Dropped off a DHL package a few weeks ago and had zero trouble. Very quick process. I was in and…read moreout within a minute. Literally! Nice and friendly staff :)

Peter Renfro is a knowledgeable and dedicated pack and ship store owner. Not one package has ever…read morebeen damaged or lost when shipped from his store and he assists me every time in the best choice for shipping my products.

This fedex was hard to find. However the man at the counter was very friendly and quick. Fedex is…read moreexpensive if you're the one paying for it.

Angel & Terrance provided the gold, diamond, and platinum standard of guest service. If I were…read moreAngel & Terrance's management, I would recognize Angel & Terrance with a pay raise, promotion, and extra vacation. I had a very important print job on an extremely tight deadline. Angel made it happen FAST! Angel & Terrance are lovely, warm, friendly, and professional. I cannot thank them enough for expediting our order on a Sunday!!! Many thanks Angel & Terrance!!!

Horrid customer service. Something is not right when I come into their business and have to be the…read moreone to greet them. And there's only one other person in the store not even being helped. Then the employee berates me for not having tapes my package properly. Lol. Don't come to work if you are crabby or tired. Or find another job where you don't need to face customers. Will be going to any number of other UPS stores from now on even though I live steps away from this one.

Friendly staff. They go the extra mile to be helpful…read more Efficient service Easy parking Reasonable prices

Excellent service by Yolanda today at UPS Carrboro NC Prompt…read morecurious service I always bring my shipping to this location

Matthew was kind, efficient, and helpful. It was a great experience with a great employee!read more

Jason and Pete were so great helping me package my large box of group donated knitted items. They…read morehelped me choose box size and could trim down excess space to save box size cost. Who knew? I truly appreciate the service at Packaging Express Woodcroft. Everyone there is always so patient and helpful! Many thanks!

Stopped by the post office today in RTP to mail a package on the first day of the deadline week to…read moremail xmas packages. It was completely mobbed so looked up the nearest packaging store and landed here. This place is jam packed with all kinds of things for sale, a wall of PO boxes, and behind the counter were mounds of packages to be picked up by UPS and the USPS. The lady who greeted me was super friendly and took care of me right away. What a relief compared to my visit to the post office! I don't know if there's an upcharge to send through this place, but I imagine so. Nonetheless, it was worth it not to have to stand in a huge line at the RTP PO! My package is on it's way to my friend with plenty of time to spare.

If I could give this company, Craters & Freighters, and its owner Kathryn Lennon, 10 STARS, I…read morewould. I just had an oversize painting shipped 600 miles away to a large organization and the staff there who unpacked said - they had NEVER EVER SEEN an artwork (and they have seen lots) PACKED SO WELL!!! I interviewed several places before I chose Craters & Freighters and although some were good, NO ONE took as much time and trouble as Kathryn did to make sure everything went PERFECTLY - and delivery was even AHEAD OF SCHEDULE, which is a real big deal, these days. They are my #1 choice for shipping!! Can't recommend them highly ENOUGH. MY SINCEREST "THANK YOU"!!!! TERI FRIEDMAN

SLOW. Terrible communication…read moreDamaged my shipment and did not take responsibility (even with insurance). More expensive than others. They were 3 days late picking up (they actually forgot about me). When they finally did pick it up and shipped it, they damaged it en-route and it took 2 days+ for every email to them to get a response back. It was a $900 mistake working with these guys. Never again.

Agents are normally friendly and helpful. My last visit, both agents were not happy to be at work…read more Not helpful, packages piled up everywhere, long line, they couldn't care less.

Easy and convenient to return or send packages. Always friendly at the counter…read more Parking lot dedicated to business in the shopping complex.