I've had great experiences every time I've visited. They were able to help my get some parts for my…read moreBrompton Electric C-line as well as provide service. A great local shop in Vienna and I will be going back.

I went there to have my Trek road bike serviced and was told it would be at least a month. They…read moretend to specialize in recumbent & other specialty bikes. So I cannot review the quality of their services but can say the representative was honest about their backlog & he recommended another shop that was not especially convenient to Vienna. Instead I went to the Trek bike shop (formerly Spokes) on Maple Avenue & they were Awesome! It took them a week to provide me a major service with new cables, inner tubes, chain & handlebar wrap for $388. My Trek Madone is riding like new! I give the Trek Bike Shop 5 Stars!

I used Mobile Bicycle shop today Tony was so professional and patient. If you ever need anything…read moredone to your bike he is extremely informative and got everything done we needed. I would definitely recommend and will be calling him again.

They were wonderful!! Highly recommend. They even assisted me when I fell down. They were…read morepersistent in fixing my e-trike.

I have a 20-year-old bike that I haven't ridden in a while. When I turned 40, I rode this bike 40…read moremiles to celebrate my number of years alive and continued that until I was 47. With my 56th birthday approaching, I wanted to bring that tradition back. However, my bike was not in good shape. The repair shop went above and beyond to clean my bike, replace broken parts, and restore it to its former glory. Yesterday, I rode 56 miles from Vienna to Purcellville and back. I truly appreciate the staff for helping me bring back this tradition and reminding me how much I love riding the trail! Thank you so much!

I bought a Trek mountain bike and a road bike here in November 2020 for my two teenage sons (16…read moreyrs, 14 yrs) when it was Spokes, Inc. This is an updated review after Trek acquired Spokes in early 2022 and changed the name to Trek permanently as of April 2022. The selection of bikes here is great (if you are looking for a Trek model of course). Back in 2020, the staff did not try to pressure me into buying a particular brand. I really appreciated that after visiting another bike store that was trying to do a hard sell. Also, I was grateful when Spokes Inc. called a neighboring store to find a mountain bike that my 16 year old liked. It was ready in a week or so. Fast forwarding to May 2022, I returned to do a Level 2 tune-up for each bike. It's a bit pricey at $189, but the service charge seemed reasonable given how much wear and tear my sons have put on both bikes (e.g., inner tube and tires needed replacement). One thing that I like about this store is that Trek seemed to retain most of the service employees in the back when it was called Spokes. That's a positive sign that Trek wants to retain loyal customers, and has a clear business model and strategy (i.e., post-pandemic demand for bikes will decrease, but demand for service work will increase). Bottom line - if you're looking for a new bike or need service work, be sure to take a look at the Trek Bicycle Store as one of your options.

Love this place! Super friendly and helpful every time. I brought my son's bike in and they fixed…read moreit quickly and made sure everything was in great shape. Really appreciate the level of care - highly recommend!

What a great shop right on the W&O trail. They saved me today! I was about 60 miles into my ride…read moreand the rain on the first 40 miles washed all my lube off my chain. My drivetrain was making so much noise and slowing me down. I had 15 miles still to go and saw the shop. I stopped in and they got me back to new in seconds. So friendly and professional. Make Conte your local bike shop!

M3 bike shop is one of the best Triathlon focused stores I have ever been to in this area for…read moreseveral reasons. First, you have staff, like Andrew, who are dedicated to the sport. Second, these staff want to see you succeed in your triathlons. Third, they offer the gear, training, and resources to help you find that success. They have a wide variety of brands and offer products you won't find in just any LBS (argon, kask, and tri specific items such as aerobar water bottle racks). Their mechanic knows what he's doing, which, from my experience, isn't always the case. I also had a video analysis of my swim during one of my visits to their shop. I was impressed with how quickly they identified issues with my stroke and the solutions they offered to fix these issues.

Great LBS for tri/road bikes. Great people. Had work done on my tri bike several times. Got…read moredaughter an awesome road bike. Andrew and his brother were very attentive and thorough throughout the process. During the service of my bike they were in constant communication as to the status of the repair. Absolutely recommended and will definitely be back.

Great service! Staff were able to order the part that I needed quickly and did a full service of my…read morebike. Whenever there was a additional issue, they would text me to ask permission to fix that part and let me know how much it would cost. Spring/Summer is their busy season but now that we're getting into fall, things are starting to slow down. Great work!

