Yet another 5-star review for Jerry Cates. I've called him twice now trying to hire him to inspect a house, but instead he generously spent time on the phone to educate me (free of charge) which had the result that I didn't need anyone to come out. So, not only does he seem to be the most knowledgeable human on the planet regarding pest control - the evidence is that he is a man of great personal integrity. If I'm ever in need of pest control services going forward I will undoubtedly call Jerry first. read more

I called Jerry today about a suspected snake problem. When I phoned him, he educated me on the snake varieties found in this area. Jerry came out today (within the period of an hour of when I phoned). Jerry did an inspection of the area in the front of my yard. Jerry put my concerns at ease and let me know that I have a very large toad that resembles a snake. Jerry was personable and polite. *COVID procedures were followed when the inspection was conducted (social distancing and face masks worn on inspection). read more

Entomobiotics, Inc - Jerry's truck - Pest Control Near Me

This absolutely works! For well over a year I have used this company for one urban rental property and my house and property of two acres. Highly recommend! read more

Very helpful conversation with Jerry who offered simple solutions for my cockroach, fire ant and ant problems. Said he didn't need to come out and provided a path to solve the pest issues - no charge, even when I offered to compensate him for his time. This gentleman is well educated and helpful. I will be calling him for all future pest control. Our call left me saying - Texas neighborliness and kindness are alive and well! read more

Amazing customer service! The owner reached out to me seconds after I called and helped me and educated me tremendously with my ant problem. I am new to the area so I am not use to the type of bugs I am seeing! (Not just ants I asked about). He helped me with different products to use, got in-depth with different insects and I actually left the call feeling so much better and learned so much! I kept his contact information for future service if or when that time comes. He is such a nice, sweet man and so patient! Customer service goes a LONG way got me and he did just that! If you're seeking great care, knowledgeable of the issue(s) and humbleness, look no further! :) read more

I had the rat problem. After reaching several pest control companies, I decided to have Jerry to take care it. Jerry is very professional to analyze the environment situation to acquire the information he needed. After checking my yard, he easily figured out that the rats are overpopulated under the deck in my neighbor yard and some rat came in my house through the AC tube. At the same time, my home is close to the storm sewer, which could be the highway for rats. He left the video recorders in my 2 attics to capture how much activities the rats had, and I saw those rats in my attics when we pulled out the record. He put rat stations outside of my house, and those stations really worked. Also, Jerry is very knowledgeable on animals. As far as I know, he published articles on the journals. If you have pest issues, don't waste your time with other companies, just call Jerry, all your troubles will be solved. read more

Very knowledgeable and friendly service. Jerry helped us out with termites swarming our house. I seemed to have caught it early and Jerry had great advice on when to treat vs when not to treat. Initially a treatment wasn't required, but they started show signs of invading the house and Jerry was able to come fix the issue. You know this guy knows his stuff. He even has a blog about bug related problems: http://bugsinthenews.info/. I've always been concerned about getting bed bugs from travel and Jerry has an article how to prevent that. I would recommend him to my friends. read more

Please don't go to any other pest control company in Austin before you speak with Jerry. Seriously. You'll just be wasting your money and time. I went through four (yes, you read that correctly - FOUR) pest control companies over two months trying to figure out what the heck was going on in my apartment. None of them could tell me anything definitive. Only one of them bothered to do even a semi-thorough inspection, during which he found "nothing" but offered to treat my apartment anyway "if I wanted". At that point I was ready to try anything, so I agreed. One month and $350 later, I was still having exactly the same issues as before they treated. I was at my wit's end. I knew something was going on, but no one could tell me what it was or how I could put a stop to it. As I was preparing to bring in a fifth (!) company, I found Entomobiotics on Yelp. Jerry is a veritable saint. I called him and he asked me a series of very detailed questions (and put up with me bursting into tears on the phone as I explained my saga. I'm completely serious about my desperation at this point). He then came to my apartment and spent two hours collecting various specimens from around the place, putting each of them under his microscope, and showing me the resulting images while explaining what each one was in detail. It was a very gross - but very cool - entomology lesson. This man gave me back my sanity. He gave me all the information about what could be causing my problems based on what he found, and told me what my options were for solving them. Because of him, I can actually sleep soundly for the first time in two months. 100% seriously, do not bother with anyone else in this city - they're all amateurs compared to this man. Come to him and don't waste your time or money. read more

