Friendly, cordial, professionalism staff. clean facilities . Definitely use again For more storage…read moreneeds. Easy access to your things after hours and throughout the week.

The entire facility is very clean, air conditioned, and they have music inside. They were very…read moreeasy to work with when I needed to change to a smaller unit and gave me several days to move my stuff. They have multiple carts accessible to help and they are safe & secure. It was such a nice environment and the customer service is great!!

PS on W. 18th Avenue in Broomfield, CO provided a service of dependable value as an "extra closet"…read morewhen there wasn't one at home. Well managed, knowledgeable, clean, and convenient. Would definitely recommend the experience and would return for future storage needs. PRH

BE WARNED: If you don't leave by 9pm YOU WILL BE LOCKED IN…read moreWITH NO WAY TO GET OUT! I'm currently having to sit in my car now until they reopen at 6am. But seriously, what place doesn't let you use your code to LEAVE?! There's literally no help line to call, all I can do is wait... such BS

The crew (2606) made quick work of unloading our pod! Professional, fast and efficient! They were a…read morepleasure to work with would recommend. If we need movers again we will definitely be calling them!!

If I could give this company a zero-star rating, I would…read more When I booked my move, I repeatedly informed the company that I owned a heavy antique upright piano. I confirmed this multiple times over the weeks leading up to the move and was assured that their team had the expertise to move it safely without causing damage. On moving day, for some reason, they had to go back and get a different truck and they initially sent four movers (I had increased the crew size from three to four specifically because of the piano). Despite this, they ultimately had to bring in a fifth mover because the team was unable to handle the piano themselves. The results were disastrous. The crew damaged walls down to the studs, broke multiple balusters, damaged the handrail and baseboards, broke several pieces of furniture, and shattered a large ceramic pot that had been intentionally moved out of their path. There were only 41 items to move, and the old and new homes were approximately three miles apart, yet the move required two trips and took 11.5 hours. I was told much of the time was spent wrapping and protecting items. However, the quality of that work did not reflect the time charged. For example, my massage chair arrived with minimal protection and sustained multiple areas of damage. Nothing was crated. As it became clear that the crew was struggling, I attempted to contact their manager, David, for assistance. Every interaction was met with arrogance, defiance, and dismissiveness rather than any effort to resolve the situation. To make matters worse, the crew left at exactly 9:00 PM (at 4:30 PM when I needed to pay for them to deliver the furniture they knew it would take until 9:00??). They left the treadmill standing upright and facing the wrong direction, left the Peloton fully wrapped, did not remount the television, and left behind boxes, empty tape rolls, and other debris. After all of this, I was forced to file a damage claim. I was then told that my claim would simply be placed in a queue and that I would be contacted by an adjuster at some unspecified point in the future. An assessor was assigned and submitted a DocuSign to me for an amount that was just over $1000 when I sustained closer to $11,000 worth of damage. This Sunday will be 30 days since I submitted the claim. NOTE: I had to submit it twice. They supposedly didn't get it the first time even though I have read receipts. No follow-up to all the documentation I provided from both a furniture adjuster as well as the construction company that did all the work and finish the day prior to AMS movers coming into my home and doing all the damage to my personal property and the home itself. This was, without question, the worst moving experience I have ever had. I would not recommend this company to anyone, especially if you have valuable or difficult-to-move items.

We had a storage unit with Flatirons for the past 2 1/2 years for my mother-in-law's furniture…read moreafter she passed away. The initial fee was never raised in all the time we had the unit (10x10). The initial fee was not some low fee that was then jacked up which was our experience at another nearby storage facility that we had for my elderly parents. Additionally Flatirons has all indoor storage areas. Our unit was clean and climate-controlled and for a price LESS than what we paid at the outdoor unit we had for my parents. The woman working in the office was always helpful - and available for questions. Flatirons had dollies available for use which was extremely helpful. Highly recommend this place.

I needed to store all my belongings while my apartment was being renovated and I chose Flatirons…read moredue to its proximity and reasonable rates. The space was clean and easily accessible. In the midst of moving some of my items, I realized I would need a larger space and they were very accommodating in moving me to a larger unit without any difficulty. An issue with the automatic security doors not working at one time was resolved relatively quickly. Both Cathy and Ian were very easy to deal with and were very helpful with any questions and concerns I had. I would definitely use them again.

Very accommodating and friendly. They are priced right and dop not gouge you after one year of…read morestorage like most do such as PUBLIC STORAGE as they are crooks there. Public Storage raised my amount $100.00 every year, so I left. Public Storage like most, start you out with a fair price, then at the end of the year send you a letter stating the increase. Take your business to BMB Secure Mini Storage you will be happy even if you have to drive over an hour or so to get there; it's well worth the move

Friendly family owned business. Billing was simple. Facility was secure and easy to access…read more No hassles storage. Would absolutely use again.

After nearly a month of searching, this place with an unassuming name won hands down. And first…read moreand foremost because of its manager - Joyce. She's amazing: very attentive and accommodating. She puts very long hours to be on-site, and just last weekend she helped us to back up our huge trailer/camper under a pouring rain and even small hail. This level of customer service is very, very hard to come by this day and age. Thank you, Joyce!!!!

Michelle is so sweet and helpful! Thank you for making this process super easy and clear. Storage…read moreunit was very clean. (Dear Manager - if you see this Michelle deserves a raise.)

I could not be any happier with my experience here! The prices are extremely competitive, the…read morebuildings and units are squeaky clean, the location is very secure, and the customer service comes second to none. Michelle went above and beyond to make sure I was more than satisfied with my unit here and I want to give a special shout out to her for being so friendly, knowledgeable, and accommodating!

American Moving & Storage moved me from Boulder to Lakewood CO. There were a few things that didn't…read morego smoothly but it was no fault of the movers. I was able to leave them in my apartment & have them drop off the keys to management. Since the elevator couldn't be reserved @ my old apartment, it took longer. But when they came to my new apartment, it went very fast. Absolutely~I would recommend them!

I booked American Moving for a June 3 move from a house to a storage unit in Boulder. Friends had…read moreused them with good experience. Mine was not: the movers were good but they dropped and destroyed my mother's antique table during the move and said they had "run out" of paper pads that were on the invoice. Despite 6 weeks of continued efforts to address these concerns, I've been stonewalled. I do not recommend them under any circumstance.

Traveled and returned to new management in office when I went In to pay my rent. He didn't want to…read moreredo the bank deposit so I offered to come back in on Monday since they aren't open weekends and pay then if that made his day easier but only if I wouldn't get any late fees because I was right there on that fine line and he said that would be better..Monday comes, I pay online because the office closes at 5. Low and behold. 20 dollar fee. My thoughts it probably was a system generated thing so I just payed thinking he would take care of it. I pull up to my unit and there's a big red lock on it not put there by the system. I won't get into the problems it caused me not being able to access my things that night. Went in the next day and saw him and he was very non chalant and told me he couldn't refund me. So shame on me for risking my own money and energy trying to be helpful but it's clear this place has gone corporate. My rent also went up a ton since last month. And the new management are lurkers. Almost a stalker feel. Walking by the unit multiple times to look in and be nosey while your accessing it. Shame Barbara and the welcome, safe and trust dynamic that came with renting here and the previous owners is gone also. Time to move on. 20 bucks is 20 bucks. It's the lack of integrity and decency behind it that matters.

Don't expect the 5x10 ft storage locker to be actually that big. Actual measurements are: opening…read moreof locker is only 3 ft and 6 inches; inside width is 4 ft and 4 inches; length is 9.5 ft. Pros: Great customer service. Well maintained. Seemed secure.