This location does a nice job but I have a major issue with a situation with Uhaul dispatch that…read moreneeds to be addressed. My U-haul was towed by U-haul when it was under contract, paid in full and parked legally in a private parking lot. A random employee of a neighboring business called and said "The Uhaul seemed sketchy, abandoned and was blocking their entrance" None of this was accurate and the u-haul was towed w/o contacting me or the land ownership. The shopping center was aware that I was using the truck for equipment/signage storage while we were doing some light remodeling. The truck was NOT PACKED for travel and several items were broken and smashed when it got towed. I let the local office know I needed to file a damage claim and am super upset that I spent almost an entire day dealing with this situation and even was charged for the lost day. Some random person should never have the power to call uhaul and have a truck towed w/o contacting the customer first!! Craziest deal ever. Will never recommend or use uhaul again... Now for the good-The employee at storage perfect did his best to talk me off the ledge when i realized uhaul towed my truck and damaged my equipment The GM of the 75th & York location (where the uhaul was towed) was awesome and really helpful in trying to do what he could about the mistake made. The tow company uhaul called also pulled the valve stem so the truck had a totally flat tire as well

Rented a usual trailer for my tool box and it was easy, smooth and simple. Never had any rental…read moreexperience that actually went this easily, so I would recommend these guys for I haul stuff anyway.

Very accommodating and friendly. They are priced right and dop not gouge you after one year of…read morestorage like most do such as PUBLIC STORAGE as they are crooks there. Public Storage raised my amount $100.00 every year, so I left. Public Storage like most, start you out with a fair price, then at the end of the year send you a letter stating the increase. Take your business to BMB Secure Mini Storage you will be happy even if you have to drive over an hour or so to get there; it's well worth the move

Friendly family owned business. Billing was simple. Facility was secure and easy to access…read more No hassles storage. Would absolutely use again.

Absolutely do not use this storage facility. My rent was $135 then it went up to $251 then they…read moreraised it to $291 and that's when I moved out. Do not do not do not use this company. Unless you like moving your items to another facility after they raise your payment, don't even begin to use this place. Also, it has one of the most difficult entries of any storage facility I've ever used.

This storage facility is impressively clean, and the staff is top-notch! Anthony was especially…read morehelpful and made everything so easy. Highly recommend this place for your storage needs!

Doug was extremely helpful and answered all my questions and concerns in a heartbeat…read more I believe that PS staff should be allowed to place a "be back in 5" sign on the door, especially when they're short staffed and need to communicate that they're still open and will return shortly when the doors are locked. We almost left, disappointed that nobody was inside because we didn't know that Doug was right around the corner. He let us in shortly after when he returned from another task and was lovely.

BE WARNED: If you don't leave by 9pm YOU WILL BE LOCKED IN…read moreWITH NO WAY TO GET OUT! I'm currently having to sit in my car now until they reopen at 6am. But seriously, what place doesn't let you use your code to LEAVE?! There's literally no help line to call, all I can do is wait... such BS

Traveled and returned to new management in office when I went In to pay my rent. He didn't want to…read moreredo the bank deposit so I offered to come back in on Monday since they aren't open weekends and pay then if that made his day easier but only if I wouldn't get any late fees because I was right there on that fine line and he said that would be better..Monday comes, I pay online because the office closes at 5. Low and behold. 20 dollar fee. My thoughts it probably was a system generated thing so I just payed thinking he would take care of it. I pull up to my unit and there's a big red lock on it not put there by the system. I won't get into the problems it caused me not being able to access my things that night. Went in the next day and saw him and he was very non chalant and told me he couldn't refund me. So shame on me for risking my own money and energy trying to be helpful but it's clear this place has gone corporate. My rent also went up a ton since last month. And the new management are lurkers. Almost a stalker feel. Walking by the unit multiple times to look in and be nosey while your accessing it. Shame Barbara and the welcome, safe and trust dynamic that came with renting here and the previous owners is gone also. Time to move on. 20 bucks is 20 bucks. It's the lack of integrity and decency behind it that matters.

Don't expect the 5x10 ft storage locker to be actually that big. Actual measurements are: opening…read moreof locker is only 3 ft and 6 inches; inside width is 4 ft and 4 inches; length is 9.5 ft. Pros: Great customer service. Well maintained. Seemed secure.

