Excellent customer service. Very friendly & the facility was very clean. Juan was very professional.read more

If I could give more stars I would!! Jorge was my internet…read moreconnection when I contacted them on Yelp. He was very good at finding out what I needed and then worked with me to make sure I got a good deal! The free truck was such a great bonus! I needed to move my daughter out of her bedroom apartment for just a week. From the truck driver to the staff, they were friendly and courteous, and worked with me to get my move out and then move back on a week later, done smoothly and in short order! If you're looking for a well run company and great customer service - look no further! The only drawback is the lack of lighting in each of the storage units - bring a flashlight!!

Friendly, fast and professional service by Val. Easy sign-up. So far so good.read more

We needed storage for first time in our lives, and A American was seamless and easy. Place is…read moreclean, easy to access, and the staff, Luis and others, were polite and professional. Highly recommend if you're looking for storage.

I meant to write this review a few months ago when I first acquired a wine storage locker from…read moreGVSS. I couldn't be happier with the excellent customer service they provided in finding me the best locker in my price range. Their facilities are clean and very secure. I will continue to use them for any future storage needs and recommend them to anyone seeking the same. UPDATE: I just secured a second storage locker for some household items and Joanna and her team did another great job of supplying what I need in a timely manner. Their facilities are secure, clean, well-lit, and easy to access with the elevator, convenient parking, and provided carts. I would recommend them to anyone seeking storage needs.

I recently gave up my small wine locker at GVSS after approximately 18 years. I left because my…read morerent more than doubled in 10 months. GVSS is clean, secure, and the climate control is very good. However, their business practices leave a lot to be desired. When I started renting, I offered to pay 1 year at a time, and the manager/owner said they'd give me 13 months for the price of 12. This worked for a couple of years, but despite my repeated reminders, they almost never gave me this discount. Although GVSS frequently mentioned their policies, I guess their policies don't include honoring the 13 months for 12 months agreement they made with me. The rent increases always came in the middle of my prepaid year, and when I wanted to stop, I was told there were no refunds for prepaid rent (another policy). After asking again, they "kindly" agreed to refund my unused rent - of course, I shouldn't have had to ask. GVSS said my locker will now rent for $50/month, while they had only increased my rent to $35. At $35/month it became more cost effective for me to get a wine fridge (including electricity) and store my wine at home. For $50/month it's MUCH better and cheaper to store your wine at home and avoid rent increases, driving to get your wine, and limited hours of operation (including holidays). I'm guessing a new generation of this family owned business is now taking charge - what a shame.

Convenient location off of Garden & 101; nice stable responsive staff. No hassels. Clean. Expensive…read morelike everything else in Santa Barbara where land costs are high. Rates are competitive with other far out storage places.

Absolutely rotten! They called me yesterday, said they had a 5x5 available. I went to get it and…read morethe guy said it has already been rented an hour after he called me! I called this morning, he says d they have a 5x5 available, I am 2 blocks down the road, said I would be there in 5 minutes. he asked what I was storing, I said my fishing equipment, and a 3d printer. he said well you realize that we do not allow you to access it daily? I said 'reply'?!?! he said the manager does not allow peopl in daily! this place is seriously the WRONG PLACE to store! Unbelieveable!!!!

Summerland Self Storage has recently changed ownership and the improvements underway have been…read moreswift and comprehensive. The new staff are extremely professional and responsive yet it still feels like dealing with local business owners rather than a big chain storage facility. The recent upgrades to the property include new roofing, paint and security enhancements. All in all, a great set of improvements have been made to what was a wonderfully convenient location in need of the loving touch of new owners. Although the rent has increased from it's older days, it is absolutely commensurate with market rates and the upgrades and service from the staff make me more than happy to keep business with them.

When you call, a real person answers the phone! Super knowledgeable support staff who were…read moreattentive to our needs. Facility is extremely clean and all their units are easy to access. They also have smaller units and wine storage at their Santa Barbara location!