I checked out the website for these people and was seriously impressed. They really knew what they were about. We have the evil bed bugs. The parting gift of a neighbor who will be missed (if he's able get out of the line of fire). But I've no doubt they would do the job and do it well. I've no doubt whatsoever. You could see that if he Found a bug. But in order to eradicate them it was going to take the amount of work that it would've taken if we were moving. And we can't afford it right now. It would decimate our rainy day fund. But if we can budget that up, we'll call him back to take them out. In the meantime, we are keeping them at bay by making sure to clean the clothes often, and we had the foresight to buy a washer with a steam setting. Also I have a Shark steamer, that I've had for years, and I use it about 2wice a week on the couch and recliner. It'll have to work for the time being. read more

When I come across too many 5 star reviews for a business, I get suspicious about the business if a robot is hired to make up those stories. Then I talked to Jerry and understood why people are raving about Entomobiotics. I saw insects with wings in our bath room. I was worried if they are termites and what damage they could have done behind the walls. Jerry listened then explained patiently the differences between termites and ants. He directed me to take a picture and share. Luckily I found a dead one with wings in corner of bath tub. He looked at it and said they are ants. He explained right way of applying Ant poison around the house. I wasn't aware till then whatever I was doing was ineffective. He didn't charge me for his time. For all my future pest control needs, Entomobiotics is whom I will hire in heart beat. Jerry is quite knowledgeable and awesome to work with. read more

I'd just like to echo all of the reviews here. I have NEVER received service like this before...and I haven't yet paid Jerry or had him come to the house. I was getting mysterious bits all over my torso, but hadn't seen any evidence of actual bugs...so I called Jerry. Jerry listened and helped my sort through the mass hysteria internet searches can cause. He is incredibly intelligent, knowledgeable, and experienced. He sent me an article he had written, which - for all intents and purposes - could be a published medical journal entry. The microscopic (and not so microscopic) world of bugs, bites, and skin irritants is incredibly complex, and Jerry has explored as much of this vast universe as I could ask from an expert. I will be following up with Jerry again soon as I follow his protocol to help diagnose and find the cause of my bites. read more

Jerry was very professional and gave me great advice about the risk of bird mites to our home. He also advised us on how to prevent and treat an feared termite infestation. Highly recommended read more

After months of getting super itchy "bites," I was at my wit's end after having had my house checked for bed bugs, fleas and other pests without any sign of an infestation. After taking with Jerry for about 30 minutes on the phone, he said it sounded like I had a carpet beetle allergy. After looking up a picture of them, I had totally seen 2-3 harmless looking larvae in the drawer of an antique nightstand I had purchased a few months prior and thought nothing of it. He refused payment for his help and advised me to vacuum my whole place and wipe down the surfaces with microfiber cloths. After several weeks of doing this I am itch free. Jerry is awesome and I recommend his help! read more

I have to steal some praise from another post because it definitely describes our experiences with Jerry as well.... He was super informative, honest and direct. He took the time to thoroughly explain our options, steps we need to take in the future and the results. He also supplied us with information, prevention ideas and really educated us! He was even available to send pictures to and answer all questions after hours as well. He was also flexible on payment options. A true god send to us in a time of need! It's such a blessing to know there are good people out there willing to give their honest help and not rake you over the coals just because they COULD charge as much as a competitor! I would 100% recommend Jerry for all of your pest control needs! He was a straight shooter for sure! We really appreciated him and will call him for any of our future needs, no doubt! read more

Termites were discovered when our new front doors were being installed, so I searched on yelp and read the glowing reviews of EntomoBiotics. We were fortunate in that Mr. Jerry Cates was able to come over right away to assess the situation so we could determine a plan to eliminate the termites. We were impressed with his expertise and he and his assistant are very professional and super friendly. We highly recommend EntomoBiotics for your pest control needs! read more