Amazing Bike shop! Fun vibe; and excellent customer service. Will definitely return for all bike…read morerepairs!

As noted by my fellow yelpers, the retail showroom has new & used bikes. It's located in a…read moredifferent location than the Service Center. Handy Bikes also carries a variety of bike brands such as Specialized, Giant, LIV, and Moots (titanium) Cycles. I haven't purchased a bike from them but I've used their Service Center multiple times. The mechanics are polite and competent. I also appreciate the text message updates. Each issue has been resolved to my satisfaction and I am grateful for the reasonable prices. Brick and mortar bike shops are going away. However, the community still needs safe spaces to gather. Support your local bike shops & enjoy the ride.

An absolutely amazing bike shop. The staff is incredibly knowledgeable, friendly, and efficient…read more I had been having a bunch of trouble with my Globe Haul ST that 2 different shops couldn't resolve--they would keep it for weeks at a time and temporarily fix my issues and sure enough they'd come right back. Handy Bikes took it and fixed it right away over a year ago and I haven't had a problem since. Since then, they've been my go to for all service issues and have been stellar. They're truly the best, so glad I found this shop and I won't go anywhere else!

Love this place! Staff are friendly and helpful. In the spring they serviced my hybrid that hadn't…read morebeen serviced in over 10 years. Price was really reasonable and they were very non-judgemental about my rusty dusty bike. It rode like new when they were done with it. Fast forward to the summer and I decided to add a road bike to my fleet. They let me test ride a variety of bikes in a variety of price ranges. The sales team were very educational and helped me understand the differences between the bikes. They were respectful of my budget and didn't pressure me to buy the most expensive bike. When my bike came in, they helped by putting all the accessories on for me. Convenient location right along the W&OD. Lots of parking, so stop in and say hi the next time you go for a ride. The folks at this shop are really great!

Very helpful getting new tubes and tires. Fast service. Pricing consistent with other shops in the…read morearea.

My wife and I had been intrigued by the idea of getting ourselves e-bikes. We had done some…read more'research', for many months, but quite frankly we had become overwhelmed by the number of manufacturers, features, specifications, etc. etc., and as a result, were unable to make a decision. Long story short my wife ran into Good Vibes Bikes in Rockville (https://www.goodvibesbikes.com/) so we decided to take a look. What a difference! We had the good fortune to be greeted by the manager JAIME MUNOZ whose knowledge of the business was truly impressive! We aren't young and described our needs and use cases, and even though the shop had a bewildering array (100+) different bikes, he immediately directed us to 3 different options which he believed suited our needs. He helped us 'test drive' all three, in their safe parking lot, and we were able to make a quick decision. It was a breath of fresh air! He helped us understand the features and operation of the bike, and patiently answered ALL our questions quickly and direcly... Our bikes will arrive in a few days and we have complete confidence in our decision. If you do take the time to visit their website there is a page (https://www.goodvibesbikes.com/why-buy-from-us) that describes the reasons why buying from them is a sound decision. At first, it seemed like a bit of self-promotion, but after visiting and making the purchase, it all makes sense. These bikes are complex beasts. The idea of two 100lb flat-packed cardboard boxes showing up at our house from some gigantic on-line seller, and spending, likely many hours, assembling them, was more than a little daunting. We consider ourselves reasonably technically and mechanically competent, but having them assembled and tested by professionals before taking them on the road definitely provides a lot of peace of mind... Just the safety considerations alone are worth the price of admission... The additional benefit is they also provide a lot of other services for maintaining and servicing the bikes, which is also a BIG DEAL. I cannot imagine the stress, endless frustrating telephone conversations, and the hassle of trying to fix, or worst case, disassemble and return one of these things to some faceless organization! Bottom line is our bikes will arrive in a few days, and we are very relaxed about our decision. They will assemble and test our bikes and JAIME will give us a call when they are ready for pickup. They will load them onto our bike rack, ready for the nearest trail!! Very impressed with JAIME MUNOZ, and the business model in general. I highly recommend them. If you are in the market for an e-bike, walk in and ask for JAIME, it will make your life a lot easier.

They did a seasonal tune up for an older bike. They exceeded expectations in terms of how soon our…read morebike would be ready. Great job and would highly recommend!