An outstanding storage facility! The units are affordable and clean. The property manager Julia is…read morea friendly and helpful person. She is very patient and showed me a variety of options without a hard sell. A great place to store your stuff.

This is a very professionally run business with excellent customer service. It is easily…read moreaccessible from 101 and the prices are quite reasonable. The spaces are clean and well cared for. I would highly recommend this business.

From my first connect with y'all via Yelp to the last box off the 53' semi, your whole team has…read morebeen nothing short of MaxProfessional. By that, I mean they have ALL gone the extra mile: Len with his first visit, the original estimate and the updated & final one. And his visit during pick-up helped a TON. Your in-house computer system which serves both your staff and your customer superbly. Your selection of Robert as driver/boss of moving crews - both ends just really good guys. Your most patient and kind bookkeeper who dealt with multiple credit card companies who were acting crazy. I enjoyed several conversations with her and several emails. Totally "above and beyond" in every way. Give that woman a big raise...or at least little bonus. So deserving. The moving crews...who cheerfully and carefully handled steep long driveways on both ends of this move.

Wow This place specializes in SERVICE! Everybody is so…read moreprofessional and nice and everything is so clean!! Really impressed!! Won't make a move without them!!

I've used this company in the past for a 2 year period and always found them to be responsive and…read moreprofessional. They kept the grounds clean and in good working order and all the service people were pleasant, friendly and accommodating. Their locations were well maintained and any complaints or needs I had were taken cared of promptly. I also always felt safe and secure while there, even the maintenance people were friendly. I'd say I had an excellent experience there and highly recommend if you are looking for safe, honest professionals to keep your things safe at a good price!

Patterson Self Storage has been our storage landlord for several years while we lived in the Santa…read moreBarbara area. The owners and staff are very helpful and positive. The facility is immaculate. On the day we moved out the cleaning staff were tending to the grounds and even wiping down the roll up doors! I would highly recommend them to anyone in the UCSB/Goleta area.

Horrible customer service. If you are looking for convenience, flexibility and staff genuinely who…read morewant to help you then this is not the place for you. IF you are looking for insane rules, glitchy tech. codes that never work and constantly have to be reset and the absolute least helpful people on the planet making you jump through endless hoops you have found your place. Thanks Naomi for making everything ten times harder than it needed to be.

Summerland Self Storage has recently changed ownership and the improvements underway have been…read moreswift and comprehensive. The new staff are extremely professional and responsive yet it still feels like dealing with local business owners rather than a big chain storage facility. The recent upgrades to the property include new roofing, paint and security enhancements. All in all, a great set of improvements have been made to what was a wonderfully convenient location in need of the loving touch of new owners. Although the rent has increased from it's older days, it is absolutely commensurate with market rates and the upgrades and service from the staff make me more than happy to keep business with them.

When you call, a real person answers the phone! Super knowledgeable support staff who were…read moreattentive to our needs. Facility is extremely clean and all their units are easy to access. They also have smaller units and wine storage at their Santa Barbara location!

Karin Schneider and Ashley Sharp at Extra Space Storage in Carpinteria are hands down, the best…read moreteam I've ever dealt with at any storage facility. Their helpfulness, willingness to go the extra mile, and attention to customers needs, go above and beyond. They have won my business, and as a designer, I store a lot of product in various cities, this has the other storage facilities beat by a long shot! !

These four stars are for the amazing staff: Karin, Ashley, and Edward. The people who work here are…read morefriendly, warm, funny, happy and helpful. I trust them. They made my many experiences there enjoyable, helped me get the right size unit at the best price, and made me feel more relaxed amidst the stress of moving. The (fifth) missing star belongs to the Extra Space corporation. They are very aggressive about raising rates. They usually raise your rent by about 50% just 3 months after you sign up and again 6 months later. So, it's important to calculate that in when you're shopping around and comparing prices. However, I've found that if you call the local office or go in and talk with them, they are often able to lower the price, which is a godsend. Like I said, this staff's the best. (ExtraSpace, give these folks a raise! They are the key to your customer retention!) I've now rented 4 units from this location over the past 5 years and in addition to the staff, I keep coming back because of the security on the property is great, the units are in good condition, and my belongings always come out looking exactly like they looked going in. Plus it's in a prime location if you're a Carp local (I mean, who doesn't love a storage facility with a view of the ocean?). *Note: I left a 1 star review back in 2022 when ExtraSpace bought this property and jacked up the rates. I revised my review in 2025 because of my positive experience with the staff, who deserve to be recognized for their excellent service!

I have had excellent service at Oak View Self Storage. I can't say enough about how helpful the…read morestaff has been when I recently needed to move to a larger storage unit. Holly worked overtime to make sure I knew all the details of the new unit location, best parking, the lock system, and best gate exit panel. The other staff have also been helpful.

My parents had rented three units for many, many years. My dad passed away in June, and we have…read morebeen trying to clear the units. When we finally had all of the units emptied, Holly asked the owner, Tom, if he would wave the late fees. Less than $200. I could over hear him when Holly was on the phone with him. He kept asking why why why, and said, "We're all struggling I one way or another." My 82 year-old widowed mother lost her husband of 53 years, and Tom couldn't wave less than $200. So much for Ojai Valley culture.