JERRY IS THE TYPE OF BUSINESS PERSON WE NEED TO SUPPORT AND ENSURE THEY FLOURISH!!! THIS IS ONE OF THE BEST ADVANTAGES OF "YELPING", MAKING SURE THE GOOD, AND THE RIGHT PEOPLE GET THE BUSINESS!! I just called Jerry because as per another review I was getting eaten alive and could not see the "Attacker". No bugs, no mosquitos, no nothing. After I described to Jerry where the bites where on my body (all lower legs) he diagnosed the problem as Chiggers outside. I live in a wooded area with a lot of Oak Trees and much of the area is covered with Jasmine ground covering instead of grass. North Austin 78731 Luckily he was my first call as I was about to waste tons of time, effort, and money on solving this problem. I woke up this morning with 7-10 new bites. Jerry would not accept payment of any kind for solving my problem over the phone. I offered my credit card over the phone. He saved me a TON of aggravation. I was prepared to spend hundreds of dollars to get this fixed as I am scratching like a flea' bitten mutt. I can not thank him enough. Please use him. read more

First of all, if you're looking at this review, then you probably have bedbugs. And if you have bedbugs, DON'T BE ASHAMED. They are disgusting and pernicious, but they are astonishingly universal. You can get them in the very best hotels in the world. It doesn't reflect on anything if you have them. Granted, you may not want to tell your friends all about it, but if you do have them by ALL means, get over your embarrassment and CALL someone. And the first person you should call is Jerry! Let me tell you that Entomobiotics is the BEST. Holy COW. It's been about a year now... My ex goes all over the country doing sales, and I go on ONE lousy trip to Santa Fe, to a very nice hotel, for an academic conference, and what do I come home with? You guessed it. But I didn't know it for about six months. When my little kid, who was sleeping in my bed after a nightmare, woke me up saying Daddy, you have bugs in your bed. I said NO WAY. Sure enough.... Yikes. I just about lost it. I very sheepishly called my dear uncle, who has rental properties here in town, and asked for his help. He quietly came over with some stuff he bought at Callahans and we covered the entire place top to bottom. He assured me we were good and not to worry. The VERY next day. YIKES all over again. Somehow I found Jerry. I think he was recommended as the best by another pest control company that said they don't even touch bedbugs. Too nasty. I called him immediately. Sure enough, a few days later, this tall older guy in clean pressed white shirt, khakis and a cowboy hat shows up. It's Jerry. He goes in and takes over. Holy Cow did I have a problem. I had no idea what lived under those mattresses. I still shudder about the mess of crawling little black ... YICCCHHHH. Anyway, he wound up treating two rooms, mine and my daughters, for what I thought was a good price, but honestly, I'd have paid ANYTHING to get this mess cleaned up. He even asked me to not help because I have a history of asthma (from when I was a kid, not even lately) and said it would be better if I wasn't in the room because of that. He did everything and all I did was wait in my living room. About an hour later, he was done. I slept in the living room that night but the next night I went to my bed and lo and behold, nothing. No bugs. The next night? No bugs. The next night? No bugs. Gone. About two weeks later, I found one and called him. He came over and checked the place out and saw nothing, but still gave a supplemental treatment to both rooms for another very good price, if not for free, I don't even recall. Since then, nothing. N.O.T.H.I.N.G. I can't tell you what a nightmare that bug business was. I still have bad, ugly, not good dreams about it. But listen. TRUST JERRY on this. Callahan's as a store is among the best, but that stuff is just NO GOOD. In fairness too, the Callahan's guys warned me, saying that this stuff probably won't work, but it's the best they had. Honestly, these bugs are crazy bad and they get into every nook and cranny if given the opportunity. These little bastards are SURVIVORS. Like Mad Max survivors. And for Mad Max survivors, you NEED professional help, Trust a pro. Jerry is the best. He even calls once in awhile to check on how things are going. And guess what, when my uncle got a bedbug problem himself, I told him about Jerry. No Callahans this time. And no bugs anymore either. So upshot is, DON"T fret, don't be embarrassed, and DO NOT try to fix it yourself if you get bedbugs. Just call Jerry. Peace out y'all! read more

