Its not easy to see from st and no real entrance dont come here waste of time. Needed to just get a simple tire replacement

Many thanks to Alan and Richard at Hybrid Pedals. I purchased an amazing E-motion NeoJumper electric mountain bike from them 4 years ago and have nothing but joyful experiences with this beautiful bike. I recently returned for a week's visit in DC and left my ebike there for a tune-up. Richard gave it a complete overhaul, replaced brake pads, tires and updated the monitor screen. I was on a specific travel schedule so they made my repairs a priority and gave excellent service. I'm also impressed by the personable connection both over the phone and in person, making me feel welcome and listening to my questions. I'm assured to get many more years of pleasure out of this gorgeous bike and it's been one of the best investments I've made. Living in the mountains, I am able to go to up another 2000' elevation with electric assist, and at my age that would be amazingly challenging without the electric bike. Alan had a huge selection of quality bikes in different price ranges (including rentals) and I'm sure will be able to find you a commute or road bike that will suit your needs. Join the wave of the future! I have a few friends in DC who have given up their cars! read more

Hybrid Pedals - Bikes Near Me - Arlington, Virginia

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This is a store dedicated to electric bicycles and the lifestyle it promotes. Alan, the owner, is very knowledgeable about all his bikes. He took the time to listen to my personal physical situation and reasons for wanting an ebike. Suggested 5-6 models and let me try them all out. When the ebikes didn't come manufacturer assembled to my physical needs, he did everything except change out the handle bars to see if we could get a good fit. I rented a bicycle overnight so I could trial it with my daily commute. This was a brand new bike with no strings attached other than I would buy it if it worked for me. The bike I rented turned into my bike after one day of my commute. The bike fit my physical requirements, was a smooth ride and reduced the time and sweat involved in my commute. Having ridden the bike multiple days and learning the charge life of the battery, I really am getting a workout. I thought I'd feel like I was cheating by having power assist, but this has changed the way I look at my commute. Dick, the mechanic, was very knowledgeable and tuned up my traditional bicycle while I was renting the ebike. The reason I couldn't give this review 5stars: Was slightly frustrated by how Alan directed most of his sales talk to my husband when I brought him around. We settled that with a quick "the decision is up to me". read more

My husband wanted to rent some bikes to explore the D.C. area and found Hybrid Pedals. We went and checked it out and I was super nervous because I had not ridden a bike in years! The first bike I tried was not for me, so they recommend the Interceptor. It was PERFECT! I can't remember what my husband's was called, but it was the awesome one with the big wheels and neon green trim. We had a BLAST riding the bike trails all over! We saw everything and it was so much fun! We rode our bikes to Arlington Cemetery for the wreath-laying ceremony on Memorial Day. If you're in town for this (or any event where there's a lot of traffic), rent a bike and you can ride past all the traffic and park at the bike racks in front of the visitors center. I would 100% recommend renting a bike from Hybrid Pedals. They are nice people that truly care about their customers! read more

Hybrid Pedals - Bikes Near Me - Arlington, Virginia

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Alan Levine works to take service to the highest level. You are treated like a returning customer on you first visit to the store. Alan and the staff at Hybrid Pedals are extremely knowledgeable about all types of eBikes. They have a very wide range of bikes to test ride in the shop. Since purchasing a Pedego Interceptor with Mag wheels, they have been an invaluable resource for any maintenance issues. I had no prior knowledge about Electric bikes. Alan talked to me about my needs, and since I am over 300lbs he directed me to the Interceptor with mag wheels as it could accommodate 400+ pounds. When going to the shop, Alan and David will let you try as many bikes as you would be interested in, for as long as you need to check them out. I test rode the interceptor several times before purchasing and Alan was very accommodating. He wanted to make sure I was comfortable with the purchase. He truly wants you to be happy with your purchase, and is very concerned about your safety. When I picked up my bike without a helmet he loaned me one of his helmets to ensure I was safe while riding home. What service!!! When you buy a bike from Alan, you become family. He will do his best to assist it answering all questions. He will even take the time to deliver you and your bike to your home. Its fun just stopping by to talk to them when commuting from work. You get great ideas about maintaining your new e-bike. Also, stopping by the shop you cannot help but get new ideas on how to improve the comfort of your bike and other accessories to add to your bike. read more

I have had my e-bike from Hybrid Pedals for 2 months now, and have been meaning to write a positive review -but I've been having way too much fun riding around on my AMAZING new bike. The staff at Hybrid Pedals was committed to giving me the best experience in buying an e-bike from the beginning. I came in prepared with my initial plan of what I wanted-but after learning more from them at the shop- they helped me make the best purchase decision and helped me save a whole lot more money than I thought was possible!! I am so pleased with my experience with these guys- I could go on and on. I love my commute now and I'm saving money so I couldn't be happier. If you are hesitating about going in to see if an e-bike is a good choice for you- don't. They are super knowledgeable and will help you with what you have to work with all without pressure to purchase! read more

