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Castro Valley, CA

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EMPowered Cycles Electric Bikes

5.0 (42 reviews)
ModerateBikes

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Nuno M.

I had a chance to work with Matt on a Sunday. I purchased a Bafang BBSHD kit from him and it was installed on a 2014 Nukeproof Pulse DH MTB. The Bike came out awesome! I couldn't be happier. Matt answered all my questions (I had a million of them) and made sure I understood what was being done from start to finish. I am totally satisfied with my purchase and would highly recommend anyone thinking of doing an Ebike conversion give him a call. Thanks Matt!

E bike conversion
Bryan D.

Definitely recommend if you're interested in getting an e bike but have a nice mountain bike you dont wanna put down. Doesnt matter if your young, old, outta shape or in shape this takes things to the next level and gives you more freedom and options to go faster and further than ever before. Definitely recommend!

Donna K.

Back in September, I took my Fezzari dual-suspension bike to Matt for conversion. He was great to work with and installed a Bafang 1000w BBSHD mid-drive motor with gear sensor, an EMP full color display DPC-14, a Samsung 48v 13aH battery with charger, and a Lekkie 36T chain ring, all for about $1,500. Now I can ride this bike up any hill - highly recommend EMPowered Cycles.

David S.

I just worked with Matt at Empowered to turn my mountain bike into a 1000w ebike commuting machine. It was definitely the coolest experience of my year so far. He's a joy to work with, and runs a clean/honest operation. The bike performs like magic, and I just placed a follow-up order for a family commuter that can fit several kids on the back. If you're looking to convert just about any bike into an ebike, you'll be in GREAT shape working with Matt, either sourcing parts through him, or having him to the build.

Successful conversion, up to 30mph. using the smaller 54V battery, I'm able to easily make a 34 mile RT with power to spare using level 5/6

I read the reviews and decided to go to Matt for my conversion. Matt was great! he walked me through the differences in the batteries and spent time explaining how the kit should be installed since I was doing the install myself. I can say that if you are interested in a conversion, go see Matt

Clay S.

My old electric bike was stolen last year. Looking for a replacement I had a lot of questions about mid drives. I'm glad I found Matt as he has all the answers. His install price is so affordable I had him do the work instead of trying to figure it out on my own. That was 9 months ago, I'm still super stoked on my new electric bike. Very reliable, fast, efficient, and fuuun! The older hub motor bikes were heavy and slower, this mid drive is quick and a blast to ride. I ride it everywhere and on any terrain in all conditions, fun and practical.

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Trek Bicycle Castro Valley

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4.7(475 reviews)
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I came about a half hour before closing. The store was very clean and quiet. They had a variety of…read moredifferent Trek bicycles, as well as e-bikes. Chris was very patient and knowledgable. She was able to answer all of my questions and help me find the perfect bike within my price range.

I bought my mountain bike here because it was a screaming deal on year-end clearance. They are nice…read morepeople but my experience with their service department has been disappointing. On my first ride after I picked the bike up, the brake lines were full of air, enough so that my front brake was not really functional. When I brought it back to the shop, I also mentioned that the chain was skipping off the cogs under load in the higher gears. They took care of the brake problem, but I literally had to go back three times before they warrantied the cassette, which fixed the problem. They just kept adjusting the derailleur. I don't think they test rode it because they would call me and tell me it was fixed. I finally had them go out the back of the shop with me and ride along with me to show them how it skipped. The other issue was the bike started shutting off (it's an E bike) when I would hit rough sections on the trail. I had to take it back multiple times before they finally warrantied the battery and mounts. Each time I took it in they would call me and tell me it was fixed. I would go to start a ride and within a very short period the bike would shut down again. I get that this is a problem with the bike manufacturer and not the service department, but a quick search on Reddit revealed that this was a known problem and a warranty issue. It shouldn't have taken multiple visits and so much time with the bike in the shop to get it corrected. Most recently, I took it in to have the brake lines bled, and when I picked it up, one of the mechanics told me that the back brake was making noise. The service manager said that couldn't be anything they did they just bleed the brakes. However, when I got home, it sounded like a bagpipe every time I hit the brakes and it certainly didn't do that before I took it in. I think the brake pads got contaminated with brake fluid. Also, the retaining clips that keep the pin holding the brake pads from falling off were missing from both brake calipers. I called and spoke to the service manager. He told me that the clips aren't really necessary as long as you keep things tight. I asked if they had them in the shop and if I could come get them and he said he wasn't sure what part I was talking about and he would have to look at them. At that point, I just ordered a new brake pads and clips on Amazon and I'm done with this shop.