We had a storage unit with Flatirons for the past 2 1/2 years for my mother-in-law's furniture…read moreafter she passed away. The initial fee was never raised in all the time we had the unit (10x10). The initial fee was not some low fee that was then jacked up which was our experience at another nearby storage facility that we had for my elderly parents. Additionally Flatirons has all indoor storage areas. Our unit was clean and climate-controlled and for a price LESS than what we paid at the outdoor unit we had for my parents. The woman working in the office was always helpful - and available for questions. Flatirons had dollies available for use which was extremely helpful. Highly recommend this place.

I needed to store all my belongings while my apartment was being renovated and I chose Flatirons…read moredue to its proximity and reasonable rates. The space was clean and easily accessible. In the midst of moving some of my items, I realized I would need a larger space and they were very accommodating in moving me to a larger unit without any difficulty. An issue with the automatic security doors not working at one time was resolved relatively quickly. Both Cathy and Ian were very easy to deal with and were very helpful with any questions and concerns I had. I would definitely use them again.

Hidden charges galore! And they won't unload the truck until you pay. Never, ever use these guys -…read morescam artists! What an awful company!

Someone named as Chip called me to discussed the details right after first msg. He is pretty rude,…read moreand without much of explanation and details, he start telling me that he has tentative date setup for me. I didn't even made decision if I am going to go with this company or not. In addition, he request my from address as well as video conference so he can see the house. I told him I don't feel comfortable to show my house to someone I didn't even know. On a video call. But I can show him in person if he wants to come over. He hang up! I will never hire him for this job.

After nearly a month of searching, this place with an unassuming name won hands down. And first…read moreand foremost because of its manager - Joyce. She's amazing: very attentive and accommodating. She puts very long hours to be on-site, and just last weekend she helped us to back up our huge trailer/camper under a pouring rain and even small hail. This level of customer service is very, very hard to come by this day and age. Thank you, Joyce!!!!

Worst storage in CO! Owners outsource office staff and will NEVER call back about any issues. Units…read moreare infested with bugs mice and rats. I rented 2 units from previous owners who were great with 24hr access. New owners changed access to 12 hours 7-7 and if you try to get in at 640pm the gates wont even let you in that late! Even worse if you leave 1 second late at 7:01pm you are screwed! 1 they lock you in and you have to call Broomfield Police to be let out after they run your name, 2 they charge you $150 FEE for being 1 minute late and lock you out until paid in full. Just the worst evil crooks in the business. Then when i gave them 29 days notice I was moving out they told me I would have to pay another month cuz I didn't give them 30 full days notice! So I had to pay a extra months rent and had to go sign exit papers which I did and then they stated that I never signed the exit papers and charged me additional 4 more months rent with late fees and sent me to collections! I called them and told them everything was signed, my units were swept and we even wiped down the walls and that they were empty on the last day of the extra month after I gave them 29 days notice, then 30 days notice and they still wouldnt even call me back. They just left a message 1 time a month for 4 more months saying my rent was late and had late fees added. My weekly calls to them stating that I had a signed copy of the exit paperwork and tbat my units were empty did any good. The owners just kept charging me with late fees and never called me back. DO NOT RENT HERE! LIARS CROOKS AND THE WORST EVER TO DEAL WITH!

New owners, I took my stuff out of my storage because they changed the rules on the time you can go…read morein to your unit (no more 24hr access) but the main reason was rats took over my stuff!!!! there is rat poop on everything !!!! All my stuff is trash because of the rats ! (I had nothing but furniture and clothes in there.

This shop used to be a wonderful and convenient alternative to the post office or FedEx/UPS. I…read morealways appreciated their services, along with the great selection of gifts, cards, unique knick-knacks, shipping boxes, and envelopes. The former owners and staff were consistently gracious and friendly. Unfortunately, the experience has changed significantly under the new ownership. The service feels mediocre at best, and the added charges--such as $2 to print a return label and another $2 just to use their tape to seal a small box unless you purchase a full roll--make customers feel nickel-and-dimed. For better service and a more customer-friendly experience, I'd recommend going to UPS or FedEx instead.

Good for shipping but great for printing. The print expert Tacoma was so helpful with a last minute…read moreprint order! She gave advice about paper and gave me a few ideas for future jobs. They also do notary, since the bank won't anymore. Also the store is very clean and smells so nice now.