1. Evergreen Auto Repair

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    Everett, WA

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    Evergreen Auto Repair

    4.0 (44 reviews)
    Open • 8:00 am - 5:30 pm

    Services - Evergreen Auto Repair

    Routine automotive maintenance

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    13 years ago

    I know NOTHING about cars and it has taken me years to find someone I trust. JB is the man! Excellent service and the prices seem fair.

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    10 years ago

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    Review Highlights - Evergreen Auto Repair

    “Ryan at the front desk is one of the most professional and honest person I have ever met at a repair shop.”

    Mentioned in 6 reviews

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    A1 Auto Service Center

    A1 Auto Service Center

    (77 reviews)

    A NUMBER 1!!! I had…read morea "Service Engine Soon" light on my 2009 BMW 328i and so I searched for an auto repair shop in the area (I'm from another state) and I found A1. I was expecting to pay a lot, but to my surprise, they just charged me for the cost of the gas cap which replaced the loose one that triggered the sensor and turned the light on. Thank you, A1!

    Back in 2015 I had an oil change performed at A1 Auto Service Center on my 2014 Mazda 6. Several…read moreweeks later my oil pressure light came on while driving and my engine sounds were alarming. I took the car to my dealership and they pointed out that the oil filter had likely failed as the oil had leaked out which caused heavy engine damage. I contacted A1 Auto Service Center and was told that since the oil filter was good when I drove away, that it was my problem to deal with. After a LOT of back and forth over weeks and months WIX, A1 Auto Service Center's oil filter supplier, eventually covered the damage to my car. However the approximate $5,000 in rental car charges that I incurred, due to not having a working vehicle for several months, was never recouped. After doing some research into the industry, it turns out shops like A1 Auto Service Center are required to have insurance to cover situations like this and they didn't have it. In the end A1 Auto Service Center put the responsibility on me to pursue their oil filter supplier while they refused to take any responsibility. A reputable shop would have provided a backup vehicle while they took point and got it sorted out. I understand companies being cautious about accepting liability but this should never come at the expense of the customer. I felt helpless as these two companies consistently pointed the finger at each other all while I'm incurring debt in order to secure transportation just so I don't lose my job and ability to provide for my family. The way the owner/manager conducted himself towards me was disgraceful, disrespectful, and showed a complete lack of care for my situation as his customer. Everyone I spoke to that was involved in this ordeal had similar things to say him and the way he does business. This is, by far, the worst experience in customer service that I have ever received. That is why I have come back 10 years later to drop this review.

    Evergreen Auto Repair - autorepair - Updated October 2026

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