Jerry is amazing, I had the best experience with him. He's the reason my management company is finally fixing the exterior of my place. He is extremely knowledgable, thorough, friendly, and actually seems to truly care about his customers. He even took the time to follow up multiple times with me after the treatment was done just make sure I was comfortable and the management company was going to fix the larger issues, even though he had no real reason to. I didn't have bedbugs, but I had something that might be even worse: mites. They are very similar to bedbugs in the symptoms and annoyance. According to Jerry I had 4 species of rat and bird mites that also feed on humans. I woke up itchy and with bites on my body for a few days and had reached out to my management company to help me take of the problem. They were quick to think they were bedbugs without even inspecting the place and weren't very helpful. I did my research and realized they were probably mites and contacted Jerry so he could help me diagnose and identify them. He came within a day on short notice and was super helpful. It was even quite fun as he has this cool suitcase microscope with him to look at the specimens and I enjoyed helping collect the tiny little critters from the floor. I felt like I was in high school science class all over again. By the next day I had a full report from him identifying the bugs as mites, which helped immensely in my case with my management. Within a few days he was at my place spraying miticide and I haven't had any problems ever since. With that report and information, I was able to have them pay for everything and even remodel the exterior in order to address the problems with the structure of the building allowing for all sorts of rodents and birds to live in the foundation. Thanks so much for everything Jerry! read more

Entomobiotics, Inc - Jerry viewing microscopic rat mites at my place with his cool suitcase microscope - Pest Control Near Me

On a Saturday during SXSW, while on his way to another location, Jerry took the time to answer my call and add us to his busy schedule. BED BUGS are a touchy issue, because in the vacation rental business, that's like finding out your home has a contageous disease. You want to trust nothing but the best. JERRY IS THE BEST. He was very thorough and had a special flashlight as well as a microscope. ALL CLEAR. THANKS! read more

Jerry was very nice. We had a rattlesnake give us a good warning in our garage. Jerry asked us first if we got any pictures to spare us the expense of him coming out if it is just a rat snake. We didn't, but we were pretty sure as we got a good look at the snake, heard the rattle, and the snake made a pretty good show of its tail. We had SO much trouble getting anyone out before we called him. Animal control doesn't help. Other people want monthly contracts for a year and very high fees before they even look. We called one place and they never called back. The whole time the snake just lived in our garage as it had for who knows how long. Jerry came out and we found it hiding very well! RIGHT BY THE DOOR TO THE HOUSE where all our legs had been at some point! Anyway he caught it and helped us set some traps for mice since that is likely what brought the snake. He let us have a look at it and sent us some pictures of our snake too! All in all very satisfied. He came out when he was scheduled to and did what it seems like no one else was willing to... just catch the snake. I've lived around here a long time and am used to them being around (wear good boots when you hike) but I didn't want anyone to risk getting a bite as they are nasty and can leave you disfigured at best. So I figured I'd rather get a pro out to handle it. Worth every penny. It's a lot cheaper than the hospital would be! read more

Jerry with Entomobiotics, Inc. is amazing! He recently helped me with a "clean up" inspection relating to a raccoon living in our attic. His expert knowledge of raccoons, including their potential health risks from using our attic as a latrine, was very impressive and educational. I would highly recommend Jerry to anyone needing expert advice on how to handle wildlife problems. Estes S. read more

I am so appreciative of Entomobiotics! Late at night we found a small snake on our counter (the horror). We took pictures and relocated them outside. Just to be safe, I emailed in with the pictures asking if this was a sign of a bigger problem or if my dogs were in danger. I got a call not an hour later with comforting words and detailed information about the snake species (they eat earthworms, cool). The speed, knowledge and conservative nature of Jerry's response made me certain that if I ever have another issue I would be using them again. I highly recommend his services. read more