Hybrid Pedals provided the worst service I have ever experienced. I brought my ebike into Hybrid Pedals' shop to repair a bent rim. I had already purchased the new rim, so I simply needed them to install it (my bike has a rear hub motor). It took Hybrid Pedals over a month to complete this repair, and a day after I got my bike back from them, my motor died. I brought the bike back in, and it took another month for them to diagnose the problem, which they claimed to have fixed. To add insult to injury, Hybrid Pedals literally never called to update me on my bike - the only way I got any information was to call them. And even at that, half the times I called I was told that the one guy who does repairs for them wasn't in that day - it was a different excuse every time. Ironically, after 2 days of getting my bike back the second time, my motor died again. I took it then to a reputable bike shop and they diagnosed a burned out motor and battery core, which thankfully was still under warranty. I ordered both from the manufacturer, and the bike shop had me back on the road in less than a week. I am not certain what happened at Hybrid Pedals that resulted in a burned out motor and battery core, but I suspect they just gave me a new rim with an old rear hub motor installed in it so they didn't have to figure out how to true and dish my new rim. I cannot say enough about how bad my experience with Hybrid Pedals was. I would never go back there, and warn anyone who needs a repair to find a reputable shop to service your bike. read more

I was a skeptic at first but now I am fully convinced that Hybrid Pedals is the best place to purchase an electric bike in the DC metro region. While they seem to carry some of the best brands, have a wide selection, and have deep knowledge of e-bikes, their shop didn't seem quite as polished and organized as other bike shops. But I really put Hybrid Pedals to the ultimate customer test and they passed with flying colors! The Emotion e-bike I purchased had a defective torque sensor or a related issue that was very hard to diagnose but caused the power to cut out, sometimes for a few split seconds at a time and sometimes longer. Some bike shops would have given me resistance since they couldn't easily reproduce the power issue when I brought the bike to their shop. Instead, Hybrid Pedals set me up with a great loaner e-bike (nearly the same as the one I purchased), while they kept trying to fix the bike. Over the course of a few months, they tried to fix the bike by inspecting and adjusting the cables, running electronc diagnostics, inspecting the battery and battery contacts, and then eventually got the manufacturer to replace the entire rear wheel (including the motor). When none of that worked, they gave me a brand new bike of the same make and model, deciding that I shouldn't be hassled any more. Along the way, they couldn't have been friendlier or more responsive. While they don't come across as polished or organized as other bike shops, they really delivered great customer service. I also learned that the owner is very committed to the cause of e-bikes. He sees it as more than just a way to make money. He's working with transportation planners to use e-bikes as a way to reduce traffic and air pollution and help people get more exercise. read more

I just purchased a red A2B Alva+ from Hybrid Pedals, so I can ride to work in a business suit without the usual sweat that comes from using my regular bike. I am extremely happy with the purchase and total purchase experience. Hybrid Pedals is a local company with personable and customer-oriented sales experience and without any pressure. Great prices without the arrogance that most other bike stores seem to have. This store is dedicated to electric bikes in a variety of price ranges, which is great. They know there stuff and fully service what they sell! Got to test ride a bunch of different bikes to find the one that would work best for me. Nice safe neighborhood for testing bikes, as well. Alan and John are the best! Defintely recommend Hybrid Pedals without hesitation to anyone looking to buy (or rent) an electric bike. read more

Alan and Charlie are great. Alan knew exactly what I was looking for and I purchased my electric bike with confidence. When my aftermarket fenders were not working right, true to his word, Alan refunded the cost as well. Best selection around. read more

I wish I could add a few stars, Alan Levine deserves them for his comfortable shop and his knowledge. I just bought our second electric bike from Hybrid Pedals. Alan has taught me so much about electric bikes since I started thinking about them after I turned 55. I have back problems but I find that exercise on my bike has not inflamed or hurt my three bulging discs. My husband and I are charging our bike now and we look forward to riding together. Thanks Alan for two great deals and for being a no pressure salesman! read more

I just purchased my Pedego Step-Thru City Commuter at Hybrid Pedals, and I was very pleased with the experience. Alan and his team were very helpful and informative. Alan asked questions to get to know what I was looking for in an electric bike and was happy to provide a great deal of information - indeed, you will get an education and not be pushed to buy the most expensive bikes in the store, but the one that is the best fit for your needs. He encouraged my husband and I to try out any we were interested in and also some others just for comparison sake. There was a large selection of bikes to choose from, and it is clear that they want happy customers. I highly recommend stopping in if you are interested in learning about, trying out, or even renting an electric bike. read more

