The most wonderful customer service ever. They are friendly and efficient…read more I needed a document notarized with my moms signature. It is difficult for her to get in and out of a car. Alexa came out to the parking lot with everything we needed and had it done with mom in the car. It was like a drive through notary service They are very kind and competent. So nice to have good customer service, as it seems to be lacking in so many places these days.

Do NOT use. UPS for overnight mail service. It is NOT Reliable. The UPS I paid 68.75 for overnight…read moreto be there by 10:30 am, did not arrive until 5:30 PM. And they did not refund me after I expressed such frustration and disappointment in their service. Use FED EX which is extremely reliable. Santa Barbara on State street manager said he would refund, but never happened. It was unreliable that all other transactions expected to proceed if arrival on time had to be postpone because we missed their window for completion. So unprofessional!

Very clean facility. Courteous and helpful staff. Moving carts available. Easy in and out.read more

Immaculate and secure property with an incredibly professional and accommodating staff. I'm so…read morepleased with my experience storing at Patterson Plus Self-Storage - they really are the BEST! Highly recommend!

Researched many Santa Barbara/Ventura movers and these guys had the best pricing and quick…read moreavailability (a week later). The two guys that came out (Gabriel and Julien) were really personable, professional, fast, competent and communicative. Impressive to watch them strategically pack and unpack a random house of stuff. Would highly recommend. Very hard working and enjoyable to have around during a stressful move.

Rob and his crew were wonderful! They were professional, friendly, efficient and organized. The…read morecrew handled my items with care and made a stressful day SO much easier. Look no further, platinum movers are your guys! I'd happily use them again in the future. Thanks again!

I've used Patterson Self-Storage in both my business & personal life and have had the greatest…read moreexperiences. For one thing, it is CLEAN! I've been to the U-Haul storage facilities and... they just don't compare. They have plenty of carts to help you load/unload and I feel safe leaving my belongings there. The prices are definitely reasonable when you compare it to other storage places in town and you're getting way better quality. When I didn't need the space anymore, I cleared it out but the office was closed so I couldn't tell them; I figured I'd go in the next day to do it but I didn't have to! They check all the spaces regularly and noticed mine was empty/unlocked so they called to confirm my move-out -- done & done! And again, the staff I've spoken to has been nothing but nice. I would DEFINITELY use them again and wouldn't hesitate to recommend them to a friend.

Patterson Self Storage has been our storage landlord for several years while we lived in the Santa…read moreBarbara area. The owners and staff are very helpful and positive. The facility is immaculate. On the day we moved out the cleaning staff were tending to the grounds and even wiping down the roll up doors! I would highly recommend them to anyone in the UCSB/Goleta area.

The most terrible,misinformed and ignorant staff I have ever had the misfortune to encounter!!!…read more I presented a flat rate box that was bulged and they refused to ship it! I had researched the official USPS website prior to packaging it and it clearly met all the requirements and specifically said that bulges in the box are not a problem as long as it closes on the normal folds which it did! Even when presented with the written regulations from USPS website they dug in their heels a refused to ship my parcel. The postal service needs to either train its staff or at least have them learn the regulations!! They are absolutely the classic example of overpaid under qualified government employees. I would give zero stars if I could!! No wonder this post office has a 2.1 rating on Yelp! I added this edit later- I took the parcel to San Roque post office and they accepted it without blinking an eye. I told them what happened in Goleta with these idiots and they just shook their heads and rolled their eyes!

I am SO UPSET with our mail carrier, whoever it may be. He jammed this Amazon box in our mailbox so…read moretight, neither my husband or so could get it out. The height of the box at the back, where the carrier puts things in, must be higher than the height at the front. There is a slight "lip" that runs across the width of the box at the front, that comes down from the top of the box. The lip is what's preventing us from removing the Amazon box. There are larger mailboxes at the bottom of our mailbox bank (condo complex), and we have received larger packages in those boxes. Or, the mail carrier has sometimes delivers to our front door. I have seen USPS carriers do that at our neighbors condos too. So here I sit, extremely irritated that I cannot retrieve my Amazon package.

As. teacher, I have been making reprints here for as long as they have been open. I always ask the…read morestaff to take a moment, when they have time, to check to make sure everything is set up properly in order not to waste paper. Today I was told that moment would cost me a service charge because it would no longer be self serve...... thankfully there are many other copy shops in SB that are service and kindness oriented. Have spent thousands of dollars here, but won't be going back.

Had a passport picture taken and sent a package. It was all quick and easy .The location is very…read moreconvenient.

I just lead our team of movers to a home that I had done an estimate for 10 days earlier. I was…read moreblown away by how neat & organized everything was! Thank you so much Karen! You and your team did such an amazing job. Two thumbs up! And 5 stars! Kind regards, Len Jerep Hazelwood Allied

Karen is amazing. I was paralyzed by clutter in my house for weeks, thinking that it would take…read moreages to get organized. Karen came in and told me it wasn't that bad and we could get it straight in a day. I thought she was being too optimistic, but a few hours later, my place was completely in order...not just on the surface either. She managed to come up with a plan for organizing under my sink...in my supply closet...etc. Having Karen come in and get things straight helped motivate me to organize my closet after she left. It was money well spent! I highly recommended Klutter Kutters.

We just used Hazelwood for a move with packing and unpacking service…read more The good... On the first leg, a professional crew showed up on time, packed our items, and loaded the truck quickly. The bad... The arrival leg revealed a lack of caring and attention to detail that was surprising to us given the white glove price. * Clothes and shoes were dumped on the floor of the closet. * Metal kitchen items were loosely packed with delicate ceramics. * Spill-able items, eg salt, olive oil, were not sealed and made a mess. * TV was placed on a stand that was not assembled properly. * The entry lamp was knocked askew. * Large tree branch was broken off and thrown in the yard. The unload crew members were unlike the original crew. They were rushing through the job and kind of hostile. My expectations were probably too high here. The move was really expensive. i thought that meant they would care about us. Nothing here is earth shattering but given the price and reputation of Allied, we expected better. We called Hazelwood. They thanked us for our feedback so hopefully your experience will be different. : ) (I would recommend hiring a separate packing and unpacking service. )

After getting several quotes with others, I couldn't be happier with the move and service provided…read moreby Casey and Hazelwood Allied. I had moved with this company over 10 years ago and so glad I remembered to reach out again. Casey took personal care to come and give a very fair estimate and stuck to it. The movers were efficient and delivered. For any issues Casey is right on top of it to make sure things are done right allowing for ease and trust. Even provided wardrobe boxes. . I highly recommend them and so glad to find them again.