I've used this company in the past for a 2 year period and always found them to be responsive and…read moreprofessional. They kept the grounds clean and in good working order and all the service people were pleasant, friendly and accommodating. Their locations were well maintained and any complaints or needs I had were taken cared of promptly. I also always felt safe and secure while there, even the maintenance people were friendly. I'd say I had an excellent experience there and highly recommend if you are looking for safe, honest professionals to keep your things safe at a good price!

Amazing, amazing company, staff, prices etc. If there was an Emmy for Customer Service. THEY'D WIN…read moreHANDS DOWN!!! I'm renting the 20.ft container. I had them deliver it to where I live. The gentleman who delivered it. And I am serious when I say gentleman. You could tell this guy you wanted it to face the North by 30° on the side of a hill, but kitty corner. And it would be done exactly as you asked in the blink of an eye. This guy is confident and he should be. Any time I leave a message. Be it a text, voicemail, or email. They get back to you promptly. Sorry for the long review. Trust me there is so much more. Check them out

I would only recommend this business to someone I absolutely hated. Dont make the mistake I made…read moreand use this place for your long term storage thinking that makes you a valuable customer. It does not. This place is poorly run by two misogynists, and they make no bones about it. I had my ground floor handy storage container moved to the top of a three story stack of containers , fragile heirlooms inside be damned. When I approached them about retrieving my unit four weeks in advance, they complained askeing for closer dates. When that date came they told me my container had been there so long that it was lost. Deadlines loomed nothing to be done. Finally it is found and I have to rearrange things and add to it, doing this by myself as a 65 year old woman. They told me they could only leave it down for 24 hours, for the convenience of other people. And each additional time they had to move it, they would charge me $60.00. I protested which they found to find to be "offensive" so they gave me 48 hours to have my container emptied and cleaned. After ten years one time , and eight years another time, when they gave me a container almost impossible to open. The people that work there are toxic , difficult and dangerously thin skinned. Every interaction is stressful and they grab money in every way possible. I found the people across the street to be a thousand times nicer, cheaper, and actually helpful instead of scary. Dont use this place, especially if you are a woman.

Very clean facility. Courteous and helpful staff. Moving carts available. Easy in and out.read more

Immaculate and secure property with an incredibly professional and accommodating staff. I'm so…read morepleased with my experience storing at Patterson Plus Self-Storage - they really are the BEST! Highly recommend!

We recently hired Movegreen for a local move. The crew was efficient, but several heavy, high-value…read moreitems that were blanket-wrapped by their team -- including antiques, designer furniture, and custom marble pieces -- were damaged and broken. These were not items we packed ourselves, yet they were handled poorly enough to result in significant damage. When we filed a claim, Movegreen offered only $0.60 per pound coverage, plus a small additional "good faith" amount of $650 -- a tiny fraction of the replacement cost for furniture exceeding $35,000. Even after escalating to ownership, they refused any further compensation and closed the claim. While the move itself was logistically smooth, the lack of accountability for damaged items and the minimal settlement was extremely disappointing. I would caution anyone moving valuable or heavy furniture to carefully review coverage options and understand that Movegreen may not provide meaningful compensation if damage occurs as a result of their handling.

I had a fantastic experience with Movegreen. Even though I was out of town moving to Santa Barbara…read moreI still chose them over local movers as I trusted the referral and their quote process. From Chelsea, to Brooke, to Frank onsite, to John...the entire team showed up for me. It was very easy to schedule and transparent. I was a nervous mover and they always made me feel comfortable throughout the entire process. Even when I thought there were missing items (turns out there were not) they scrambled to make sure there wasn't a single lost item. On my move-in day they had a nearby team finish early so they called them over and I had 6 team members get all my household inside in under 2 hours, including building back up my complicated office desk and king sized bed frame. Very grateful for their team and process. Highly recommend.