We had a wonderful experience renting an electric tandem bike from Hybrid Pedals. Alan took the time to explain the different bike options and allowed us to try single electric bikes before commiting to the tandem bike. He also supplied us with an extra battery without us even asking or charging us. Further, he didn't mind when we stayed beyond our rental time because we got caught in a storm. Would definitely rent from Hybrid Pedals again. read more

Alan Levine, the owner of Hybrid Pedals, has gone above and beyond for my husband and myself. I bought a bike from Alan in 2014 - a Pedego City Commuter that has three modes of pedaling - completely on your own power, with pedal assist and with a throttle. This bike takes me anywhere, up any hill, no problem. I took the car free diet for a year while living in Arlington and was overjoyed at the distance my bike could cover and the capacity of my Bushwacker saddlebags. Two full grocery bags, again, no problem. When my charger died, Alan and his team at Pedego replaced it at no charge, even shipping it to my DPO in Rome. My husband saw how much I loved my bike and determined that he wanted one as well. Only issue, we had recently moved to Rome, Italy for his job. Again, no problem, not for Alan. They shipped the bike to Rome. We now ride our bikes all over the city together. Thank you Alan and Hybrid Pedals for taking such good care of us! read more

Hybrid Pedals is a well-informed, friendly outfit. Angel, in particular, helped me manage a potentially difficult situation with a manufacturer. They've earned my business; I will certainly look to them for maintenance and future e-bike needs. read more

I recently purchased an A2B Kuo+ from Alan of Hybrid Pedals. The bike is great and I am happy with the purchase. My decision to buy locally from Hybrid Pedals instead of through the internet was the right choice since I am getting great support. Alan has been very helpful during and after the purchase. He made sure the battery bracket is fine on my bike since there has been some failure on this model. read more

UPDATE (12/2016): Hybrid Pedals is truly amazing. They take care of their customers, have great prices, and excellent customer service. Everyone who works there is totally awesome! The owner, Alan, is a super nice guy who loves his products and loves getting the word out about ebikes. Their mechanic, Angel, is seriously one of the nicest guys in the world who is super meticulous, professional, and always takes care of whatever bizarre issue I bring in to him. Mary is also super nice and super helpful. They are all just really great folks - they stand by their products and their service speaks for themselves. Everytime I've been back since I have been treated so well and they always take care of me!! Can't recommend them any more highly!!! ---- ORIGINAL REVIEW: Great buying experience! If you want all the details then feel free to read on, but if you just want the quick take, here it is - get up off the couch and go over to Hybrid Pedals because this is the best I have ever been treated as a customer by any store in the entirety of my lifetime. Amazing prices, over the top customer service, super friendly and knowledgable staff!!! So here's the long version - The folks at Hybrid Pedals are totally awesome and their #1 priority is satisfied and happy customers. I (like you) read the reviews and thought "wow this place must be pretty great!!" and so I called them up to see what they could do for me. I was on a bit of a budget and explained to Alan what I was looking for and my price range and he offered me some crazy good deals on a few different bikes so that I could do a bit of research on them before coming in for some test rides. He then asked when I wanted to come by the shop because he wanted to be sure to be there personally :) When I showed up Alan and his staff showed me several options that they thought would be a good fit for me (which can be an issue as I'm 6'2") and told me about their specs and what they personally liked about each one and how they work and all of that stuff. I test drove them all and loved both the BH Neo 29er and the Currie Tech E3 Path+ that they were willing to sell to me for cheaper than I could find them anywhere online (seriously!). I decided on the 29er and drove it home! I was liking the bike and riding it around for a couple of days, and Alan even emailed me telling me to come back to the shop to pick up a free extra tire in case I ever got a flat - a business going out of their way to hook you up with free stuff days after they've sold you a product is the pinnacle of customer service!!!!! But after a few days I had some second thoughts about whether or not I had made the right choice of bike. I was going to be using this primarily for commuting and I wasn't sure if I totally loved the mountain bike feel of the 29er vs the more relaxed drive of the Path+ that I had tried. So I called Alan up and told him I was having a bit of buyers remorse and he told me to bring the 29er back in and he'll switch it out for the Path+ free of charge, no problem at all. WOW. Now don't get me wrong, Alan seemed like one of the nicest guys in the world but when I went into the shop I kind of expected him to be a little bit unhappy with my change of heart - no way! He was all smiles and reminded me that they do what they do because they want the happiest customers in the world. Well count me as happy and satisfied! Hybrid Pedals is an awesome place and you should not even think for 2 more seconds about going there to get yourself an electric bike - just do it! You will love being there and you will love being on an ebike! Seriously, why are you still reading this!? Go to Hybrid Pedals now!!! :) read more

Good service, nice guys, and cool bikes. They let me ride one of their pedal-assisted bikes while one of their guys replaced the tube in my tire, and I got to meet the owner. read more