Had Jerry come to treat my condo for pests about a week and a half ago--and so far, there's no sign of their return. Going to keep a watchful eye out--but so far, so good. Jerry was a pleasure to work with and knows his stuff. He's considerate, polite, takes the time required to do a good job, and gives you a thorough, detailed report of the specific substances that he used in your home (I'm no chemistry major, but he explained that one of the big ones is a chemical that prevents the bugs from being able to reproduce). I'm a fan. read more

Jerry was extremely helpful. We were hanging out in the basement and heard a thump. We thought it was our picture frame that fell, but turns out it was a 3ft snake that fell through the chimney exhaust. We didn't know the snake type and ended up calling Jerry. He helped navigate us on identifying the snake and ensured us that it was only a rat snake. I highly recommend him for any service. He was in Dallas at the time we called, but he still spent time on the phone helping identify the snake and describe ways to remove it. He was super helpful and kind! Thanks Jerry! Update: Jerry's service is in Austin. read more

If you have termites then don't waste your time calling anyone else. Jerry is so knowledgeable, professional and very responsive. He came over right away and took care of it, reassured us and we haven't had any issues since. read more

THE WORLD NEEDS MORE JERRY's! Jerry is definitely someone I would HIGHLY recommend. He is a wealth of knowledge. He was very informative on how to combat this critter problem I have. He is extremely polite and professional. He is very knowledgeable of the wildlife and plant life of the local area. I cannot thank him enough for his insight and to the point plan for solution. He spoke to me and visited my home short notice. He walked me around my house to explain what he was seeing. I wish all businessmen were as honest and caring as he is. PLEASE support his business as we truly need to support local gems like Jerry. THANK YOU JERRY!!! read more

Jerry has won my trust forever. I had a bedbug scare (extremely itchy bites showing up all over my body every single night--after a recent NY trip). I called him on a SUNDAY and he answered the phone and came the same day to inspect. He didn't find any evidence of them but instead of blowing me off we walked around my entire house and talked about what it could be. He asked me where I store my pet food, he asked my about my stress level (which has been very high). He deduced that my problem is likely caused by mites from the rats in my walls (which I thought were mice). We will start by treating the house for the rats and go from there. I just want to say that his demeanor and level of knowledge gave me such a level of security right away that I know he will fix this problem! What a genuine and intelligent soul. read more

Entomobiotics sets the standard for caring professionalism, service and results. There is none better. He took time, did a thorough inspection and explained everything throroughly - What I did need and what I did not need. If you don't call Jerry, you're SOL. Chris K read more

Never before has any business ever saved me like Jerry did! I called him on a Sunday and he came to my house that day and worked all day & night to locate a bird nest inside a vent 35 feet high. This job required an expert in avian biology and a professional with all the proper tools and experience in bird extraction. He came into the situation willing to do the job properly even if it meant working on a 32 foot ladder in the dark until 11:00 pm on a Sunday. Jerry is highly intelligent, diligent, professional, and he can manage a crisis. He was a firefighter/first responder earlier in his career. I am so grateful to Jerry & cannot recommend him enough. read more

Jerry is the most knowledgeable guy I've ever met on the subject of all things to do with bugs and pests. (And quite a few other subjects as well! The man is a walking encyclopedia of information, and really kind and funny too.) He took the time to survey our home and investigate our issues so that he was sure not to give us a treatment we didn't need, only solutions that would be effective for our specific problem. He even looked at every single bug specimen we had found to determine the culprit. We were ready to spray our entire home for fleas after our son got Typhus but Jerry was able to confirm that we didn't have a flea issue in our home, rather a wildlife issue in our yard for which he had some practical solutions. He's comprehensive and super helpful and I can't recommend him enough. Also his "30 years in the making" organic bug spray is fantastic! You can spray it on everything from your body to your bed to your pets and more. read more

First, I would like to address the vulgar comment left on 12/3/18. I simply want to say... it's the only single star here, it didn't deter me from calling and hiring Jerry and anyone with any level of intelligence at all can clearly see that this person is not well. It bothers me greatly that Yelp hasn't removed the review. It's filled with unnecessary vulgarities. Now on to the good news... all of the 5 star reviews are absolutely correct. They're why I called and hired Jerry. He is awesome! We entered contract on a home and needed inspections quickly, within our option period (something new to us here in Texas). Jerry was fast to respond both by phone and text and was able to get us on his schedule quickly. He was prompt, professional, thorough and a delight to visit with through the process. Jerry is the real deal - he is an educated Entomologist and is quite savvy in other areas as well. You won't regret hiring him for your needs. Thanks Jerry! read more

