Very accommodating and friendly. They are priced right and dop not gouge you after one year of…read morestorage like most do such as PUBLIC STORAGE as they are crooks there. Public Storage raised my amount $100.00 every year, so I left. Public Storage like most, start you out with a fair price, then at the end of the year send you a letter stating the increase. Take your business to BMB Secure Mini Storage you will be happy even if you have to drive over an hour or so to get there; it's well worth the move

Friendly family owned business. Billing was simple. Facility was secure and easy to access…read more No hassles storage. Would absolutely use again.

This location does a nice job but I have a major issue with a situation with Uhaul dispatch that…read moreneeds to be addressed. My U-haul was towed by U-haul when it was under contract, paid in full and parked legally in a private parking lot. A random employee of a neighboring business called and said "The Uhaul seemed sketchy, abandoned and was blocking their entrance" None of this was accurate and the u-haul was towed w/o contacting me or the land ownership. The shopping center was aware that I was using the truck for equipment/signage storage while we were doing some light remodeling. The truck was NOT PACKED for travel and several items were broken and smashed when it got towed. I let the local office know I needed to file a damage claim and am super upset that I spent almost an entire day dealing with this situation and even was charged for the lost day. Some random person should never have the power to call uhaul and have a truck towed w/o contacting the customer first!! Craziest deal ever. Will never recommend or use uhaul again... Now for the good-The employee at storage perfect did his best to talk me off the ledge when i realized uhaul towed my truck and damaged my equipment The GM of the 75th & York location (where the uhaul was towed) was awesome and really helpful in trying to do what he could about the mistake made. The tow company uhaul called also pulled the valve stem so the truck had a totally flat tire as well

Rented a usual trailer for my tool box and it was easy, smooth and simple. Never had any rental…read moreexperience that actually went this easily, so I would recommend these guys for I haul stuff anyway.

Traveled and returned to new management in office when I went In to pay my rent. He didn't want to…read moreredo the bank deposit so I offered to come back in on Monday since they aren't open weekends and pay then if that made his day easier but only if I wouldn't get any late fees because I was right there on that fine line and he said that would be better..Monday comes, I pay online because the office closes at 5. Low and behold. 20 dollar fee. My thoughts it probably was a system generated thing so I just payed thinking he would take care of it. I pull up to my unit and there's a big red lock on it not put there by the system. I won't get into the problems it caused me not being able to access my things that night. Went in the next day and saw him and he was very non chalant and told me he couldn't refund me. So shame on me for risking my own money and energy trying to be helpful but it's clear this place has gone corporate. My rent also went up a ton since last month. And the new management are lurkers. Almost a stalker feel. Walking by the unit multiple times to look in and be nosey while your accessing it. Shame Barbara and the welcome, safe and trust dynamic that came with renting here and the previous owners is gone also. Time to move on. 20 bucks is 20 bucks. It's the lack of integrity and decency behind it that matters.

Don't expect the 5x10 ft storage locker to be actually that big. Actual measurements are: opening…read moreof locker is only 3 ft and 6 inches; inside width is 4 ft and 4 inches; length is 9.5 ft. Pros: Great customer service. Well maintained. Seemed secure.

We had a storage unit with Flatirons for the past 2 1/2 years for my mother-in-law's furniture…read moreafter she passed away. The initial fee was never raised in all the time we had the unit (10x10). The initial fee was not some low fee that was then jacked up which was our experience at another nearby storage facility that we had for my elderly parents. Additionally Flatirons has all indoor storage areas. Our unit was clean and climate-controlled and for a price LESS than what we paid at the outdoor unit we had for my parents. The woman working in the office was always helpful - and available for questions. Flatirons had dollies available for use which was extremely helpful. Highly recommend this place.

I needed to store all my belongings while my apartment was being renovated and I chose Flatirons…read moredue to its proximity and reasonable rates. The space was clean and easily accessible. In the midst of moving some of my items, I realized I would need a larger space and they were very accommodating in moving me to a larger unit without any difficulty. An issue with the automatic security doors not working at one time was resolved relatively quickly. Both Cathy and Ian were very easy to deal with and were very helpful with any questions and concerns I had. I would definitely use them again.

Scott and Mr. Kevin are Rockstars above and beyond they helped me with the whole moving process and…read morestorage as well. I wouldn't hesitate to get a storage unit or a U-Haul from these guys. Thank you so much for all the help!

Returning a UHaul we had driven overnight across three states. Tired. UHaul return naive…read more Accidentally went down the block to the liquor store which is also a UHaul return location but REAL sketch, no one to help. I figured out I was in the wrong location and that I should be at Advantage Self Storage. Kevin was phenomenal and the drop off went smooth and quick. Kevin was thorough and provided excellent customer service.

The manager, Tom, is very communicative and follows up with you about your questions and needs. The…read morewhole office is very clean, professional, secure and easy.

Tom is polite and professional. The facility is spotless…read more Even though the unit I rented was 5x10, the ceiling was very high allowing a lot of stacking

Michelle is so sweet and helpful! Thank you for making this process super easy and clear. Storage…read moreunit was very clean. (Dear Manager - if you see this Michelle deserves a raise.)

One day after my initial one star review: employee Jamie helped me recover the month's rent so…read morethis issue is resolved and made good. I left my unit empty and spotless at the end of the month and was told they had already taken my money for September and too bad, it's in the fine print that they can keep it. They will get rent for my unit twice when they rent it to someone else. No ability to contact owners. Slimy business practice.

Absolutely do not use this storage facility. My rent was $135 then it went up to $251 then they…read moreraised it to $291 and that's when I moved out. Do not do not do not use this company. Unless you like moving your items to another facility after they raise your payment, don't even begin to use this place. Also, it has one of the most difficult entries of any storage facility I've ever used.

This storage facility is impressively clean, and the staff is top-notch! Anthony was especially…read morehelpful and made everything so easy. Highly recommend this place for your storage needs!

Tammy was extremely helpful! She is the reason my experience was so good! My daughter's storage…read morelocker was locked when she visited it for the first time. Tammy promptly and professionally rectified the situatio.

Renegotiated a $280/mo. rate down to $85/month ; however, four months later they advise of a rate…read morehike by another $35/month. This company will hike and hike the rate. I've been a customer going on 3 years but I am treated like I was never there. I have learned they cannot be trusted.

You know when you sign up for a storage facility and find out it's already been a year; you know…read moreit's good. Time flys here! Nick has been a great help to me over the year. I recommend this place for the ease off access. I use this for extra space for my business materials. It's taken care of me with the amount of available carts to load and unload my truck each day. Thank you guys for making it easy and clean!

Love this place. Super clean and the managers are so friendly and very accommodating. Great…read morecustomer service in times where it's so hard to find! 10/10 recommend!