This location does a nice job but I have a major issue with a situation with Uhaul dispatch that…read moreneeds to be addressed. My U-haul was towed by U-haul when it was under contract, paid in full and parked legally in a private parking lot. A random employee of a neighboring business called and said "The Uhaul seemed sketchy, abandoned and was blocking their entrance" None of this was accurate and the u-haul was towed w/o contacting me or the land ownership. The shopping center was aware that I was using the truck for equipment/signage storage while we were doing some light remodeling. The truck was NOT PACKED for travel and several items were broken and smashed when it got towed. I let the local office know I needed to file a damage claim and am super upset that I spent almost an entire day dealing with this situation and even was charged for the lost day. Some random person should never have the power to call uhaul and have a truck towed w/o contacting the customer first!! Craziest deal ever. Will never recommend or use uhaul again... Now for the good-The employee at storage perfect did his best to talk me off the ledge when i realized uhaul towed my truck and damaged my equipment The GM of the 75th & York location (where the uhaul was towed) was awesome and really helpful in trying to do what he could about the mistake made. The tow company uhaul called also pulled the valve stem so the truck had a totally flat tire as well

Rented a usual trailer for my tool box and it was easy, smooth and simple. Never had any rental…read moreexperience that actually went this easily, so I would recommend these guys for I haul stuff anyway.

Very accommodating and friendly. They are priced right and dop not gouge you after one year of…read morestorage like most do such as PUBLIC STORAGE as they are crooks there. Public Storage raised my amount $100.00 every year, so I left. Public Storage like most, start you out with a fair price, then at the end of the year send you a letter stating the increase. Take your business to BMB Secure Mini Storage you will be happy even if you have to drive over an hour or so to get there; it's well worth the move

Friendly family owned business. Billing was simple. Facility was secure and easy to access…read more No hassles storage. Would absolutely use again.

PS on W. 18th Avenue in Broomfield, CO provided a service of dependable value as an "extra closet"…read morewhen there wasn't one at home. Well managed, knowledgeable, clean, and convenient. Would definitely recommend the experience and would return for future storage needs. PRH

BE WARNED: If you don't leave by 9pm YOU WILL BE LOCKED IN…read moreWITH NO WAY TO GET OUT! I'm currently having to sit in my car now until they reopen at 6am. But seriously, what place doesn't let you use your code to LEAVE?! There's literally no help line to call, all I can do is wait... such BS

Buyer beware - I signed a lease agreement for $84/month month-to-month with this facility, and just…read more4 months in, my rate DOUBLED to $168/month. Their rates online are only a way to get you in, then they charge you a much higher rate once you are locked and moved in. I budgeted this facility for a long term storage solution, and now I find myself months later looking to move again to another storage facility that will hopefully honor their lease agreement rates. Message to management: update your website and agreements so your renters are aware your rates are temporary and their payments will double within months. Your website and lease agreements are very misleading and deceptive.

Sadly I need to give a bad review. Simply can't give a good rating to a business that increases…read morerates to existing customers and gives new customers the preferred month by month rate. Unless you are doing a 1 month rental, I recommend you look elsewhere. They even said you need to move your stuff out for 3 months to qualify for the better rate.

Traveled and returned to new management in office when I went In to pay my rent. He didn't want to…read moreredo the bank deposit so I offered to come back in on Monday since they aren't open weekends and pay then if that made his day easier but only if I wouldn't get any late fees because I was right there on that fine line and he said that would be better..Monday comes, I pay online because the office closes at 5. Low and behold. 20 dollar fee. My thoughts it probably was a system generated thing so I just payed thinking he would take care of it. I pull up to my unit and there's a big red lock on it not put there by the system. I won't get into the problems it caused me not being able to access my things that night. Went in the next day and saw him and he was very non chalant and told me he couldn't refund me. So shame on me for risking my own money and energy trying to be helpful but it's clear this place has gone corporate. My rent also went up a ton since last month. And the new management are lurkers. Almost a stalker feel. Walking by the unit multiple times to look in and be nosey while your accessing it. Shame Barbara and the welcome, safe and trust dynamic that came with renting here and the previous owners is gone also. Time to move on. 20 bucks is 20 bucks. It's the lack of integrity and decency behind it that matters.

Don't expect the 5x10 ft storage locker to be actually that big. Actual measurements are: opening…read moreof locker is only 3 ft and 6 inches; inside width is 4 ft and 4 inches; length is 9.5 ft. Pros: Great customer service. Well maintained. Seemed secure.

We had a storage unit with Flatirons for the past 2 1/2 years for my mother-in-law's furniture…read moreafter she passed away. The initial fee was never raised in all the time we had the unit (10x10). The initial fee was not some low fee that was then jacked up which was our experience at another nearby storage facility that we had for my elderly parents. Additionally Flatirons has all indoor storage areas. Our unit was clean and climate-controlled and for a price LESS than what we paid at the outdoor unit we had for my parents. The woman working in the office was always helpful - and available for questions. Flatirons had dollies available for use which was extremely helpful. Highly recommend this place.

