The UPS Store at Queen Creek Rd and Power Rd (18521 E Queen Creek Rd…read moreUnit 105 Queen Creek, AZ 85142) feels like a locally owned gem. The staff are down to earth and genuinely kind. They have always been nothing but welcoming, supportive, and willing to help anyway that they could. They are absolutely my go to for packing, shipping, mail, Amazon returns, printing, and notary services. I'm so glad to have such a friendly reliable source of knowledgeable assistance!

This place has the friendliest people working there, but they can never seem to get the job done on…read moretime. How often send things via email to get things printed right after the store opens. I totally get it if they want payment first, but if that's the case, they should include that with the comments. They always tell them what time I will be there to pick it up, they are usually pretty small jobs. I have yet to have it ready when I arrive, even if it is well after the time that I tell them I will be there. The whole point of ordering it at a time is to not wait when I get there to place the order and then wait again while they print it. They need to figure this out as a company. If they said I had to go into order, I could decide if that works. But if they say email it, I'll have it ready. that's what they should do. And again, if they want it paid for ahead of time, they should just include the link. I totally get they don't wanna print a bunch of stuff and then people not show up for it. But when you're in a hurry, especially on the weekends, it sucks to not have it ready when you ask for it ahead of time!

I got here to do Amazon returns and the guys at the counter are always so friendly and get through…read morethe line quick. This is a busy location due to it being next to Walmart but they get through it fast. I've also used their print services in the past and the staff is always so nice and helpful here.

Writing I had an absolutely appalling experience at the…read moreStaples on Ocotillo in Queen Creek. The employees working the copy counter were openly condescending, rolling their eyes, smirking, and treating me as though I were an enormous inconvenience simply because I needed help printing a five-page PDF. Rather than offering even the most basic customer assistance, they made me feel unwelcome and actually told me I was welcome to go someplace else. Apparently, printing five pages is an unreasonable request at this location. For the record, I had absolutely no trouble emailing the PDF to myself and having it printed at the UPS Store. So much for a store whose business is supposed to include printing and copy services. I also brought my complaint to the manager, Scott, expecting some degree of professionalism or accountability. Instead, he was rude, abrasive, and just as dismissive as his employees. Customer service was nonexistent from the counter all the way up to management. The employees I encountered displayed an astonishing lack of courtesy, professionalism, and basic human decency. I will not be returning, and I strongly recommend taking your business elsewhere. There are other places in Queen Creek that can handle a simple five-page printing request without making you feel like you've committed some terrible offense by asking for help. Save yourself the aggravation and go somewhere else. These people cannot even print a five-page PDF that you have stored on your phone. It is emailed to their address their email address and then they bring you over to the copy machine and say the only thing that's coming out is a link. Utterly bizarre because the UPS store had no such problem. For a store that's supposed to be copying and printing they can't even get that right and they refuse to help you. The girls there stand around doing nothing smirking at you rolling their eyes and then finally say to you just go someplace else we don't want your business you're welcome to go someplace else this is acceptable apparently to the manager who I complain to who was angry when I complained to him I called him up after I left and complained to him and he said that I was accusing him of being a liar because I said I don't believe you're going to do anything about it. And the fact of the matter is he's not going to do anything about it. Because I know numerous people who've had numerous problems with the attitude of the people at that copy center save yourself the aggravation go to The UPS store on Queen Creek it's worth the drive you don't get the attitude and they're not incompetent. I've never been treated so badly in my life I spent literally thousands of dollars in that store on printers on laptops and on other services and including furniture and it's never going to spend a dime in the store again

I've been here a few times and always have had a good experience. I just had to get some documents…read morenotarized and the gentleman working couldn't have been nicer. The price was considerably cheaper than a mobile notary. I reco! Thanks.

Have you ever driven across town to a UPS store to print and they DO NOT HAVE COLORED TONER FOR…read moreTHEIR PRINTER ?? Well don't drive to this store if you need color copies or prints.

This rating is for the sweet worker named Barb! She was so friendly and opened the door for me and…read moremy little girl. Truly a gem. The store is small but she was so friendly so I didn't mind lol

It's not that bad- trust me! This location is convenient and they are open later than some of the…read moreother DT's in the area. Plenty of selection and it is typically not picked over. Izzy was very friendly and kind as she checked me out. Can't beat DT for holiday decorations for my work office!

Lots of new staff. Efficient and courteous. Went about 10:30 a.m. and was in and out.read more

We spend summers in California so we forward our mail. Well turns out we got a new mail carrier who…read moredidn't check for the forward and instead vacated our box and all mail was sent back including checks, packages and important financial and medical documents. We are still unraveling the damage. The supervisor Anthony was not helpful. I called me from California and he said everything would be fine and he would talk to the carrier ( found out later that didn't happen because they kept calling in sick). I confronted him in person and he said " Darn, sorry about that have a nice day. " Bottom line they need to hire better people all around. Privatizing the post office makes more and more sense. Companies can't survive running a business this poorly.

Excellent customer service !! I go here frequently and they are so helpful and professional.read more

I use UPS frequently and I love this locally-owned store! The location is great, easy to access and…read morein the same shopping center as several other convenient vendors and storefronts. The UPS itself is small, clean and well-lit, and it has all the needed services you expect, including PO Boxes. I look forward to using this store for all my shipping needs - the staff was friendly and efficient as well!

This location is usually busy but they move through the line quickly. All the employees are always…read morenice and helpful. They always offer stamps and other items. I love they are always stocked on the priority mail boxes and envelopes. I can also use the kiosk to mail any priority packages. This location is always clean. I definitely will be back for my mailing needs.

Not sure why this one has such low ratings. We had a smooth and friendly experience when mailing a…read morepackage and haven't had any issues when needing services. The postal worker gave us our package options and corrected the zip code for us. The space was clean as well. No issues!

Mike was great to work with. He was up front with all the prices and was in constant communication…read morewith me. He stayed with in the budget discussed and gave me additional services, free of charge. Once the work was completed, he thoroughly explained all of his work and gave advice on how to properly maintain my gaming machine. He was always polite, respectful and demonstrated high levels of expertise. I would highly recommend him.

Short story: I paid them $300 to get a gaming PC back up and running. It broke again within a…read moremonth. Same issue. He agreed to repair it under warranty, but after multiple weeks, and additional expense, they weren't able to fix it. When I lightly pushed back about the delays the owner threw a tantrum and told me to come get my machine but he was only giving me back half the money. I'll spare you all back-and-forth details but scroll through the reviews here and see how he responds to negative feedback. He's dismissive and lacks maturity. That's him. That's what you get. If you're cool with that type of behavior, have a computer issue that's easy to solve, and lots of time to get it solved, then AIT could be a good fit for you. If you want a professional that can confidently solve your issue in a reasonable amount of time, then you might consider other options. Edit: Look no further than the owner's rambling response to this review for evidence of my points above. Zero accountability, its always someone else's fault he wasn't successful.

I love this location of UPS! They are always well staffed, and the lobby is always clean. I love…read morethe two self service stations where I can quickly process my returns and not wait in line. The staff is good about getting through the line as well if you need to go to the counter. They answer my questions and are always really helpful!

Efficient and well staffed location. Friendly staff! Parking is always so busy with so many…read morebusinesses. This neighborhood UPS is great!

Awesome and friendly service been coming here for a long time at least ten years. Always enjoyed…read morethe friendly service. Thanks Tara ,Jay and crew.

Stopped by here to drop off an Amazon package. They have two Amazon kiosk to print labels with bags…read moreto drop off items. My item required an associate and the staff was friendly and helped me print a label and provided a receipt. This store is in the Safeway plaza with ample parking.