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    Budget Courier Service

    3.7 (3 reviews)
    Closed 8:00 am - 5:00 pm

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    DV Deliveries

    DV Deliveries

    (1 review)

    I purchased a new stove from Lowes Home Improvement in Clayton NC. I was told Lowes would bring the…read morestove to my home. I later found out it would be a third party delivery company to bring it out. One of the men walked up did not give his name and no company name was on the truck. He came into my kitchen and dragged out the old stove and parked it in front of the dishwasher. I asked him to take it out before bringing in the new one because my kitchen is not real large but he said no. He and his partner took the tape holding the bottom drawer and power cord off at the truck. When carrying the stove the bottom drawer opened up into my sideboard and damaged it. The men knew they had damaged it because one of them bent down to put the drawer back in place. When they go in the kitchen they slide the new stove off the side. I asked the man when they were going to put the anti tip brackt on and he said "we only do that in new homes" and "if we did we would have to drill up from the foundation" Lowes told me the man lied and was suppose to have installed the bracket. After they got the new stove in place and took the old one out I saw two cuts in my floor and saw the damage to my furniture. I had taken very good pictures of the floor, furniture, etc. before they got there and after. Lowes will do nothing to settle with me for the damage, they threw me to the 3rd party del co and they keep pointing the finger at others. Finally the owner of DV Deliveries Melton Hinton basically called me a liar, said the pictures show no damage. I told him the pictures clearly show before and after and that his employee had lied to me about the tip bracket which meant a second company would have to come out and install. By this point I had 6 different people in my home. I am at high risk, have autoimmuine diseases and was feeling sick from all the stress. My doctor told me no more people in the home period. I told Mr. Hinton I would accept $1200 for the total damage. I cant have anyone come to do an estimate due to doctors orders. I was planning on using the money and just do the repairs myself. Mr. Hinton basically called me a liar, was rude just like the men he sent out to deliver the stove and finally slammed the phone in my face saying I would not get a penny. They are jack legs, unprofessional and do not accept accountability. RUN DONT WALK if you hear they are delivering appliaces for your home.

    Budget Courier Service - couriers - Updated May 2026

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