Super responsive, patient, and most importantly knowledgeable!…read more Also super affordable and accessible.

Fantastic from start to finish! Bike Werk's technician was SO responsive, knowledgeable, and…read moreexcited (yes, excited!) to help. His direct and honest approach - no upselling here - was a refreshing difference from the 4 bike shops I'd called or stopped by. My racing bike and my hybrid bike are like brand new!

I used Mobile Bicycle shop today Tony was so professional and patient. If you ever need anything…read moredone to your bike he is extremely informative and got everything done we needed. I would definitely recommend and will be calling him again.

They were wonderful!! Highly recommend. They even assisted me when I fell down. They were…read morepersistent in fixing my e-trike.

Popping in on a Sunday afternoon, this small, but mighty bicycle store is great. The moment I…read morewalked inside, staff greeted me and asked if they can help me. The one-room store is filled with bikes, gear, and more. They also help fix bikes too!

Received great service from these guys! They helped me repair a tire on my jogging strollerread more

Knowledgeable owner and staff. Quick turn around. Fair pricing. Clean shop. They change tires, pump…read moretires, build bikes, and have a small but perfect selection of bike-related items such as reflector vests, etc. Shout out to Mimi for keeping the shop open an extra 30 minutes so I could grab our bikes before the long weekend! Don't trek it to REI or go to another bike shop--this place is fantastic and there always seems to be street parking right out front!

This is a wonderful neighborhood store. I recently visited with my kid to get them their first bike…read more(hooray!) and it was a great experience. I didn't really have an idea of what kid bike makes sense or things to look for - I was looking for advice and I came to the right place. My kid loves the bike they got here and also enjoyed picking out a helmet and sparkly reflector vest as well. The owner and staff are friendly and helpful. Nice store atmosphere and a convenient location on Chevy Chase DC's main street. I highly recommend stopping by and checking it out!

Canceled my appointment because I didn't press the buttons in the right sequence. Scheduled bike…read moreassembly instead of "basic repair minimum" and rather than clarify, they just canceled my appointment. By the way, bike assembly is more expensive . My appointment was canceled because I paid too much?

Best in the city! He's completely mobile which is really great, he comes to me. Very knowledgeable…read more& always patient when I have questions. Definitely recommend!

Omar is who you want and need to fix your e-bike. So knowledgeable, dedicated and most importantly…read moresafety-conscious. He agreed to take on a repair for a used bike of mine knowing it could be difficult and time consuming. He didn't give up and took the extra time needed to ensure the bike functioned safe. Highly recommended

Omar is amazing and this is an amazing service. He was prompt and on time, set up his stuff right…read moreoutside my home and got to work. He was able to fix my brakes, my chain, oil and lubed the bike and even cleaned it up a bit. The value is unmatched and I didn't have to leave my bike at some expensive bike shop for days on end waiting for them to do some quick simple fixes. Omar is now my bike guy for sure.

You can look at my account and see that I don't often feel compelled to review businesses. Then,…read moreI'd like to say that I have 40 years of experience dealing with bike shops. For the past 10 or so years, I've had 10 or more bikes. (I restore 50-year-old and older bikes.) Today, I had some hydraulic disc brake issues and a wheel bearings issue. I walked into Silver Cycles. They checked-in my bike in a couple minutes. They gave me an estimate that was very affordable and a short timeline for completion. They promptly left a message that the bike was finished. On pick-up, I experienced the same impressive professionality and time efficiency. The price was great. The work was well-done. In summary, that was a perfect transaction. I highly recommend.

My shifting was a little janky so I took it in for a tuneup. The tech told me I just needed my…read morechain lubed and everything else looked great. He put air in my tires and sent me on my way, no charge.

MOST helpful! needed a box or boxes for shipping a bike and they provided three at no cost.read more

When I broke my Gates Carbon Belt Drive on my Priority Current, I couldn't find someone to help me…read moreinstall a new one on my ebike. I ended up learning how to remove my rear wheel and install a new belt. However I had trouble reattaching the cable onto the internal gear. When Kevin started Terrapin Bicycles, he helped me a great deal with my Priority Current and getting a new motor for it. Years later, I remember his generosity. I called up the shop and nearing closing time, Brie, the bike mechanic said to come in and he'll help out. In 15 minutes, he'll got my bike in top shape. It's so important to find "your guy". Terrapin Bicycles is incredible in their service, knowledge, and relationship with the community. Thank the bike gods for them.

No Customer Service…read more Walked into this moderately sized space and received no greeting or offer of assistance. There were two people behind the counter. Neither was on a call when I walked in. I was fully prepared to price and purchase a bike. Walked out after taking a couple laps with NO greeting. Bad business. Won't be back.

Amazing service I…read moredropped by Silver Cycles to have my bicycle tuned up for some summer riding. Everyone in the store was very super polite and willing to answer all of my questions. While the tune up was a bit more than what I have paid in the past, the price was inline with other bike shops in the area. I was very impressed that the quote for the tune up was pretty close to the actual price when I picked up the bike. Also, I was shocked (in a good way) with the turnaround for the tune up. I dropped off my bike around closing time, and it was ready early afternoon the next day. Since my bike is on the older side, I was expecting to hear that I would need to purchase 80 million parts, but that was not the case. I was told that it would be good to purchase X, Y, and Z, but these were not 'life or death' items. I definitely plan to return in the near future . . . more than likely to purchase a bike rack for my car.

I made an appointment for 2:00pm the technician never showed up and didn't even bother to call or…read moreemail me. Do not use this horrible service!

This was my first experience using Velofix and I am so happy to recommend them. My bike shop closed…read moreat the end of 2019. There are other shops, but with COVID-19 getting an appointment to build up my new steed would have been challenging. So, after getting a recommendation from Phil Gaimon (Worst Retirement Ever), I thought I would give it a try. Merlyn Townley was my mechanic, and he is a licensed Cat. 1. He was easy to work with and pro all the way. My build was more challenging, but he was up to it. I highly recommend Velofix and Merlyn Townley.