, and accommodating throughout the entire process. What really stood out was his flexibility and the fact that he was able to give me an even better deal on the new unit than what I originally booked. Excellent customer service and a smooth experience overall. I highly recommend this facility and will absolutely use them again in the future! Thanks again!

Not sure I understand business model here…read more Bring in people with 3-6 month discount rate. Raise rates to market price while still offering original discounted rate to new clients. Asking for a price between the discounted rate and the market price and basically told to get out. Thank you for the loyalty after a year and a half. I will take Business literally down the street.

I went to a bunch of storage places and chose CubeSmart because of the A/C climate control, the…read moreavailability of carts and elevator, and the friendly and helpful service from their manager, Alex. I needed to extend my reservation offer and Alex was so accommodating. It reduced my stress level during an unexpected moving delay. Thanks Alex.

The first 3 months were great and then the rates increases started they up the cost every 3 months…read morebecause they GOT YOU!! So I went down to a unit half the size what a pain in the ass!! Now I have 3 more rent increases in 6 months!!! They are triple of the other storage company!!! It's criminal!! A scam!! Do rent here!!!

This location is clean, has available moving carts, helpful staff, indoor temp controlled units,…read morefair prices, and friendly neighbors. My only recommendation is the "One-Way" signs for how to drive through the units be larger and more frequently posted. For example, larger painted arrows on the pavement and a larger sign at the gate.

Worst storage ever. Employees are rude the restrooms are always locked and the rates jump up as…read moremuch as $100 every 3 months. Late fees after 4 days totals almost $100 . It's cheap to get move in to but once your in rates never stop going up. Had a 10x10 unit moved in for a great $79 when I left that was over $300 2 yrs later. Other places may seem more expensive but are much more up front and a lot less rude to their customers.

I would like to give a shout-out to Krystal the manager. She was very helpful and truly catered to…read moremy needs. I really appreciate her helpfulness. Krystal keep doing what your doing it will take you a long way . Edith

Family owned and run business. Clean lot and clean climate control storage units. Been a customer…read morefor the last 3 months and am very pleased. Highly recommend.

I have rented from Ft. Apache, at 5144 Main Street, Mesa, Az for close to six years. The location…read moreis great. The new manager was incredible to work with as I moved all my household goods out of his units. He was always accessible, willing to help me. As Was his staff, they were very good as well. They are very professional, personable and helpful. The facility was always clean. The day the movers came he always was checking in to make sure all was going smoothly. Good folks. Good Manager and staff. I highly recommend this storage facility. I will definitely rent here again.

I really didn't want to write this review, but i am so frustrated with this place. I rented a…read morestorage unit to move my goods into an air-conditioned unit from a non-airconditioned storage elsewhere. BUT this unit is NOT AIRCONDITIONED even though they say so. I have talked to the manager 3 or 4 times already, and each time she says that she'll call an HVAC to come, or that the air is actually running, or that the HVAC was just here yesterday, or they're coming tomorrow. In fact the last time I complained it was a variation of all of the above. It is HOT in my unit, and I'll continue to post reviews until this is repaired!

Christina was absolutely a PLEASURE to work with. She is professional, extremely friendly, knows…read moreher business well and is happy to share her knowledge. We were forced to use storage until our new home was ready to move into and she made using storage a pleasure- and I don't think anyone can say storing your entire life in a rental unit is pleasurable! She alleviated any fears we had about putting our stuff in storage completely. We finally got into our home after 3 months and checking out of the unit was even easier than checking in. All of our belongings were exactly how we left them. It's an extremely secure location, requiring key codes and digital cards to enter AND EXIT. Highly recommend this location, and Christina.

I paid $80.00 for a U haul for less than 5 hours and only going 5-6 miles this is a rip off when…read moreyour day by day rate is $19.95 if I would have known I had to pay that much for a Itty bitty 10 foot van I would have just hired a moving company for less. . They love micro rates behind the scenes so I just know they gonna add more charges when the truck is returned in a few. No wonder they are not as popular as they used to be.

Family owned. Super helpful. Always clean. Always secure. You really couldn't ask for more. And to…read moretop it all off, Jo is the friendliest. Anytime I'll need a storage unit in the area I check with them first.

I recently rented a unit at Arizona Self Storage. Jo was great to work with and answered all of my…read morequestions. The paperwork was a breeze. The location is perfect, less than a block off the 202. They had similar pricing than other storage businesses but given the location, this was an easy choice. My unit is large and clean, with easy access, even for a 26 foot moving truck. It is the only storage company in the area I will even consider moving forward.

Very affordable, and clean. Easy to get into. Staff is always super friendly and helpful!read more

I stored here for over a year. This place is very unethical and I would not recommend them for any…read morelong term storage whatsoever. Every few months they would raise their rates on you because of "market conditions". Well, if "market conditions" are causing you to drop your prices on new customers, why are these same "market conditions" increasing the storage fees for current customers. I'm no business major, but that sounds extra scammy to me.... If you need storage for more than the free month they offer, look somewhere else. Business practices are so bad that they have to offer people free storage to walk in the door, and then the world of no-notice rate increases exist. Plenty of other storage options in the area. Reviews of other Extra Space Storage on Southern Dr nearby got blasted in reviews for same business practices. I wonder if this is common with all Extra Space locations. Extra Space, extra BS price increases. That should be their company motto.