I bought my first e bike earlier this month from Alan at Hybrid Pedals. I was hesitant to purchase another bike, as I bought one several years ago (not an e bike) but rarely used it. I bike riding to be too arduous for regular commuting, as I need to show up to work ready and dont have time to shower, change out of spandex etc. My primary transportation last year was a Vespa, but I wanted to test ride an e bike to see if I could save on gas, registration, insurance etc. I also wanted to see if the e bike could match the Vespa convenience and open me up to commuting on the trail system in DC rather than the hellish roads that DC rush hour traffic can have. The sale was smooth as the staff are genuine and helpful, much different than other bike shops in this area. Alan got me on a stylish Pedago Interceptor for less than I expected to spend. I did not expect how often people would ask about my bike, either because they like the style, or they wonder why I flew past them up a hill on a beach cruiser. Anyway, my commute times are down, the bike is awesome, and I find that I take it joyriding often, getting me out into the city more often and to neighborhoods and places I normally would not visit because driving there is problematic. I highly recommend an e bike, and Hybrid Pedals is a great shop with a large selection. It has all the benefits of a moped/scooter but is more versatile and less expensive. Very happy with my purchase. read more

Alan is perfect. Shop is perfect. Bike is not perfect. I was being unreasonable. I got stranded several times, some times it would turn on again if you push start button others times it would not. this problem started the first week but then it restarted every time you push and held the start button. After the problem got severe I researched online and even found a professional review that said if bike turns off just turn it back on no problem. When it stopped turning back on for hours it was a problem. When trying to get the bike to turn on and having it turn off several times I tried to remove the removable control panel. This is the last thing I tried on the last day before having to pay a 30 dollars cab trip back to the shop for the bike and myself. BH's manual and online promo videos suggest remove the the device and put it in the included velvet pouch, this as a safety feature. I was unable to remove it and had not tried before because Alan said it might weaken connections. On the way to shop in Virginia from DC it cut off at entrance to Key Bridge and would not restart. A this time as a last resort tried to remove the control panel by pushing down as I pushed button and tried to slide off as BH video showed. By pushing down I cracked the device's top panel which broke it completely. This pushing down on control panel and breaking that day on the way to shop was the last straw. Alan took it even with the broken screen and after a lot of effort it is running. If it wasn't for Alan I would have no bike.. read more

I didn't have a good experience at all. I took my bike in to get the tire fixed and the entire situation was weird and confusing. Although there were people sitting outside having a meeting, no one was in the front of the shop to greet me or help me. I saw a guy in the back working on a bike so after standing around waiting to get noticed I called back to him for help. He came out and I explained one of my tires was flat and needed to be fixed. He didn't reply, he just starting pushing my bike towards the back of the shop. I started to follow him but saw desks so I asked him if I was supposed to go back with him and he said no. So I just stood around which isn't a problem; but what was annoying was after quite some time he comes to the front all upset asking me if I tried to put air in the tire. I told him no because I assumed it was flat from me running over something. He then proceeds to ask me why didn't I try to fill it up first and I told him that I couldn't find my pump but again I assumed I ran over something and punctured it. By this time two of the people who were in the meeting outside came in and he told one of them that I told him I needed my tire fixed and all it needed was air and he had already gotten the inner tube, blah, blah. So the guy tells him to just charge me $25 because that's what he told me it would cost over the phone. (Which I still had no problem with since he was still fixing whatever the problem was.) The guy fixing my bike huffs back and when he finishes with my bike, brings it up front, and without a word, walks back to the back. How rude! The only thing that saved this entire situation was a very nice lady who processed my payment. The kicker to this, and the only reason I took time out of my very busy day to write this is, the following day when I take my bike out to ride to work, my tire was flat and I couldn't even ride it! After being berated for not filling my tires and paying $25 for air, the guy didn't even make sure the air was decent in the other tire.. Smh.. So, I'm not telling you not to go here, I'm simply saying I wouldn't go back here. read more

I knew I wanted to purchase electric bikes for my family, but I didn't want to try to buy them over the internet, because I felt like I needed a real person to help me select the bikes. I went to two of the large chain bike stores in NoVa, but they had limited selection and virtually no expertise on electric bikes. Hybrid Pedals is different. This place is packed to the rafters with all kinds of them, and Alan, the owner, is there as your concierge. After hearing what our needs were he patiently selected bike after bike for us to try, with no hard sell. They sell the bikes both new and on consignment, which means if you're lucky like we were, you might find a "gently used" bike that perfect for you. We bought 3 bikes in all and have ridden them so much that we already are headed back to the shop for repairs and tune-ups - they have a shop in the back just for that purpose. Really glad I found this place. read more

i bought an electric bike this weekend - david was amazing. i was very difficult with lots of ergonomic requests - no one in this industry would have had this kind of patience and actually change out parts "previous to a commitment to buy" i wass impressed with his honesty, craftsmanship and determination towards perfectionism. thank you david!!! read more