A very good computer repair company. When trying to boot up one of our Intrex Computers custom…read morebuilt desktop home PCs, the Gigabyte motherboard firmware displayed a "Boot failure detected" message and wouldn't complete the boot. I took a cell phone photo of the screen and printed the image. I then took the printed image to the NerdsToGo store and showed the image to technician Jeffrey. Clearly Jeffrey was/is very knowledgeable about PCs. After viewing the image, Jeffrey indicated that this problem sometimes occurs because of brief on/off cycles in the power grid (which do occur in Cary). He suggested that, in response to the "failure detected" message I simply press the ENTER key on the keyboard to allow the boot to proceed to completion. When I returned home this did indeed work (after I replaced our wireless keyboard with a wired keyboard). Thanks to Jeffrey's suggestion, I was able to fix the PC without having to bring it to the NerdsToGo store. Jeffrey did not charge me for his suggestion. Thank you Jeffrey for your help. Much appreciated.

These guys went above and beyond. They put in new motherboard and 1300 power supply. Price was…read moreperfect and cheaper anywhere else. Very knowledgeable. Absolutely will use again. 5 stars. Love these guys.

Never thought I'd have so much data recovered from a locked mobile phone. It was a great and…read moresatisfying experience. I highly recommend using TenPlus

Had a Lenovo laptop under warranty, they took in my machine, made necessary fixes and returned to…read moreme good as new. I'll use TenPlus again, if needed

Bayne was great fixing my laptop. He is friendly & knowledgeable and replaced the fan in my laptop…read morequickly. I would definitely call him again for computer work.

Bayne is a great person to call when you have an issue with your computer. I have used him multiple…read moretimes and if I need help in the future, won't hesitate to schedule an appointment. This is the guy you want when you are frustrated and don't want to call a service line for 90 minutes to repeat your problem 978098679876 times to get transferred from person to person. Bayne will come to you, listen to you, and help you. A personal touch in a very automated world.

As promised, I'm here to update my review!…read more If I were able to rate this company 25 Stars, I would! Mr. Ben called me personally to make sure that he could do everything possible to fix my issue and they did with some bonuses included! I will most definitely recommend anyone that has issues with with their electronics to use this company! As I stated in my previous review, I had no issues with their professionalism nor customer service. The gentleman that work here were fantastic! And special shout out to Mr. Ben, the owner! Blessings to you! I'm going to leave my previous review below For context --------------- I'm only giving 3 stars because I am a Mac User. My general experience was good with this company... it's just that I found out after paying and bringing my new drive home (but not being able to seamlessly access my data), tthat they don't have a mac in office. My new drive was formatted to Windows (although I'd already formatted it for compatibility with my macbook). While i can read the data, I can not actually open my Adobe libraries or programs, nor can i partition the drive because of the way it was set up. I will update my review upon final resolution.

I'm a senior citizen and I was having some problems with my cell phone. It turned out to be…read moreoperator error. They showed me what I was doing wrong and were very nice about it. They even set up the phone to connect the car. Alex was great to work with.

I was told that my phone screen replacement would take 45 minutes to an hour. They had my phone…read morescreen replaced within 30 minutes and answered all my questions being honest that the phone wouldn't be as water resistant after the repair which is what I figured but they were honest about it. Staff was extremely friendly would definitely recommend this store to get your phone repaired.

Got my HDMI on my Xbox Series S fixed here, I paid over $100 just for my display to still stutter…read morein and out even with the replacement port. Basically, donated money for NO service

After going through three frustrating calls with two "geeks" companies and a guy who wanted to sell…read moreus a new computer before even hearing about the problem I had, I found My PC Angel. Mr. Lew Turner has many years of programming experience and many more in computer consulting, diagnostics and repair. He made a house call and found that my hard drive was failing, and that some of the info on it might be salvageable. During Mr. Turner's set-up process (second house call), the new computer I bought failed right out of the box. He patiently worked with me as I did an exchange, and then he did a third house call. This second computer worked properly. Mr. Turner was not only able to salvage all the info on the old hard drive - he quickly set up the new computer, transferred all the old info, re-installed MS Office, put all of my old icons back on the desktop, and gave me a good tutorial on using the new features on Windows and the new computer. Mr. Turner's fees were much more reasonable than the quotes from the other services I contacted. In addition, he is very friendly and personable, he works quickly and efficiently, and he gets it right the first time. In addition, he arrived exactly on time for the three scheduled appointments. I'm a retired management consultant - now in my 85th year - and I have not encountered a more professional or competent service person than Mr. Turner. He and his staff get my highest recommendation. Save yourself a lot of trouble and call him first. BVC - Chapel Hill, NC

A good experience. Had a laptop that was running hot and the fan was making a grinding noise…read more They came right out (within 30 min of calling on a Saturday) and picked up the computer. He opened it up, cleaned it out, and managed to get it to properly cool off without having to replace the fan. Returned it to the house a few days after pickup.

Tech Wizards is a great business to know - especially in a crisis. They saved me when my laptop was…read morehacked. We had the opportunity to work with Bryan, Brandon, and Zack. They are all great. They are our best tech friends! We are thankful for them.

We've used Tech Wizards (formerly PC Wizards) about 2-3 times over many years to transfer files and…read moresettings from an old PC to a new PC. They used to do housecalls but are only doing drop-off service during the pandemic. The staff is really friendly, and the prices are reasonable. During my latest experience, I dropped off both PCs before heading out of town and they called me to give me updates. We have not tried their online support but they offer that as well. Okay, to be honest, their website looks a little outdated but don't let that dissuade you. We'd recommend this local business.

These people shouldn't be allowed to charge for their work. They use to be a good place to go to,…read morenow, definitely NOT!!!! How do you fix someone's phone and NOT put their SIM card back in? How do you tell the person that got screwed over, paid 75 for a service, that they have to drive for an hour to pick up their SIM card that the EMPLOYEE CARELESSLY didn't put back into the phone, "oh my fault" AND GIVE THEM A RANDOM SIM CARD WHEN THEY COME TO THE STORE PREVENTING THEM FROM HAVING SERVICE. Now, having to pay additional money to drive to their service providers store to pay for another SIM card.. What can I say, if you wanna be screwed over, lose money, and get your phone back damaged, then by all means..... go to this place. If you want it done right, FIND ANOTHER STORE

Broke my iPhone 14 Pro Max's motherboard when fixing my backscreen. The screen itself was okay but…read morethey did not take their time with gluing it back together and it popped off completely after a week. I will say it was a cheap place to try to get it fixed but you definitely get what you paid for.