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Alameda Bicycle - White Industries Freewheels, Got that!

Alameda Bicycle

4.5(404 reviews)
10.2 mi
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We had such a wonderful experience at Alameda Bicycle! A huge thank you to Draco for going above…read moreand beyond to help us find the perfect bike. He was incredibly knowledgeable, patient, and genuinely cared about making sure we found the right fit. The kids' trade-in program was such a fantastic idea and made upgrading to a new bike so much easier. It's great to see a shop that encourages kids to grow with their bikes while also making cycling more accessible and sustainable for families. From the friendly service to the thoughtful programs, Alameda Bicycle truly sets the standard for what a local bike shop should be. We're so grateful for Draco's help and will definitely be coming back for our future bike needs. Highly recommend!

Very disappointing experience…read more I brought my bike in for a simple flat-tire repair and was told it would be ready within 24 hours. Near the end of the following day, I contacted the shop to see when I could pick it up, only to be told they didn't have the correct tube and that the repair could now take another 2-8 days. That's a pretty significant difference from the 24-hour turnaround I was quoted. If the shop didn't have the necessary tube in stock, I would have expected them to tell me that when I dropped the bike off--or at least contact me when they discovered the problem. I was really hoping to find a good local bike shop on the island where I could bring my bike for routine repairs and maintenance. Unfortunately, this experience has me looking elsewhere. A simple flat repair shouldn't turn into a week-long wait, especially when I was originally promised 24 hours.

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D&D Cycles - Sacks/Huret promo frame for ARIS?

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4.7(29 reviews)
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The paint was pretty beat up on my vintage Atala. Rick offered to restore the original, but I…read morewanted a new color on my old frame. We discussed colors, using Pantone colors as a reference. Inspired by vapor wave, we landed on a Sailor Moon palette of deep purple, magenta, and white (with a few gold accents). The pin stripe around the lugging is really clean. Excellent work! She's a beauty now. Rick talked me out of an additional blue color block and I think it turned out really great. He even polished the chrome fork and applied topcoat over the decals so they won't fade like the originals.

Rick is a one-guy operation. He started work at D & D (Dan and Dean) when he was 16 and has worked…read morethere ever since, and he's in his low 60s now. He painted most of Tom Ritchey's frames from the 70s and 80, and Gary Fishers, and thousands of other mid-to-high end frames. He knows his craft and does a great job. He's painted frames for me, at least fifty frames for my business (Rivendell), and his work is spectacular. I sympathize with the reviewer who had decal-obtaining problems, but decals don't come easy, especially custom ones, and Rick isn't going to scold his long-time sources for being late. Everybody in the loop has a story and a reason, and sometimes you have to dig deep and wait till your number is called. I've never known Rick to be rude, and I know him well enough, and have known him long enough (40+ years) to say that it's more likely that the customer misinterpreted Rick. I have never seen him talk meanly about anybody or any customer. I am not denying the one-starers their experience of feelings, I'm just saying what's been my experience. Also--one final thing: When we have a rush job, or something we really want fast, he tells us we have to wait our turn, too. He values his regular customers and doesn't give cuts to us, and that's a good quality, too.

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EMPowered Cycles Electric Bikes - bikes - Updated October 2026

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