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    Tough Guys

    4.0 (25 reviews)
    Open Open 24 hours

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    Response quality

    Excellent

    Response time

    20 minutes

    Services - Tough Guys

    Furniture assembly

    Furniture disassembly

    In-state moving

    1 More Service

    Out-of-state moving

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    Be careful hiring this company. If you have any items that are valuable and they damage it, the owner Chris will not cover your loss. We hired them to move a couch, loveseat, dresser and gun safe. The gun safe was described (weight and measurements), so he would know what his crew would be dealing with. His quote stated 3 guys, but only 2 guys showed up. They dropped the gun safe and damaged it beyond repair (confirmed by a dealer for the safe company). The safe cost $1200 and Chris said we would need to contact Yelp first. We did and Yelp was willing to give us $476 for the damage. When I reached out to Chris for the balance, he said we did not opt for the additional insurance coverage. Well he never mentioned anything about maybe needing additional insurance coverage for the job. He admitted that his crew damaged the safe, but is not willing to pay for the damages. So be very cautious if you are considering his service. FYI- there is no legal address for this business and he will not provide one when asked. Pretty sure he operates out of his house/car. Not a very reputable person. And don't believe his BS about how they value their customers. Other than that, the move was completed. I would only use his company if you are moving low value items, because if they destroy them, you won't feel any significant monetary loss. Oh, one other point, the company was opened under a false owner name. That way he can shield the actual ownership. There are ways to identify the actual owner, but it takes a litter knowledge.

    couch ruined, put outside so the ppl that bought the house could move in their stuff.They failed to move it so I lost it

    I had to change my review because at first this company I thought was a legitimate good one turns out I spoke too soon. they absolutely put me in the worst position I could ever be in my life to where i almost lost all my possessions and would have lost everything had it not been for the person that bought my house being the sweetest person in the world. first off they keep reassuring me that they're going to get my move done by midnight cuz I stated millions of times I needed it done by midnight. they reassured me a bunch of times and then they said they'd be here between 3:00 and 5:00 p.m. they didn't show up until between 6:30 or 7:00. they sent three guys that at first seemed nice and started moving to big things upstairs and disassembling it and then 6 hours later hardly anything was done they didn't do their job! they grabbed all the little stuff so they wouldn't have to do the big stuff. The movers tried to get me to hire them outside of the company and said they'd give me cheaper rates and stuff and then turned around and told their boss that I was trying to bribe them and try to get them to you help me outside of the company which was a bold-faced lie and thankfully I had to proof through text messages. I'm going to post pictures on exactly what these people put me through. we were charged almost $2,000 for 8 hours and they didn't hardly do anything at all they didn't get any of the stuff that I asked them to get originally besides the bedroom upstairs that's it. on top of that they kept grabbing couches no cushions China cabinets just the bottom part not the top they weren't grabbing complete sets of things at all. it is now been almost a week and I still don't have all of my stuff because of these people hiring U-Hauls trying to hire more movers trying to get as many friends together as I can to help having stay at an Airbnb so that cost me money. this was the absolute worst experience of my life at the darkest time of my life which is unfortunate because I really needed a light at the end of the tunnel and these people did not provide that for me. I hope nobody hires these people and goes through what i went through. not only that I thought the communication was going well until I was hearing one thing from the movers and another thing from dispatch. and dispatch lied to me and said that the guy had a job to go to right after my job so he had to leave Even though I just told them that they did not finish their job that they were hired for at all they didn't even get half of it done. and it turns out that that was a lie too. they just wanted to leave because they didn't want to do their job. I know this because one of the workers actually told me that the guy didn't have a job after that that he just refused to do his job and straight told him to get his own U-Haul if he wants to help me but he wasn't helping me and they were leaving. I was so kind to them I even bought them a whole pizza and fed them because they said they hadn't eaten. it's people like this that disgust me just pure crooks. and then whenever I ask for help to finish the job because they didn't do their job and sent the company proof that they didn't do their job they stated that I didn't send them pictures of proof although I did and then said they can't extend their services at this time because I couldn't provide more pictures because obviously I had to be out of the house by midnight like I had stated before to them.... it's like they ignored the urgency of my situation and did not care about me (their customer) AT ALL! pathetic excuse for a company. no reprocusions to the workers worker for lying about their customer multiple times and making my big move a depressing and dark experience. Also these movers had the nerve to go to a broken window that could not open because it being broken and forced it open without asking me or getting my permission and then didn't tell me that they left it open and didn't even try to close it just left it that way in the middle of winter with no screen on it. what kind of bullshit is this? pictures with captions for all of it to show what I'm talking about this is the most honest review you will ever see.

    A signed contract that the company violated and charged me nearly double the cost of what is in the agreement.

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    10 months ago

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    1 year ago

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    Christopher H.

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    2 years ago

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    2 months ago

    The guys were very friendly and extremely hard workers. very professional. for the price I don't think you could find better movers.

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    6 months ago

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    Christopher H.

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    4 months ago

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    9 months ago

    Excellent service from this team, organized, patient and above. Kept me at my budget !!!

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    1 year ago

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    Christopher H.

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    1 year ago

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    Christopher H.

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    1 year ago

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    Christopher H.

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    6 months ago

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    Christopher H.

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    7 months ago

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    Christopher H.

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    1 year ago

    They did a great job. We had a small job with a couple items we were giving to a niece in Southern Indiana. Thanks guys!!

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    2 years ago

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    Christopher H.

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    1 year ago

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    Christopher H.

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    10 months ago

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    Christopher H.

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    1 year ago

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    Christopher H.

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    2 years ago

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    Christopher H.

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    1 year ago

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    Christopher H.

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    1 year ago

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    Christopher H.

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    2 years ago

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    1 year ago

    Came on short notice to move a very heavy fitness treadmill. Arrived promptly, did a great job. Thanks!

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    Christopher H.

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    2 years ago

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    2 years ago

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    Ask the Community - Tough Guys

    Do you move from one city to another in Indiana?

    Yes, we do! Tough Guys Moving can handle moves from one city to another anywhere in Indiana, whether it’s a short hop or a few hours away. We provide the truck, movers, and all the necessary equipment to make your move smooth and stress-free.

    Don’t See Your Question? Ask Away!

    Review Highlights - Tough Guys

    Chris and his team is very reliable and operate with very pleasant customer service.

    Mentioned in 4 reviews

    Read more highlights

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    My Movers

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    My Movers Inc. was a fantastic moving experience. Fast, professional, no surprises, minimal stress…read more Very fair pricing for the high quality work they do. I cannot recommend them highly enough. We hired My Movers Inc. for an interstate move (about 12 hours away.) After a short phone call, they responded with a rough estimate based on the size of our home the following morning, which was a great response time. They scheduled an in-person walkthrough that week, showed up on time, and had an itemized, specific estimate by the end of it. We were able to schedule the move then and there, and were given guidelines on how to pack our things for the move and what wasn't allowed (e.g. liquids, fragile loose items, etc.) on the truck. Movers showed up right on schedule and cleared our packed belongings and furniture in under 2 hours. Similar story for unloading: they arrived right on time, and got all our stuff off the truck in 2 hours. Even though we didn't have a ton of stuff, I was impressed with how quickly they were able to load and unload. Everyone we interacted with throughout the process was friendly and polite. We ultimately came in slightly under the original estimate, which may not always be the case, but I appreciate when a business estimates high. Pleasant surprises are always better than unpleasant ones. :)

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