I meant to write this review a few months ago when I first acquired a wine storage locker from…read moreGVSS. I couldn't be happier with the excellent customer service they provided in finding me the best locker in my price range. Their facilities are clean and very secure. I will continue to use them for any future storage needs and recommend them to anyone seeking the same. UPDATE: I just secured a second storage locker for some household items and Joanna and her team did another great job of supplying what I need in a timely manner. Their facilities are secure, clean, well-lit, and easy to access with the elevator, convenient parking, and provided carts. I would recommend them to anyone seeking storage needs.

I recently gave up my small wine locker at GVSS after approximately 18 years. I left because my…read morerent more than doubled in 10 months. GVSS is clean, secure, and the climate control is very good. However, their business practices leave a lot to be desired. When I started renting, I offered to pay 1 year at a time, and the manager/owner said they'd give me 13 months for the price of 12. This worked for a couple of years, but despite my repeated reminders, they almost never gave me this discount. Although GVSS frequently mentioned their policies, I guess their policies don't include honoring the 13 months for 12 months agreement they made with me. The rent increases always came in the middle of my prepaid year, and when I wanted to stop, I was told there were no refunds for prepaid rent (another policy). After asking again, they "kindly" agreed to refund my unused rent - of course, I shouldn't have had to ask. GVSS said my locker will now rent for $50/month, while they had only increased my rent to $35. At $35/month it became more cost effective for me to get a wine fridge (including electricity) and store my wine at home. For $50/month it's MUCH better and cheaper to store your wine at home and avoid rent increases, driving to get your wine, and limited hours of operation (including holidays). I'm guessing a new generation of this family owned business is now taking charge - what a shame.

Patterson Self Storage has been our storage landlord for several years while we lived in the Santa…read moreBarbara area. The owners and staff are very helpful and positive. The facility is immaculate. On the day we moved out the cleaning staff were tending to the grounds and even wiping down the roll up doors! I would highly recommend them to anyone in the UCSB/Goleta area.

Horrible customer service. If you are looking for convenience, flexibility and staff genuinely who…read morewant to help you then this is not the place for you. IF you are looking for insane rules, glitchy tech. codes that never work and constantly have to be reset and the absolute least helpful people on the planet making you jump through endless hoops you have found your place. Thanks Naomi for making everything ten times harder than it needed to be.

Friendly, fast and professional service by Val. Easy sign-up. So far so good.read more

We needed storage for first time in our lives, and A American was seamless and easy. Place is…read moreclean, easy to access, and the staff, Luis and others, were polite and professional. Highly recommend if you're looking for storage.

If I could give more stars I would!! Jorge was my internet…read moreconnection when I contacted them on Yelp. He was very good at finding out what I needed and then worked with me to make sure I got a good deal! The free truck was such a great bonus! I needed to move my daughter out of her bedroom apartment for just a week. From the truck driver to the staff, they were friendly and courteous, and worked with me to get my move out and then move back on a week later, done smoothly and in short order! If you're looking for a well run company and great customer service - look no further! The only drawback is the lack of lighting in each of the storage units - bring a flashlight!!

Excellent customer service. Very friendly & the facility was very clean. Juan was very professional.read more

Summerland Self Storage has recently changed ownership and the improvements underway have been…read moreswift and comprehensive. The new staff are extremely professional and responsive yet it still feels like dealing with local business owners rather than a big chain storage facility. The recent upgrades to the property include new roofing, paint and security enhancements. All in all, a great set of improvements have been made to what was a wonderfully convenient location in need of the loving touch of new owners. Although the rent has increased from it's older days, it is absolutely commensurate with market rates and the upgrades and service from the staff make me more than happy to keep business with them.

When you call, a real person answers the phone! Super knowledgeable support staff who were…read moreattentive to our needs. Facility is extremely clean and all their units are easy to access. They also have smaller units and wine storage at their Santa Barbara location!

These people saved my life as I needed a 10x30 unit for my 2500 sq ft house full of antiques!…read more All drive up units, my large one had 2 "garage" doors and was super easy to access. That area is well cared for and the staff, Monica, Jay, Manny, JUST TO NAME A FEW, are absolutely helpful, pleasant and attentive. Really great spot for anything you might need to stash away for any amount of time. No long, complicated contract -- just month to month. Highly, highly recommend Melissa H

Monica is a exceptional employee, shes very helpful and friendly. I would recommend this facility…read moreto my friends and family.

Very clean facility. Courteous and helpful staff. Moving carts available. Easy in and out.read more

Immaculate and secure property with an incredibly professional and accommodating staff. I'm so…read morepleased with my experience storing at Patterson Plus Self-Storage - they really are the BEST! Highly recommend!

Great experience with Amin. Very polite and professional. Showed us the different size storage…read more Very clean with easy access. Would definitely recommend using this facility.

Impressed and very satisfied with the service provided to me by extra space. Robert was very…read morehelpful and was able to help me with my situation over at the Kellogg location in Goleta perfectly. This review is well deserved and authentic, if you are looking for storage in this area, you won't be disappointed.

Friendly environment. Employees were extremely helpful and knowledgeable. Explained how the month…read moreto month lease worked. Overall very satisfied.

Don't rent from them in the rain. They will charge you a $25 cleaning fee if you step into their…read more(already) dirty cab and leave any kind of foot print behind. I guess they expect you do get the cab washed before returning it. Absolutely just trying to nickel and dime their customers. Will never rent from them and highly discourage anyone from renting from them. Clear they don't care about their customers and just want as much money from them as possible.