Sharita was amazing. I went back to make changes and she was very knowledgeable. She was able to…read morehelp me while explaining everything thoroughly. I'd suggest you contact her for your needs!

Run. Find another place. This is perhaps the worst run business in Indiana. We take care of a temp…read morecontrolled storage unit for a .org that we volunteer for. We pay the fees for a year out. Here are the cons. Cons: -no one is ever in the office during office hours when we need help. We end up calling. It's a pain as the unit is 40 minutes away from us. - the lady just called us to ask us if we vacated the unit today. We were confused as we paid the rent out for a year. "Oops wrong unit," She said and hung up on us. -The temp was well over 80 degrees in our climate controlled unit all summer. - there's no light in the unit and halls are dark. -The prices have shot up 50% in the couple years we've been storing. So we're paying a lot for crappy service. Pros. There are none. Find another place to rent. These people don't know how to run a biz.

I rented this spot out for work as a jump off for delivery's, the guy at the front was polite an…read morecourtesy, set up the rental quick an even held a open conversation was professional but laid pack an never had a problem with the unit.

Going on a year with my rental unit and couldn't be more pleased with the experience. Just got a…read more"yearly follow up" email, otherwise I haven't been bothered or pestered with marketing since activation! Setup was quick and easy on line/ over the phone. And the facility is great. National company so I'm not sure about other locations, but this one is easily accessible, clean and well lit at night! Good rates as well, and never too crowed. Highly recommended for a storage facility if you're near the east side!

Staff is very friendly. Thought I signed a contract for amount of storage. Price raised shortly…read moreafter renting and was getting ready to raise again so decided to get out, 4 months was long enough.

Scheduling was very easy. The 2 workers were professional and polite. The truck was plenty big…read more There were no issues with dropped things or lost things. They wrapped a lot of items in plastic. We moved from a 2nd level 2-bed 1-bath apt. to a 1-story home. I would have appreciated better estimates from the company. We were quoted an hourly rate and a 1-hr travel fee. The estimated time was 2 hours and for arrival at 3 PM. The arrival time was 5 PM, and the move lasted until after 10 PM. So the time estimates were not correct. This also increased the travel fee. So 5 hours labor, the travel fee, plus gas mileage expense, and some supplies, for everything including the $100 deposit, it was $1,300 to move. I was a bit shocked but maybe that's normal with today's prices. There were no issues with the move.

They dropped my baby grand piano, and now it is unplayable and not able to be repaired. The y…read moretold me they were 'piano" certified and had moved pianos "dozens of times "! They also damaged our hardwood floors and walls! I was going to get regular piano movers but they said they could do it. They refuse to pay us for the damage. They said it would take 3-4 hours to move us b/c my husband had all of the boxes . All they had to only move the large furniture, and it took them 8 hours @ &259/hour! Needless to say, what should have cost$1000 ended up costing $3000!! They only had to move us 2.5 miles! They left more furniture at old house and we never saw this crew again! I called the office and they had to send another crew out to finish the job at 6:00! Oh, and they broke one of our tall boy dressers-- lifted it from the middle, and they should have lifted it from the bottom, like moist movers!! also asked for their tips (one mover in particular) every half hour!