Very accommodating and friendly. They are priced right and dop not gouge you after one year of…read morestorage like most do such as PUBLIC STORAGE as they are crooks there. Public Storage raised my amount $100.00 every year, so I left. Public Storage like most, start you out with a fair price, then at the end of the year send you a letter stating the increase. Take your business to BMB Secure Mini Storage you will be happy even if you have to drive over an hour or so to get there; it's well worth the move

Friendly family owned business. Billing was simple. Facility was secure and easy to access…read more No hassles storage. Would absolutely use again.

Staff is very friendly, but trying to get a refund due for a payment that was made for months…read morebeyond my service contract terminating has been utterly frustrating. ENDLESS back-and-forth, with mentions that a check is being sent (..it's not), always friendly but unfortunately they can't simply issue a refund on my card. I would avoid for these predatory billing issues that I'm experiencing. Yikes!

I got a small storage in Boulder, CO ....I sent them a check for 6 months , they confirmed receipt…read moreand 2 weeks later i get an automated email and text saying my account is past due ... WHF ?? Plus my rate i was told it can randomly go up FIVE TIMES ?from like $20 to $100 a month ...

Overall, I was very happy with this storage facility. It was clean and functional, and the admin…read moreprocess was straightforward. The initial discount on the first month also made it cost-effective. Nevertheless, I received a price raise of $30 for my 10* 10 box after 5 months. It came in the mail to my parents while I was overseas (I never received any communication by email). For this reason, I wouldn't use them again. That price increase in such a short amount of time is beyond inflation and felt misleading. I hope they reconsider this policy because otherwise, I was satisfied.

Storage is storage, right? Nope, not with Empire. With this company I felt incredibly well treated…read moreand very safe to store my most precious possessions. The owners are detailed, and kind, and the facility is new and beautifully clean and well maintained. They're really incredible people which makes all the difference.

I've always chosen Dillon Road Storage for all my U-Haul rental needs. They are usually not too…read morebusy and I'm in and out in about 10 minutes. The place is very clean and the staff is friendly.

Trigger warning! WARNING!!…read more I had an appointment to pick up my U-Haul trailer, for a three day rental. I was called 24 hours it in advance and asked to come one hour before closing. The business was not prepared to deal with the amount of customers that were present at the same time. When I showed up one hour before closing, all the parking spots were taken. So I pulled as close as I could to the east side of their small parking lot. I went in, I sat down and waited my turn. As Soon as the receptionist finished with her client, the male client left, and she started with her next client, female. Then he(the client whom just check out) returned, asking who drove the vehicle that I was in. I told him that as soon as I could that I would definitely move it for him, because there was no parking Spaces available. He started yelling at me, then someone else (female client) started yelling at me, then the people behind the counter stared yelling at me. Just to be clear I was the only person that was light skinned and blue eyed the entire building. I had to endure such a racial slurs says "white bitch"& "Privileged white bitch". I was told by the Male worker I was being Berate, for standing up for myself. I offered to move, which was denied. I offered to back completely out of the area, which was denied. Eventually the Male client who was screaming at me in the parking lot left. Before he left, he screamed at me. Calling me 'white' and other things. At this time I'm just stunned. I parked and went inside to ask the manager what the next step was. He told me that they refuse to do business with me. A female, being yelled at by a man and woman in the parking lot. I would like all the none Prejudice individuals of our community to understand that this is not a place That I would do business with. I'll pick up my U-Haul from anywhere else in the area except this place. So, what happens when, one person has no pre judgment, and the other does. ---- Update: Your response is just as I thought it would be. I'm still not interested in doing business with you.

Good service. Attentive, organized, reliable. Facility feels safe and maintained well.read more

We have been using BSS for many years. Denise is the best manager yet. Super professional !!! She…read morehas made it very easy for us to get in and out and rent extra space as needed. Also, is super smart and when we had billing questions was abe to get us invoices immediately. Denise, you are the best. Thank you again for all of your help and support. Mary & Tom SAG

We had a storage unit with Flatirons for the past 2 1/2 years for my mother-in-law's furniture…read moreafter she passed away. The initial fee was never raised in all the time we had the unit (10x10). The initial fee was not some low fee that was then jacked up which was our experience at another nearby storage facility that we had for my elderly parents. Additionally Flatirons has all indoor storage areas. Our unit was clean and climate-controlled and for a price LESS than what we paid at the outdoor unit we had for my parents. The woman working in the office was always helpful - and available for questions. Flatirons had dollies available for use which was extremely helpful. Highly recommend this place.

I needed to store all my belongings while my apartment was being renovated and I chose Flatirons…read moredue to its proximity and reasonable rates. The space was clean and easily accessible. In the midst of moving some of my items, I realized I would need a larger space and they were very accommodating in moving me to a larger unit without any difficulty. An issue with the automatic security doors not working at one time was resolved relatively quickly. Both Cathy and Ian were very easy to deal with and were very helpful with any questions and concerns I had. I would definitely use them again.

I talked to customer service on the phone two weeks ago. They were unwilling to fix the situation…read moreand clear not as apologetic as their Yelp and Google response suggests. I think they are really misleading.

Wonderful climate controlled units. Even when there was heavy smoke outside, the air in the unit…read morewas clean.

Elite is a first-rate storage facility, ESPECIALLY since Sondra and Marvin have assumed management…read more- they are seasoned pros in the storage/moving business, and have many years of experience in the field. They know how to run things properly, with astute attention to detail, legality, and due diligence - but they also bring understanding, heart and compassion to their business dealings. They relate to their customers as real people, with their own unique cares and concerns - and in context with the services they're providing, as clients who are often feeling stressed and under duress. HIGHLY RECOMMENDED.

I only needed a storage unit for a little while while I transition to a new location, but honestly…read moreI wish I needed one for longer just so I could keep being a customer. The storage facility is clean, well-lit, and you can tell that the owners go the extra mile to keep everything in excellent condition. They are also the sweetest, most thoughtful people you could possibly imagine. Excellent facility, stellar customer service, and good vibes all around. Highly recommend.