I needed to store all my belongings while my apartment was being renovated and I chose Flatirons…read moredue to its proximity and reasonable rates. The space was clean and easily accessible. In the midst of moving some of my items, I realized I would need a larger space and they were very accommodating in moving me to a larger unit without any difficulty. An issue with the automatic security doors not working at one time was resolved relatively quickly. Both Cathy and Ian were very easy to deal with and were very helpful with any questions and concerns I had. I would definitely use them again.

The crew (2606) made quick work of unloading our pod! Professional, fast and efficient! They were a…read morepleasure to work with would recommend. If we need movers again we will definitely be calling them!!

If I could give this company a zero-star rating, I would…read more When I booked my move, I repeatedly informed the company that I owned a heavy antique upright piano. I confirmed this multiple times over the weeks leading up to the move and was assured that their team had the expertise to move it safely without causing damage. On moving day, for some reason, they had to go back and get a different truck and they initially sent four movers (I had increased the crew size from three to four specifically because of the piano). Despite this, they ultimately had to bring in a fifth mover because the team was unable to handle the piano themselves. The results were disastrous. The crew damaged walls down to the studs, broke multiple balusters, damaged the handrail and baseboards, broke several pieces of furniture, and shattered a large ceramic pot that had been intentionally moved out of their path. There were only 41 items to move, and the old and new homes were approximately three miles apart, yet the move required two trips and took 11.5 hours. I was told much of the time was spent wrapping and protecting items. However, the quality of that work did not reflect the time charged. For example, my massage chair arrived with minimal protection and sustained multiple areas of damage. Nothing was crated. As it became clear that the crew was struggling, I attempted to contact their manager, David, for assistance. Every interaction was met with arrogance, defiance, and dismissiveness rather than any effort to resolve the situation. To make matters worse, the crew left at exactly 9:00 PM (at 4:30 PM when I needed to pay for them to deliver the furniture they knew it would take until 9:00??). They left the treadmill standing upright and facing the wrong direction, left the Peloton fully wrapped, did not remount the television, and left behind boxes, empty tape rolls, and other debris. After all of this, I was forced to file a damage claim. I was then told that my claim would simply be placed in a queue and that I would be contacted by an adjuster at some unspecified point in the future. An assessor was assigned and submitted a DocuSign to me for an amount that was just over $1000 when I sustained closer to $11,000 worth of damage. This Sunday will be 30 days since I submitted the claim. NOTE: I had to submit it twice. They supposedly didn't get it the first time even though I have read receipts. No follow-up to all the documentation I provided from both a furniture adjuster as well as the construction company that did all the work and finish the day prior to AMS movers coming into my home and doing all the damage to my personal property and the home itself. This was, without question, the worst moving experience I have ever had. I would not recommend this company to anyone, especially if you have valuable or difficult-to-move items.

After nearly a month of searching, this place with an unassuming name won hands down. And first…read moreand foremost because of its manager - Joyce. She's amazing: very attentive and accommodating. She puts very long hours to be on-site, and just last weekend she helped us to back up our huge trailer/camper under a pouring rain and even small hail. This level of customer service is very, very hard to come by this day and age. Thank you, Joyce!!!!

GO ELSEWHERE!!!! I know there are limited options around Broomfield but this facility and…read moremanagement are the absolute worst. Onsite employee isn't helpful, is in a role that he cannot make any decisions without having to call owner. Owner is a terrible business person. If you are looking for a clean facility, with lovely people to do business with and you are close to Erie I highly recommend Cubesmart owned by Kreg and Jeanette.

New owners, I took my stuff out of my storage because they changed the rules on the time you can go…read morein to your unit (no more 24hr access) but the main reason was rats took over my stuff!!!! there is rat poop on everything !!!! All my stuff is trash because of the rats ! (I had nothing but furniture and clothes in there.

This business goes Above & Beyond with how they process your mail and with their amazing customer…read moreservice!!! Everyone that works here has an outstanding work ethic and genuinely care about all their customers! I refuse to get my mail anywhere else.

This shop used to be a wonderful and convenient alternative to the post office or FedEx/UPS. I…read morealways appreciated their services, along with the great selection of gifts, cards, unique knick-knacks, shipping boxes, and envelopes. The former owners and staff were consistently gracious and friendly. Unfortunately, the experience has changed significantly under the new ownership. The service feels mediocre at best, and the added charges--such as $2 to print a return label and another $2 just to use their tape to seal a small box unless you purchase a full roll--make customers feel nickel-and-dimed. For better service and a more customer-friendly experience, I'd recommend going to UPS or FedEx instead.