The manager of this site, Angel, is great. The site is well-maintained and clean. Highly…read morerecommend.

The entire process from online reservations to move in has been totally seamless. I'm moving back…read moreto Indy from Pittsburgh and the ability to do it all myself allowed me to begin my move while in town for the Thanksgiving holiday.

They did an efficient job moving me. Didn't break anything. The guy is doing the job were very…read morepolite, clean and respectful.

They were easy to work with and did a great job in record time. The price was by far the best from…read moreany others I got quotes from. Highly recommend!

I have had my household in storage with U-Stor for about 4 years. I recently had it shipped cross…read morecountry to LA and was so pleased with how nicely preserved everything was. The facility is well run, clean, climate controlled! I am so happy that my things were in tact after so long. The staff there was always so kind, gave me "friendly" reminders when I was late on a payment so as not to incur penalties. I was blessed to have found such a well-run company to house my belongings over the past few years.

Jack has been amazing with returning calls promptly and assisting with any questions that I may…read morehave had. The property is well manicured and always clean.

they are a ripoff they jack up your rent monthly I hate them they sold all of my stuff i told them…read morei was having financial problems like they cared

I had the worst possible experience at this place. I had a unit for 2 years and from the time I…read morestarted, until I ended, they DOUBLED the price. Every couple of months I'd get a notice that they were upping the price. Once it got to be too much I cleared out my unit and found MOLD all over everything!! All of my stuff that I had been paying $80 a month to keep safe is completely ruined. Scrapbooks, childhood memories, letters from my family members all destroyed.

This place is great!!! I have been a renter here with a few large units for several years without…read moreany problems. If you want a safe place to store your stuff this IS it.... Thank you again for a secure location to service.

Best in Carmel. Moved from Chicago and needed extra storage until we could set up home. Wanted to…read morerent a large space. After talking with staff they suggested I could get by with a small space. They were exactly correct. Not only that they were able to get me in under the Spring discount which saved me even more money. They didn't have to do that but they did. Honesty, integrity and incredible customer service. They have even fielded phone calls from home when I needed them. Facility is SECURE, well lit and have music playing so you don't feel like your in alone in a haunted movie. Units are CLEAN and in great shape. Easy ACCESS with keypads at all entrances, elevator and entry doors. Excellent experience. Highly recommend.

From the owner: Shamrock Self Storageread more

Kai was great setting me up on last minute storage issue Thanks!! Atmosphere was friendly clean and…read morepatient.

Don't go here for storage, Its a heartless service that will leave you feeling absolutely…read more heartbroken and devastated. And also too expensive, especially on stupid late fees that make no sense to continuously keep adding to the bill. Actually expecting you to pay it off completely, before you can recover anything. They don't tell you when your very personal things are up for auction til the last minute, actually expecting you to magically pull money out of your butt to save it before it gets sold. They all always seem to have nasty attitudes when discussing extensions for the unit, when you're low on cash. It's clearly been hard to maintain work with the virus going on, you would think they would at least lower the price. Make it just half off til the economy and things get better. So as for you won't potentially lose diplomas, multiple work uniforms, family heirlooms, pictures and even identity thieving information. I'm honestly completely devastated, to the point of extreme depression. As if times aren't hard or bad enough as it is, especially after losing family members. This was by far the worst thing that could happen. Literally 20 years and plus of unrecoverable or irreplaceable items lost. I will forever lastingly be affected by this for as long as I live, it is truly like losing all family members in 2020 and reopening the wounds from members prior to this. I officially have no more memorabilia of said past family members. I just wish that there was a way to possibly retrieve the all personal items, from the auction buyers. So you aren't at a complete lost. I seriously may need therapy for this,  being since it has made my anxiety and depression even worse than before, even after the virus started. There really should be a law that you can at least get that kind personal things back, especially since the buyers will technically have or get no value for it. I really hope this saves and helps someone else from making the horrible decision of attempted storage saving at this facility, while you're in between moving from place to place.Don't go here for storage, Its a heartless service that will leave you feeling absolutely  heartbroken and devastated. And also too expensive, especially on stupid late fees that make no sense to continuously keep adding to the bill. Actually expecting you to pay it off completely, before you can recover anything. They don't tell you when your very personal things are up for auction til the last minute, actually expecting you to magically pull money out of your butt to save it before it gets sold. They all always seem to have nasty attitudes when discussing extensions for the unit, when you're low on cash. It's clearly been hard to maintain work with the virus going on, you would think they would at least lower the price. Make it just half off til the economy and things get better. So as for you won't potentially lose diplomas, multiple work uniforms, family heirlooms, pictures and even identity thieving information. I'm honestly completely devastated, to the point of extreme depression. As if times aren't hard or bad enough as it is, especially after losing family members. This was by far the worst thing that could happen. Literally 20 years and plus of unrecoverable or irreplaceable items lost. I will forever lastingly be affected by this for as long as I live, it is truly like losing all family members in 2020 and reopening the wounds from members prior to this. I officially have no more memorabilia of said past family members. I just wish that there was a way to possibly retrieve the all personal items, from the auction buyers. So you aren't at a complete lost. I seriously may need therapy for this,  being since it has made my anxiety and depression even worse than before, even after the virus started. There really should be a law that you can at least get that kind personal things back, especially since the buyers will technically have or get no value for it. I really hope this saves and helps someone else from making the horrible decision of attempted storage saving at this facility, while you're in between moving from place to place.

Larry is great. He is there frequently and can answer questions. The storage unit was an immaculate…read moreplace to keep my car.

I rented a storage unit here after moving to Indiana. Larry was a great help, very friendly and…read moremade the whole process very easy. The entire complex was always kept clean. It was very convenient to get in & out at anytime of day. A storage unit I had previously had limited hours which was frustrating at times.

Very clean. Nice people. Safe. I like that it's got heat year round so things don't freeze and thaw.read more

If you need to store your things this is the place to go. I left my entire household at Store It…read moreIndy in a temperature controlled unit for a year and everything from antiques to upholstered furniture was in perfect condition when I returned. The people are wonderful. The building is clean, well lit, and pleasant. I can't say enough good things about Store It Indy.

Worst customer service experience of my life. I'm still shaking from being told by Chris to "leave…read moreand never come back" because "I own this place. You've already moved out, it doesn't matter." ....i just wanted to know that they knew I had moved out on the 31st and I wouldn't be charged a prorated fee like what was on my account. (Definitely call the corporate number and do NOT go in to speak with this man in person) I will echo the rent increases every few months. My 5x8 started at $25 and finished at $150 a year later. It's super easy to sign up and super not easy to end your contract. Again, I was treated like actual garbage once they didn't think I was a customer any more. If you have a choice, never give any of your money to this location due to the TERRIBLE customer service and pick another place other than storage mart for the rate increases every couple months.

This place is a joke. No one is ever in the office to help with the most basic questions, they bait…read moreand switch on price & customer service is non-existent. Prices are not competitive. Avoid at all costs.