I love this storage facility. There is such easy access 24/7 and you can drive right up to your…read moreunits. The security features are great too. The front office staff is very friendly and helpful too! The property is always clean and it is in a convenient location!! The prices so far have been great, no price gouging just a small increase each year.

Professional, professional professional, not only is his property clean. You actually are able to…read morespeak with a live person. It's open 24 hours and it's very convenient as well as reasonable and pricing. Five stars all the way

We highly recommend Todd and the Mesa location where we currently store our valuables at…read more. Renting from Extra Space thru Todd at 6840 E MADERO AVE, Mesa loc. has been amazing. We are in frantic mode, prepping to sell, organizing, packing - yet Todd has been an incredible help! We have rented from ExtraSpace before and even found a few sites closer to our home yet, this site had the right size units, best pricing, easiest accommodations and the best part, Todd has gone above & beyond to help us, even assisting my son unpack our trailer when it just him and my son. No cameras around to show the world or selfies needed to show how genuine and simple yet effective customer service should look like and feel. Just Todd assisting one more family during a very difficult time. For that I say... "Thank you!..." Sincerely, Russell K. Smith

Called E.S.S. 877 number, all my questions answered related to facility unit sizes, lock, access…read morehours and price. (sorry, I did not note your name but 'Thank you!" Todd, manager of the 6840 E Madero Ave, Mesa, AZ, contacted me and we set up an immediate meeting time. Met me at the door and showed me to units. Viewed unit size and was what needed. Todd was superb with showing the way to access the facility and the actual storage unit access/lock. The process of the signing up for the unit storage was done very professionally and each step clearly stated. Thank you and glad to have storage for the next numerous months. C.Z.

Good, inexpensive storage, plenty of options. Open only 8-6…read more Office not always attended or unlocked. Friendly managers, when they're there.​

TENANTS BEWARE: Update 11/6/2023:…read moreTawny from the facility left us a message stating the tenant next to us didn't damage our vehicle, emphasizing the damage on his doesn't "match" up to our RV. I returned her call: 1. Our RV is not there to compare damage to reach her conclusion. We took photos of the other tenants' 5th wheel once it was back in its spot. Documenting possible damage with a measuring tape with photos. 2. She said it isn't any different than getting hit in a parking lot! I said it is because everyone there is PAYING for storage at her facility. 3. She said the other tenant is a teacher and a really nice, respectable man, has been there for 7 years, and she just knows he couldn't have done it. I said, "Maybe he didn't know he did it." She said she had a conversation with him: "He hasn't returned our calls because he felt it was a waste of time. The damage on his 5th wheel happened 2 years ago. The damage doesn't match ours." Keep in mind-they haven't seen the damage up except for a couple of close-up pics. No comparison to reach their conclusion. Yet, the other tenant called his insurance agent but won't return our calls! Hmmmn.... 4. She also said no one is required to have insurance on her lot. I thought it was in the contract. She said it wasn't. Apparently, they don't realize if someone knocks down or any other form of an accident like a fire, to her common covers and other stored vehicles, she may be responsible. 5. She said she is not a corporate storage facility, just a private family owned business for 25 years, which is why they don't require insurance and any form of proof of insurance. She said we are trashing her family owned business. Well Tawni, what would YOU do if this happened to your RV after only being there 5 days?! 6. Conclusion, If you're stored there, just beware. Cheap storage is not always best if you have a really nice rig you care about. Original: Moved our new RV into a covered space October 14. Was only there for 5 days before the tenant next to ours, with a 5th wheel side swiped our RV, causing significant monetary damage while pulling his trailer out. Owners of the facility DO NOT require copies of tenants' insurance. They were only willing to call the other tenant and said they left a message without any return call. Looking around, I'd guess many folks there don't have insurance. They provided the tenants' phone # to us after several days. We left several messages with no returned calls. The owner said nothing more they can do. Requested name and address of tenant. They wouldn't provide it. Was told cameras don't work. So anyone can do anything and get away with it. Owners don't care. Gave them our notice to vacate. The least they could have done is give us the other tenants' info. Next step: Lawyer up to get the other info of the tenant causing the damage.

This location was a private company until cubesmart bought them in 2020…read more Beware! existing customers pay higher rates than new customers. This is before discounts and promotions.Discounts and promotions to get new customers are an industry standard but to have 2 retail prices is deceptive and dishonest. They informed me that they had repeatedly tried to reach me about an unlocked unit. In reality They sent 1 email. no phone calls, no text messages and 60 days later billed $45 for new locks and sent the keys to my home. They made no attempt to contact me by mail until they sent me the keys.Old owners had my phone number but they lost it in transferring records. Local management are understanding but Corporate sets the policies.

Price gougers, rate went up over 50% without any explanation, been a renter for six years, which…read moremeans nothing to this company

I signed up for a 5x10 "multi door" unit at $20 per month. Turns out it was really two 5x5 units…read moreside by side. No big deal, I disassembled the wall between the two units to make it a true 5x10 unit. The floor wasn't flat all the way to the edges so it was not fully useable which didn't really affect me since they sent me a notice after 2 months that the price would be increasing 200% to $60 per month! Had I looked at other reviews for extra space storage I would have seen that wild price increases and bait and switch tactics are common with this company. Be warned.

Staff is great here and I feel safe knowing my items are in a secure location. Units are clean and…read morethere are alarms on the doors. Great place to store!

I just closed out my storage room with Recker Road Self Storage and they have been incredible over…read morethe past 2.5 years. We recently bought a home and no longer need a storage unit. If you're looking for friendly storage, look no further!!

We have used storage facilities several rimes and places. This place is CLEAN and SECURE. The…read morepeople are so friendly and courteous. Peggy even brought us a cold water on a HOT day. Who does that?! I highly recommend this place! We've been storing here for two years and everything is in perfect condition.

Its a good place until this go wrong, unable to speak with corporate headquarters, no phone no…read moreaddress.

I do not recommend this business at all…read more Well my husband has been renting a unit for over 30 years. Today he went in to ask a question and a very unprofessional person simply snapped at him. Sorry you're having a bad day KAREN...but your customer service skills suck. Now we are in the process of emptying the unit out. You, person at counter....seriously need to find another profession away from humans.

New, clean, easy access, and great location. Steve is very knowledgeable and helpful. Mina as well…read more Extra Space storage is the only storage I have used the past 14 years. This new location lives up to A++ service I have always received. I will drive a few extra miles just to use Extra Space storage.

The place is so clean and secure. Highly recommend this storage facility. It's all indoors and…read moreclimate control as well.

I needed to rent a storage shed until our house became available. They were able to rent me a 10X10…read moreshed with no wait. I was pleased that they had one available, but not that ther required you to have insurance that they offer at an additional cost. They were very quick to respond when I requested that one of the 2 shed doors be secured so zi wouldn't need 2 locks. The maintenance guy boltrd one door from the inside which did the trick. I'm only here for a month, but if I ever need a shed in the future, this is where I'll go.

We got robbed there. Apparently no one pays attention to security cameras or the thieves would not…read morehave been able to drive or walk off with half the content from our storage unit. Police is working on locating suspects. ( and now that this happened to us I find out we are not the first victims)