You can look at my account and see that I don't often feel compelled to review businesses. Then, I'd like to say that I have 40 years of experience dealing with bike shops. For the past 10 or so years, I've had 10 or more bikes. (I restore 50-year-old and older bikes.) Today, I had some hydraulic disc brake issues and a wheel bearings issue. I walked into Silver Cycles. They checked-in my bike in a couple minutes. They gave me an estimate that was very affordable and a short timeline for completion. They promptly left a message that the bike was finished. On pick-up, I experienced the same impressive professionality and time efficiency. The price was great. The work was well-done. In summary, that was a perfect transaction. I highly recommend. read more

My shifting was a little janky so I took it in for a tuneup. The tech told me I just needed my chain lubed and everything else looked great. He put air in my tires and sent me on my way, no charge. read more

Appreciate their pro service that is handled quickly. As a bike commuter, there is nothing worse than having a problem once you are downtown. These guys are cool with being my back up-repair shop & have salvaged my day on several occasions so i can get home safe & sound. read more

Worst bike maintenance I have ever received in 30 years of cycling. Paid $250 , they had the bike for 5 days, didn't fix the problem I brought it to them to fix, left me with 2 sticking wheels (brakes rubbing hard), and didn't fill the air in the tires..., made excuses about why bike was like this. Clearly nobody bothered to check the work. Everything about the experience was pretty much bad. I honestly am not sure what they did or did not do, but checking the work was not something anyone did.  The bike rode considerably worse after they gave it back. Was actually riding fine when i gave it to them, just squeaking under heavy pedaling.  Paid $100 to get the bike picked up and dropped off. Then $120 for the whole bike tune up and another $30 for a bottom bracket overhaul (they told me that's what it needed to fix squealing). They never called me to discuss what was going on with the bike. The process was not easy. I called 4 days later and they were like "oh we are working on your bike" When will it be ready? Maybe today, maybe tomorrow. Again nobody called me either day to say it's ready. I texted the person that had picked it up. She said "oh it's' ready"  The real issue is the bike was messed up when they gave it back to me. I brought it to them with a mechanical problem. They said "You need a new bottom bracket" so I said ok please fix it. They did not fix and then made excuses that it was something else. They had it for 5 days, could have test drove it and said "oh that didnt' work" I don't really believe they even did the work but will find out when I take it to another shop that does check their work. Part of the tune up is to adjust brakes, well they adjusted them very poorly. As soon as I started to ride the bike you could feel this drag. Again a simple test ride by a mechanic would have felt this. So severe that the front wheel will not make one revolution if you pick it up and spin it. Back wheel, exact same thing. Two brakes, two rubbing brake pads on 1 bike. I have never seen anything like this. I asked for a refund because I can't trust a shop that gave me back my bike like this and they did offer to fix it and "we take pride in our work" but they didnt offer to come get it that day and get it back to me that day. It was going to be another multi day situation. Many emails later they made more concessions and offering to fix at my convenience but not after making many other excuses about "things are working normally."  Not once did they say we didn't do the work right. They should have started with "we will come get the bike today and fix it." they didn't.  They also tried to make an excuse by saying "sometimes in transport things get jostled" basically saying all these problems are due to the bike being transported on a car bike rack for 15 minutes which did not make me trust them more. I have had that bike on my bike rack driving across the country for 20,000 miles, never had one brake rubbing problem and no squeaking when I pedal after. They made other excuses.  Frankly, I didn't trust them with my bike after the first experience and must have had 10 emails asking for a refund with no luck. Would highly recommend you stay away. read more

Professional, friendly, affordable, and very high quality service. I would strongly recommend them to any cyclist in DC.

Really happy with Silver Cycles. They fixed up my bike well and quickly (within 20 minutes). They also charged less than what Conte's up the block had quoted me. This will be my go-to place for now on! read more

After moving to DC, Silver Cycles has taken great care of me. They reassembled my bicycle after I brought it over from the west coast, and have made adjustments on the bike since. David and team make things easy, welcoming and affordable. Thanks guys! read more

Great service and honest in explaining the issue and solving it at a minimal cost. Will definitely come here again to fix my bike when needed. read more

Silver Cycles did excellent mechanical work for me at a very reasonable price. The owners and management were very easy to deal with and give excellent customer service. They are available for walk-in emergency service as well. The mechanic who worked on my bike was Henry. Very nice guy, and he did an excellent job installing new components for me and making all the fine-tuned necessary adjustments. I certainly plan to go back to Silver Cycles for any work I might need on my bike. They also have a variety of new bicycles and gear for sale. Five stars! read more

Silver Cycles is one of the best bicycle shops I've been to in DC they were respectful extremely knowledgeable very helpful & honest abt whats needed. I highly recommend this bike shop over the others in DC, the only other that could equal them when they were open was Bicycle space on 18th st Nw in Adams Morgan. Theres not many knowledgeable reliable, reasonable & respectful bike shops in DC. So Thank you Silver Cycles bike Shop Thank you for being the best of best of DC bike shops. read more

I completely agree with Robert H's review: "Silver Cycles did excellent mechanical work for me at a very reasonable price. The owners and management were very easy to deal with and give excellent customer service. " The mechanic did a great job tuning my recumbent bike. read more

Great service! I popped in to get a derailleur tweaked and they got me out in about 10 minutes. It's a no-nonsense shop.

The staff at Silver Cycles were nice and very knowledgeable! They replaced a front wheel on my bike and fixed a gear shifter that stopped working. It feels like riding a new bike. They communicated with me during the process as they diagnosed problems and started with cheaper solutions before moving to replacing parts. I was impressed with how much work I got done for the cost. They will be my first go-to for future repairs! read more

Friendly, reliable and great value on repairs. They took the time to diagnose any issues and gave you the report before any work. They even offer a cleaning service after repairs for an additional fee. read more

Have had nothing but amazing service at Silver Cycles on 14th St. Taken all of my family members' bikes here for tune-ups and replacement parts, and have been nothing but exceptionally pleased with their staff engagement, communication, prices, and timeliness. My go-to place in DC for all things bike. read more

My boyfriend was able to get his bike fixed here for half the prices other chain bike shops were offering! Such a gem of a bike shop.

I took my bike in for a tune up, and they called me back the next day to tell me that it really didn't need very much work--and refused to charge me the full price! After I picked it up, it was riding more smoothly than it's ever been after annual maintenance I've gotten from other shops. I'm so pleased to have found a shop that's both so honest, competent, and thorough. Will be my go-to shop from now on! read more

I brought my bike in this week after being hit by a car. The staff was great- friendly, efficient and knowledgeable. The service turn around was quick and thorough. I definitely recommend this shop. read more

Just like shop in Silver Spring, they are super helpful, honest and skilled. The mechanic did a quick fix to my tires so I could ride on my birthday. So professional and nice. I had an awesome ride. Will be back read more