Great shop. Super helpful and kind, set us up with great bikes for a multiday tour on the C&O…read moretowpath.

A rather disappointing update. I recently took my bike to…read morerepair gears that were locked and not shifting. They had to install a new shift cable. When I went to pickup my bike, it was obvious the gear shifting required adjustment. Also there were many finger prints of greasy hands. When I asked them to adjust the gear shifting & clean the frame, they partially adjusted the shifting issue. And told me that they will not clean the finger print marks. I had to finish both tasks myself. I hope they teach their mechanics better customer service.

They did a great job and my bike and gave great customer service. Only thing is it took a little…read morelonger they how long they said it will take. But overall I will really recommend them.

I had a very disappointing experience with this shop. When I dropped off my scooter, I was told it…read morewould be ready in about two days. Instead, I waited 15 days with little to no communication or updates. I eventually had to go pick it up because nothing had been done. I also asked if I could buy a replacement tire to fix it myself, and I was told one had already been ordered. When I called later to check on it, I was told there was no order in the system. They said they would look into it, but then the call was disconnected. The lack of communication and organization made this a very frustrating experience. I expected much better customer service and cannot recommend this business.

ordered aventon ebike online and had some issues connecting wires. brought it in and the person…read morehelping me quickly connected the wires properly and made a few other adjustments to make riding it more comfortable without me even asking. they have a large number of ebikes on hand to try out. a really good place

MOST helpful! needed a box or boxes for shipping a bike and they provided three at no cost.read more

Five stars and I mean every one. Todd at Pedego Electric Bikes in Alexandria knows exactly how to…read moreshow people a good time. Cherry blossoms, tulip fields, the Iwo Jima Memorial, the Washington Monument in the distance -- all from the seat of an e-bike that does half the work for you. One of us went down mid-ride, got back up laughing, and was ready to go again. No drama. Just good people having a great time. If you haven't done an e-bike tour through this area yet, Todd is your guy. ​​​​​​​​​​​​​​​​

My GF planned this bike trip for us from Old Town to Mt. Vernon. It's something we had talked about…read moresince the beginning of the year. I had been less than enthusiastic since our last tandem bike jaunt in DC left me ragged and looking forward to the end. We rented a tandem bike from a known rental in DC; the bike was rickety and took effort even on the completely flat route we were on. My GF found Pedego and opted for the tandem electric bike. This was a 180 degree experience from the other rental company jn DC. The owner was friendly, attentive, enthusiastic and really made us feel welcome. He knows his bikes gave us a quick run down that made us feel comfortable. The bikes are impeccabley maintained and he's thought of everything including helmets, storage pouch, bike lock, flat tire kit etc. He was even extremely well versed on the route to Mt. Vernon. Every pointer he gave us was spot on. We made it to Mt. Vernon and enjoyed food, history, and culture. The way back was fun since the bike did all the work, electric is the way to go for tandem bike long hauls. I plan on coming back to buy some accessories for my own fat tire e-bikes. This was a memorable experience that was easy and affordable.

Fast and good service. Dropped off and picked up for an electric scooter tube replacement which not…read moremany places in the area do. Would definitely come again.

Called& was told to bring bike in they would be at lunch till 2:30, then can look at it. Arrived…read morehere at 2:30 & door was locked. Waited 45 MINUTES!! Left after all that time wasted waiting for nothing! No consideration for wasting someone's time, will go somewhere else that is actually open during their business hours!!

Expert work and quick turnaround from Max and Marshall. I had a cassette failure on Thursday and…read morecalled Max that afternoon. He found the wheel I needed. On Saturday, I brought my bike in and it was ready 2 hours later. He (or Marshall) also adjusted the shifting and tuned the brakes at no charge! The bike shifts and brakes better now than it has in years! My adjustments were never quite right :-(

This is by far the best bike shop in the DMV area! You'll get top-notch service, honesty,…read moreintegrity, and they'll treat you like family! This shop specializes in refurbished and custom builds that you won't find anywhere and at a price you can afford. They'll even buy or trade-in your bikes. Who does that?! I recently purchased a custom built Salsa Vaya gravel bike that I'm in love with! Check out there website and stop by there shop, you'll quickly become a fan like me!!

Super responsive, patient, and most importantly knowledgeable!…read more Also super affordable and accessible.

Fantastic from start to finish! Bike Werk's technician was SO responsive, knowledgeable, and…read moreexcited (yes, excited!) to help. His direct and honest approach - no upselling here - was a refreshing difference from the 4 bike shops I'd called or stopped by. My racing bike and my hybrid bike are like brand new!

Friendly, knowledgeable and helpful/ took my EBike in for a repair, they were quick to get me an…read moreestimate, and quick to do the repair. I thought they were fair and had great communication

I just upgraded my Aventon Pace 500.3 to the new Pace 5 Rec ebike. While the new bike is an amazing…read moreupgrade, the real star of the show is the team at Strictly Ebikes! I initially planned to order directly from Aventon and assemble it at home, but decided I wanted to establish a relationship with a local bike shop. I couldn't have been luckier than finding Strictly Ebikes. The staff is knowledgeable, courteous, and never pushy. They notified me the moment my bike was built and ready for its 6-mile maiden voyage home. When two accessories had to be ordered separately from Aventon, the shop tracked them down, notified me when they arrived, and quickly installed them at no charge! I absolutely love this shop and highly recommend them.Option 2: Short & Punchy (Best for S

Great customer service and highly knowledgeable professionals! They were generous enough to offer…read moreme a test ride on a bike that was too expensive to simply trust over an online purchase.

From the owner: Electric Bicycle Specialists. Sales, Service, Repair. Regular Bicycle Service and Repairs. Ebike…read moreConversions. Ebike Display Experts.

Such a great spot for sports items! They have every sport including swim and lacrosse! We went for…read morea basketball. The owner Paul was so wrong and helpful. He helped us find the basketball we wanted and even offered make sure the air was good and filled it up a tiny bit more for us. The prices are good. Great value. The selection is wide so no matter what you're looking for we are sure you'll find it. A wide variety of products to choose from. Plus the owner is local and I'm all about supporting small businesses. Thanks Paul for a great product great service and great price!

Despite a small size, the store has a nice selection of a variety of sporting goods. I found what I…read morewas looking for in the store. It's the only general sports store in Bethesda now!