Brandon arrived 90 minutes past scheduled time, having been called to an earlier emergency. He…read morevery successfully installed 2 television wall supports, installed a Ring Pro door bell/camera, and cleaned up extra unnecessary wires in our AV closet. He was very professional, knowledgeable, and I would definitely call him, if needed, in the future.

Excellent job installing my new Samsung Frame TVs and attic antenna! Honest, trustworthy, and…read moreprovided a very clean installation. Thank you!

These are the nicest people you could hope to meet, and they did correctly diagnose the problem…read morewith my CD drive. Unfortunately when they put the system back together, promising to return the next day with the proper parts, the system started overheating and smelled like it was burning. I took it to my regular computer repair person who said that the burning smell was from the electrical component of the CD burner which had been been plugged in incorrectly reversing the polarity. Unfortunately for this reason, despite the fact that I liked them quite a bit, I can't recommend them.

I have worked with Jeff and Virginia twice in the past six months regarding my son's Alienware/Dell…read morelaptop. Both times I have been very satisfied with the work and particularly the customer service which starts with Jeff coming to pick up the computer from me whereever I happen to be that day and ending with him returning the laptop to us fixed and with advice about how to prevent future issues. Note that the fact I had to engage them twice had nothing to do with their work the first time and all to do with my 13 year old son!

So I had the dreaded, anxiety producing, melt-down experience of the "Blue Screen" on my laptop…read morethis week. I wasn't sure where to go so I turned to the trusted Yelp community and thank goodness I did! I decided to go with The Computer Cellar for the win and was very pleased. While I was hoping for an easy fix, it wound up to be a bit more serious. BUT, Chloe and Gabriel are angels, they were so calm, genuine, and trustworthy that it made the process bearable (that and some wine! I'm not going to lie!). It was New Year's Eve and they didn't want me to have to wait until today to get my computer back so Gabriel saved the day and fixed the laptop before closing. The cost was reasonable and while I hope I don't have problems going forward, if I do, I am DEFINITLEY go back to them!!! I hope you guys had an awesome and well-deserved New Year!

Best computer shop in the Triangle. Honest and wont jerk around customers. I'm a repeat.read more

The technician was very helpful. The problem I brought him was a very tough one, and he stayed on…read moreit until he retrieved the information for me. I would recommend that anyone with computer problems take them to Josh.

My very recent "dumb user" action led me to Josh Hefner at Computer and Data Magic. A friend…read morereferred me, and I owe this friend a huge debt because my experience with this firm was great! Josh was both a good listener and a good "explainer" of the serious virus issues I had created for myself. He resolved all my laptop problems expeditiously and expertly and at a reasonable cost. I will absolutely be referring him to friends and family and will definitely call on him again if the need arises.

If he does not like your pc, he will refuse to work on it and try to sell you one he has…read more'refurbished.'

Tushar understood exactly what I needed for my laptop and had the work completed early…read moreThe price was right He made sure to run through it with me before I left Will definitely recommend

Updating previous post, as they did reach out and try to make it right. By that time I had already…read morepatched the wall though, so no problem. 5 out of 5. These guys are great, and would definitely use them again. Original: They are very thorough and direct. The communication was clear. The owner/tech was knowledgeable and quick. He tried to find the best route for the cable that needed to be run as well. 4 out of 5 because they had to come back, and when they ran the extra drop there was an additional cost for the additional tech which was not communicated in the quote. In addition, after cutting the drywall, they do not patch it so now I have to patch 2 holes, after paying for their services.

I'm a student a Duke. My computer is all that I have to stay in school and my tool that I use…read moreeveryday, all-day In my class room. One Evening late , like 8:30 PM My computer died and would not turn on. I knew who to call because Robert fixed my gaming desktop before. I called him at 9 PM, im glad he stays open late 7 days a week. He told me not to panic just bring it to him. To my surprise Robert had my computer up and running by noon time the next day. He said it was an easy fix, and didn't charge me a dime. (Free) that what I call honest and the highest level of customer service. I send all my friends and family to him.

Appreciated how fair, honest, timely & communicative Robert was. I felt no need to go shopping…read morearound on cost as Robert anchors his business on being fair. I was also grateful that he was then happy to jump on a three-way support call with the hardware provider to talk through needs. And the final reason I was a big fan of his work was that even after 20+ year in the industry, he still considers himself a student of the craft and is open to learning new things. Eg the support specialist gave a new code/hack to try out, and Robert was very open to trying it out and thankful of this new learning.

Left my sons phone over a week ago and went in to check what's going on for a screen repair they…read moredidn't do anything but bend my son's phone I have before and after pictures I take before I leave any device any where and they literally played with the phone didn't even bother calling me to pick up, I took the phone to another phone store near by when I told them about it they weren't shocked they said all there people come here to get their phones refixed by this new phone store I went to and they got the phone back in up and running within an hour !!!!!! stay away from this place pieces go missing and bent they don't take care of people's property and they don't even try to call with any details on the device

This review is for the Garner location. I will never do business with this company again and I will…read morenot recommend it. I have documented my experience below. I called on Sunday 4/14 at 2:30 pm to inquire about getting my phone repaired. I was told I could drop off the phone and pick it up Monday 4/15 for a 24 hour repair. The store associate confirmed he had the phone part so I dropped of my phone that afternoon at 3:30pm. Monday at 5:30 I stopped by to pick up my phone and the store associate said they were waiting on a part, and it wasn't ready but would be ready Tuesday early afternoon. I called Tuesday (before driving out there) at 11:00 am and was told the shipment still hadn't arrived but it would in the next hour and my phone would be ready to pick up that evening before close. I drove by that evening around 6:30 pm and I was told "im sorry ma'am but your phone isn't ready" - they had not started. The store associate said it would now be ready "Wednesday morning when we open". I asked for a specific time, and I was told 10 or 10:30. Wednesday morning 4/17 I called at 10:30am and asked for the status. I was told "in the next 30 to 1 hour". At 11:30 I drove to pick up my phone and the associate said "im sorry ma'am but your phone isn't ready. It will be another hour." At this point, I asked for my phone back and I told the man I would take it somewhere else. He said he couldn't do that because he already started the repair. I said, I don't care - give me the pieces and ill take it somewhere else. He said no. I told him I refused to pay, and he said then "you won't get your phone then". At this point I decided to wait in the store until he finished. I waited for about 50 minutes until my phone was done. I was offered no accommodation or discount. I will never ever do business with you again and I will never recommend it to anyone else.