Such a clean facility with fantastic customer service. Our move to the area was so stressful in so many ways and the staff at the Riggs location went above and beyond to make this piece of the transition smooth and painless! Will definitely use them again if I need it! read more

after being there for three months, I received a letter in the mail saying I was being hit with a rate increased, which is almost $50 more a month and I can't get anyone to call me back and tell me why read more

rented a unit three months ago. it is about what you expect, nothing special. But after three months when I got everything in the unit, I was hit with a 36% rate increase. what a bait and switch-good price up front and once you're in raise the price an unconscionable amount Recommend going elsewhere. read more

My initial experience with them was great, clean facility and nice staff. However, just 5 months into my rental agreement with them they changed the price on me from $76 to $176. When I complained I had to speak with many different people and they said they could drop the price to $132, which is still almost double what I signed up for. No sympathy, just that's what we can do, that is today's going rate. Take it or leave it. Very crooked way of doing business. I understand market fluctuations and inflation, but not well over 100% in five months. read more

Tracy and Patrick are awesome! Anytime we have called with questions or concerns, they have been prompt and thorough to respond. Even when it took a few days to get the answer. We have had a unit here for 5 years and highly recommend this location. read more

(Don't be fooled by their great customer service, they just want your money. Once you're in, most ppl find it too much of a hassle to move.) Disgusted with this crappy place. I've rented storage units consistently for the last 15 yrs and never have I had a problem with any of them. This one I've only been at for a yr and 5 months and they've already increased my rent twice. In $30-50 increments. This was already the most expensive unit I've ever rented and it is smaller than most I've had. What also sucks is I'm paying for an AC controlled unit yet during the summer it's always well over 85 degrees in there and humid. Last time I went there someone must have been smoking outside and it came upstairs and could be smelled from my unit. These units are open on the top so if your neighbors stinks, the smell will definitely be in your unit as well. Then they have the worst setup with the way the elevator is and the way you always have to park blocking someone's unit. Don't go during busy times or you will have to wait your turn. Almost all other places have a ramp w/parking and large access around the elevator so it's not a nightmare getting a sectional up to the second level. Prepare to get creative if you have large furniture. Lights also don't come on inside right away and tend to go off while you're still there. A lil creepy when you're there alone. Also very dark when you exit the elevator in the evening. I recommend renting from a less commercialized place. Stay away from REITs. My last place in Scottsdale, Key Storage, was managed by a lil old couple who was so sweet and never raised my rent the entire 4 yrs I was there and I always felt safe cause they lived on site. My unit always stayed cool as well. read more

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Have had a storage unit there for 5 years, and the customer service has always been great. Patrick has assisted me the entire time I've had my unit there, and he always made sure to ask how things were going and if I had any questions. His dedication to the customers was definitely appreciated by me as I know he truly cared about serving the customers. He always would wave or say hi whenever I was bringing/taking something from my storage unit. Would definitely recommend this place based on that alone. Thanks for everything Patrick! read more

Best customer service ever!!! Patrick & Renee were amazing!!! They listened to our needs and provided great recommendations! Totally recommend this location to anyone looking for storage space! read more

Moving to a different state is stressful and my move was not a pleasant experience. The only positive thing was the staff at CubeSmart Storage. They were my support. I rented the unit online and immediately realized it may be too small. Working with the office staff was the best experience. Cant believe how friendly and helpful they are. I highly recommend if you need a storage facility that respects you and your property you definitely should rent here read more

I just have to say, this location is AMAZING! Patrick has been outstanding and given myself, my mom, and my grandparents the best service when getting us all set up with units. He was so kind to let us know something seemed off with our lock on our storage unit and he waited after close to make sure my mom wasn't alone when checking it out. He is amazing and this place wouldn't be what it is without his hard work! read more

I really appreciated the professional and friendly staff. They were very helpful and were able to show me the property, communicate their different storage offerings and get us through the contracting process in less than an hour. The facility is clean and neat and our environmentally controlled storage unit is convenient to get to. Thanks. read more

Chad the manager was courteous, friendly and super helpful. Transaction went quickly and smoothly.

We were looking for a larger outdoor drive up unit a few miles north at the other location near Power Ranch but they did not have any units available so the manager at that location directed us to this location so we drove to this location and to our most welcomed surprise Chad was already waiting for us and met us outside and greeted us by name. How's that for exceptional customer service. They got us what we needed immediately and all with the friendliest smiles. Great Easy and welcomed transaction. Thanks so much !!! read more

No issues - rented an outdoor storage unit. easy registration and easy move out. Easy access to the unit and property. Thanks!

Renee was absolutely awesome. She met me an hour before weekend hours because she knew I was coming from out of town. She showed me around, made sure everything was in order, very accommodating. My move to the Phoenix area was made easier because of her. I won't go anywhere else. read more

My experience was more then pleasing. The staff was courteous and helpful. The facility was clean and met my needs.

I visited and compared several storage facilities in my area, and Cube Smart on Riggs Road was by far the best around! New, clean, and the service from the staff is "5" star! You get a free month rental, use of their small moving truck! So far so good! read more