I called EntomoBiotics after we discovered termite damage found in construction demo work which was performed due to a broken pipe during the February 2021 freeze. On a friend's referral who said Jerry Cates knew everything about pest control, I called him. When he arrived, he spent significant time reviewing and planning the required treatment and presented his plan to me. I could see that this is an individual who knows his profession, is not out for a buck and wants to handle the job in a manner that completely resolves the problem. It was very clear to me that Jerry not only brought an arsenal of tools but also many years of experience with him. Much of the work was performed in a manner that required more effort that I would have expected. When Jerry and his assistant left, I knew I wouldn't rely on any other person to handle my pest control needs. This experience was so different from our past experiences with other companies. You won't find Jerry on TV ads...his business thrives on repeat business and referrals. - Ken D. read more

Jerry saved me from spending $750 on an unnecessary bedbug treatment that another company tried to sell me. (I had carpet beetles, not bedbugs). And Jerry got nothing out of this -- he hadn't met me in person, he just looked at photos I sent him and made an expert (correct) evaluation remotely. You want an actual expert? This is the guy. read more

I'll be loyal to Jerry forever - I was so stressed out by my rat situation. Once he came in, I had so much more peace of mind. He knows what he doing and treats your house with care. He was also so nice to my dog. read more

Jerry is a person that knows his business. We called him due to a monster size bird nest in our attic. Jerry access the area and told us how to remove and cover the area were the birds had entered into the attic due to the builders poor construction of the ventilation windows. Thank you Jerry. If you have wildlife removal needed Jerry is your guy. Truly a man of his word. read more

Jerry is a savior! I was worried that I had bed bugs after seeing what appeared to be blood spots on my sheets, so I went out and purchased a mattress/pillowcase covers as well as interceptors for the bed frame. A few weeks later, I spotted two tiny bugs in the interceptors, and my worst fears had been realized. I took photos and videos, and contacted Jerry over the phone. After only 5 minutes he had called me back and told me that the bugs I caught in the interceptors were actually booklice/barklice, and not the dreaded bed bugs. In my relief, I didn't even offer to pay him for his service, but judging from the reviews here, he likely would not have taken any sort of compensation in any case. Jerry is a true gem, and I cannot express how grateful I am for his knowledge and selflessness! read more

My wife and I were so grossed out by finding blood on our bed sheets. We trapped one of those critters and we knew we had an issue. I searched Yelp and Jerry came to the rescue! He was quick, responsive, incredibly knowledgeable and VERY thorough! His friendliness just won us over! He took apart every piece of our bedroom furniture to be sure he got them all! What a wonderful experience for such a yucky topic. I am in sales and I appreciate good customer service. Jerry goes above and beyond to provide exceptional customer service and I would highly recommend him to everyone! Shoot, I would recommend him as someone who could be a great friend too! The world DOES need more Jerry's! read more

I haven't used Jerry and his company's service -- yet. That's because he was kind enough to talk me through some of the issues on the phone. Jerry is offering his service and knowledge to the world without thought of reward, though I will be delighted to pay him when I need him. He's that helpful. read more

I spoke with Jerry on the phone and he was extremely kind, honest and helpful. He was also very flexible with his schedule and was willing to work with me to find a convenient time for a consultation. I highly recommend this company. read more

I was in my garage at around 10:00pm on a Sunday. I heard something move under my work bench and I thought it was probably a mouse... Until I heard the warning rattle and saw the coiled up scales. This rattle snake was at least 3 ft long and clearly had been eating good. I called Jerry and he was at my house in 20 minutes. He had the snake contained in under 10 mins. Friendly, prompt, and efficient. He even gave me pointers on rodent control since that's what brings the snakes. 100% satisfied and I will definitely refer him to others. read more