I have moved 3 times in the last 5 years. Each time besides the last I hired some labor off of Uhaul's website to load and unload. This was roughly $200 each time, so $400 for the labor, plus tips and the Uhaul truck rental. I recently hired Klatt moving to move my 2 bedroom rental in Lafayette to our new home in Loveland. The movers were to arrive the day of the closing. I greeted them and gave them some direction before leaving for the closing, and my husband was going to stay behind with the dogs and answer any questions they had. The dogs were acting like maniacs, so most of the time he had to spend in a room with them so they wouldn't continually bark. One week before the move, the owner, Ralph Bailey, came out and gave me a quote. I told him my concerns and he made me feel like I could trust his team to get it done. He quoted me $1100 for everything, which is more than I've ever spent on a move, but I figured that I was buying peace of mind, and I wouldn't have to do much on my closing day. When I was done with the final walk through and heading to the closing, my husband told me that they were done and heading to lunch, and that they left a bunch of stuff behind. The guy had called him out of the room and asked him to sign the paper. He said "you can read it if you want," but my husband said he trusted him and signed it. As soon as he had the signature, he left and they were on their way to lunch. I don't think he realized he should have gone to double check everything, because we told them everything needed to go except a few things we labeled and my husband's computer. Well, it turns out they left the projector screen, a large dehydrator, a curl bar, a skateboard, 4 suitcases filled with clothes, tool bags, the dartboard (understandable, I guess, since it was screwed in the wall in the garage), and a bunch of other things. My husband had to tell them to get a storage cabinet in the bathroom, too. I originally had planned on coming back to get my husband, the dogs, and the few items we asked them to leave, but after a long day of driving back and forth between Lafayette and Loveland twice already, both times with a full load, we ended up having to make two more trips (one the same evening, and one the next day) to get everything they had left. There was an entire closet under the stairs that they didn't bother even opening the door to, and left some of the bigger items in there. My husband said they didn't seem interested in grabbing anything that wasn't in a box, but obviously some things cannot fit in a box, and the dehydrator itself IS a large box. We had moved almost everything into the garage for the movers to make it easier on them, and to make our rental showable. For the amount of money I ended up spending ($1040), I feel like they should have grabbed everything, and I shouldn't have to make 2 extra trips (168 miles, not counting the original extra trip I had planned on making) to go back and get the stuff they left. I seriously hate to complain, but for that price, they should have moved everything. I'm just very disappointed that I had to go back two more times, when I should have been enjoying my new house, and I thought I was paying extra for a stress-free experience. Everything else about the move was good. They put everything where it needed to go, setup the bed and support pieces underneath, and didn't break anything that I'm aware of. Be sure to double check that they get everything because they can't be trusted to do it on their own. read more