my unit has roaches! i recently went to my stag storage to pick up photos of my deceased parents…read moredrinking soda because it was hot,i sent photos and a video asking what is protocol after roaches ran from inside my unit!! after talking to eva today she's blaming me for drinking soda!!?? how's that possible when i just went in my storage?? i haven't been in my unit for over a year!i haven't added anything to it, i've been in my unit 5 years now!!! no help no answers but to move to a different unit!???? what about the contamination!???? i'm so thankful for the men who work there that have been a tremendous help! fix the problem t in that whole building!!!! and obviosly get this woman in your office in check! unprofessional,rude and no help at all!!!!

This place has been really good, so far. It's Inexpensive compared to other storage facilities. The…read moreservice is really good. Eva at the front desk helped me get the unit i wanted. She's super attentive and nice She made sure I had all the info I needed. Very clean, I was able to bring in and store a lot of boxes and things from my move. They really are a blessing.

The main reason people use extra storage outside oh home is because we are looking for an extension…read moreto our home therefore we need access 24/7 and this company barely cuts the time frame 15 minutes earlier rhan my 8 to 5 job. Saturday and Sunday are even a worse choice since they only have one person in the building for any help the customers may need. I can't say their prices are better than the competition but service levels are lower.

BEWARE OF THIS LOCATION FOR NOT RESOLVING AN INCIDENT WHERE MY ITEMS WERE STOLEN FROM ANOTHER…read moreSTORAGE UNIT CUSTOMER HERE. Not sure why any business would not take stealing from another customer serious especially when it comes to a storage unit. As any other storage unit customer we expect to have peace of mind and clarity when it comes to stealing and it being resolved in the appropriate manner. Stealing is unacceptable and has no place in this world. The part that really concerns me is they have video of the persons doing it and are not doing anything about it. What happened: I booked a storage unit to store items and I'll be honest it was a very smooth process applying and obtaining it. However it turned into a total mess the very first day I stored my items. I was placing items through an elevator and didn't fit a couple of things so I left it near the elevator. It's important to note my items were inside the premises and also had a camera facing them. Any person with common courtesy would kindly ask if the items were being thrown away or if I would still be needing them. However that wasn't the case when two persons took our items and were gone by the time we were back. I talked to the manager the next day (she was gone the day of) about it and she got back to me stating that they had footage of the persons who did it and were going to reach out to them to get our stuff back or have them pay for it. Days passed and all they said was the account holder was very sorry and couldn't believe what his brother had done. Management did not make the person accountable whatsoever.

The set up was easy and the representative Stephanie was amazing & professional. Star quality…read moreservice!

I've rented here 2 years ago twice and I don't know who is in charge of this facility but something…read morehas definitely changed drastically this shit is a disaster, no body is never in the office, people are sleeping in bathrooms, it's always dirty, they have mice on the first floor its just too much customer service has been very poor.

horrible do not go here they sold my stuff without a care in the world!!…read moreworst property management don't waste your time

All my belongings are damaged due to rats this places this nasty I can't believe it k talk to the…read moremanager and no help my bed is no good anymore at all

The representative was friendly, the building is clean, and the rates are very competitive!read more

Yes, definitely will recommend to everyone. Angelica is…read moreawsome! And very willing to help as much as possible. She is kind and very willing to assist. Great place!

Top notch customer service, kindness and care…read more I was leaving town and looking for a great storage place in a pinch. I was really pleased to find this place not far from downtown, and was even more pleased by the pricing. The place has really helpful staff, which is all the more refreshing in these uncertain times. Many thanks to Adin, the manager--who gave me some of the best customer service I've gotten in LA in a while.

Less than a year here and the business practices are what drove me to relocate my items and make…read morethe choice to consolidate what I own instead of hoarding stuff from the years. My price has changed 3 times in the last not even 365 days. I basically got a response of "it is what it is" Asked to speak to a corporate higher up and was told a note was made and to expect a follow up from their dm. After weeks of asking "what's the update" I updated them with the notice that I'm moving out. Kinda unprofessional, kinda price gouging. These increases should be illegal based on the percentages and there aren't any new property features soooo not sure where the money is going but it's fine I'm moved out thankfully

This location is new but the staff are difficult to deal with. Be advised if you have a truck…read morethat's even one foot longer than the parking spaces they will literally threaten to call the fire department on you. A man named Ruíz was particularly unhelpful and required me to move my truck to the back side of the building. I have chronic back issues and my truck was not blocking any cars but they still made me move. I hope if you choose this location you have a better experience than I did. I will be looking elsewhere for my storage needs to a place with better accessibility and friendly staff.

They are very pricey, but service is good and facility is clean. Check other storage places before…read moreextra storage.

Shekima at the location I rent at is awesome. So professional and easy to work with. I saw her…read morejuggle multiple clients seamlessly with a smile. I'm glad I found them close to my place. Thank you Shekima !!

Over the last year, prices have skyrocketed, but the actual service and safety have completely gone…read moredownhill. Today, the entire building had a power outage--the lights were completely out inside, and I was completely locked out with zero access to my unit. On top of that, the garage has been entirely shut down for months. This isn't a one-time thing either; last year it was closed for months at a time too. Because the garage is closed, you are forced to park outside on the street. This specific block has a massive issue with drug dealers and fentanyl users hanging out right on the sidewalk. Forcing customers to park outside and carry their items through that environment is a massive safety hazard. You pay a premium price for what is supposed to be a "secure" facility, but you can't get in, the garage is always broken, and you have to risk your safety just to visit your unit. Look elsewhere.