I've always chosen Dillon Road Storage for all my U-Haul rental needs. They are usually not too…read morebusy and I'm in and out in about 10 minutes. The place is very clean and the staff is friendly.

Trigger warning! WARNING!!…read more I had an appointment to pick up my U-Haul trailer, for a three day rental. I was called 24 hours it in advance and asked to come one hour before closing. The business was not prepared to deal with the amount of customers that were present at the same time. When I showed up one hour before closing, all the parking spots were taken. So I pulled as close as I could to the east side of their small parking lot. I went in, I sat down and waited my turn. As Soon as the receptionist finished with her client, the male client left, and she started with her next client, female. Then he(the client whom just check out) returned, asking who drove the vehicle that I was in. I told him that as soon as I could that I would definitely move it for him, because there was no parking Spaces available. He started yelling at me, then someone else (female client) started yelling at me, then the people behind the counter stared yelling at me. Just to be clear I was the only person that was light skinned and blue eyed the entire building. I had to endure such a racial slurs says "white bitch"& "Privileged white bitch". I was told by the Male worker I was being Berate, for standing up for myself. I offered to move, which was denied. I offered to back completely out of the area, which was denied. Eventually the Male client who was screaming at me in the parking lot left. Before he left, he screamed at me. Calling me 'white' and other things. At this time I'm just stunned. I parked and went inside to ask the manager what the next step was. He told me that they refuse to do business with me. A female, being yelled at by a man and woman in the parking lot. I would like all the none Prejudice individuals of our community to understand that this is not a place That I would do business with. I'll pick up my U-Haul from anywhere else in the area except this place. So, what happens when, one person has no pre judgment, and the other does. ---- Update: Your response is just as I thought it would be. I'm still not interested in doing business with you.

Staff is very friendly, but trying to get a refund due for a payment that was made for months…read morebeyond my service contract terminating has been utterly frustrating. ENDLESS back-and-forth, with mentions that a check is being sent (..it's not), always friendly but unfortunately they can't simply issue a refund on my card. I would avoid for these predatory billing issues that I'm experiencing. Yikes!

I got a small storage in Boulder, CO ....I sent them a check for 6 months , they confirmed receipt…read moreand 2 weeks later i get an automated email and text saying my account is past due ... WHF ?? Plus my rate i was told it can randomly go up FIVE TIMES ?from like $20 to $100 a month ...

I talked to customer service on the phone two weeks ago. They were unwilling to fix the situation…read moreand clear not as apologetic as their Yelp and Google response suggests. I think they are really misleading.

Wonderful climate controlled units. Even when there was heavy smoke outside, the air in the unit…read morewas clean.

Very accommodating and friendly. They are priced right and dop not gouge you after one year of…read morestorage like most do such as PUBLIC STORAGE as they are crooks there. Public Storage raised my amount $100.00 every year, so I left. Public Storage like most, start you out with a fair price, then at the end of the year send you a letter stating the increase. Take your business to BMB Secure Mini Storage you will be happy even if you have to drive over an hour or so to get there; it's well worth the move

Friendly family owned business. Billing was simple. Facility was secure and easy to access…read more No hassles storage. Would absolutely use again.

Clean, secure and wonderful staff! This is not like any storage facility I have ever used. Such a…read morenice change.

Very clean and professional facility, not to mention the wonderful staff that is always on hand, it…read morereally made my move easier.

I was locked out of unit one day BEFORE my bill was due! Colorado's Self-Service Storage Facility…read moreLien Act (C.R.S. § 38-21.5): * A storage facility cannot enforce its lien (lock you out, deny access, or move toward a sale) until you've been in continuous default for at least 30 days. * The statute is clear: "No enforcement action shall be taken by the owner until the occupant has been in default continuously for a period of thirty days." Yet these ignorant owners keep claiming to be in the right in their practice. Had I known the law at the time I would have fought for my rights. So know your rights so they can't completely rip you off like they tried to me. Other than disgusting beJavier, the units are pretty nice. I had a 10'x20' and only moved because the rent was increased from $190 to $240 After a year which is "standard" according to them.

These guys have been amazing to me, super friendly and helpful, i lost my key to my unit, they were…read moremore helpful than i had hoped for and my hopes were high. 10/10 would sincerely reccomend, id say its the best storage place in longmont.

An extensive renovation of our home necessitated storing most of our belongings including…read morefurniture, art, books, seasonal clothing, etc. A good friend recommended Klatt Moving & Storage. Scheduling was easy. A crew of five showed up at the appointed time. They expertly packed and loaded the truck, leaving us with a complete and legible list of what had gone to storage. Nine months later, the same happened in reverse. Thanks to that very legible list, every item was accounted for with zero damage of any kind. Moving is never fun so I want to emphasize that both crews was most accommodating and pleasant. Huge thanks also to Sharon who handles all the calls. Thanks, Klatt, for taking such excellent care.

Klatt packed our furniture for a long distance move and it arrives like this. When asked, they said…read morethey can't insure anything that happened after they packed it. So buyer beware - is this the company you want to entrust your long haul move to? There is a litany of other problems with this company, but at the end, their packing and moving services left us with many thousands of dollars worth of damage, frustrating re-packs of previously packed Klatt packed items, and hours of phone calls seeking restitution. Edit: You can see that the business clearly believes their packing is unrelated to damage while a pod is moving. So if you're not using them for your end-to-end move, be aware they will disclaim any damage from poor packing.

Elite is a first-rate storage facility, ESPECIALLY since Sondra and Marvin have assumed management…read more- they are seasoned pros in the storage/moving business, and have many years of experience in the field. They know how to run things properly, with astute attention to detail, legality, and due diligence - but they also bring understanding, heart and compassion to their business dealings. They relate to their customers as real people, with their own unique cares and concerns - and in context with the services they're providing, as clients who are often feeling stressed and under duress. HIGHLY RECOMMENDED.

I reserved a uhaul truck online and when I arrived the owners must have been having a bad morning…read moreas they were not friendly and then after me being perplexed and asking questions as to why I was able to reserve online with smartphone pick up and they didn't offer this service...they decided I had a bad attitude and refused to rent to me. The Louisville uhaul dealer on Empire was WAY more accommodating and friendly even at the last minute and without a reservation. I'm so very glad they refused my business! (and will forever in the future!)