Great experience. I have walked by many times (right by Peets) and today became a customer. This place is clean, professional, friendly, and efficient. The bike was ready same day and runs so much smoother. read more

I'm use to going to a repair shop, thinking I need a minor fix, and the mechanic telling me I need $500 in work. I'm always floored going to Stay True as I get the opposite experience. I had a wobbly pedal crank and expected to hear the mechanic give me a dire assessment. Instead, they said it was a simple bracket replacement. They did that repair, adjusted my shifters, and did some other tune-up work for well under $100. I wish Stay True worked on cars as well. read more

I had a great experience with Stay True repairing my road bike's disc brakes. Stay True got my repair done in about a day (fast), did a good job, and didn't upsell me. I thought the service pricing was very affordable. read more

Nick and his team have solved 2 separate issues with the rear brake on my e-bike in the past 6 months, both of which took some detective work, and at minimal cost, for which I'm grateful. That they agreed to even look at my bike, when other bike shops in Berkeley would not because it was not a bike brand that they sold, made me more grateful. Kudos to Stay True! Keep up the good work. read more

I just feel the need to say that Stay True CONTINUES to provide incredibly me with helpful and reasonable service and advice. So glad to have them. read more

Just wow! Went to Stay True Cycles for the first time to get some specialty tires installed. Benson went out of his way to make it happen! Friendly, helpful, smart, kind! If you're anywhere near Berkeley, this is the place to go for all things bicycle. They are just off Shattuck with lots of good food nearby. read more

Nick and the team are real professionals and know their stuff. They also contribute to the community (Nick coaches the Berkeley high MTB team). Great shop, excellent location in north berkeley. read more

Everything!! Ray showed up on time. He did a thorough job and suggested which parts should be replaced. He did all the work and at a very reasonable price. I would recommend stay true cycles, sales and service to anyone. read more

Stay True is a really great bike shop. Nick and the gang are all very skilled mechanics and also just genuinely nice people. I never feel like I am being upsold or hurried along. Every time I have stopped by for service or a part, they have been incredibly accommodating. Plus they are a local family owned business and donate a lot of their time outside of work with Berkeley high mtb team. I highly recommend going to see Stay True for any of your bike needs. I recently had some wheels built up and some fork work done and everything is working great. read more

I rarely review places, because I know how damaging a bad review can be, and one bad encounter should not harm a business. But the two star review on here has the same issue that I had with the bald guy with the beard, and that was two years ago so evidently nothing has changed. He has anger issues and was so threatening that it leaves me questioning the authenticity of the many 5 star reviews on here. Perhaps he knows a lot about bikes, but he thinks that makes up for his extreme aggression. I am not a large person, and am not belligerent nor confrontational. I walk in with my e-bike, hoping to get a flat tire replaced, and I am immediately told by the bald guy that he doesn't work on my type of bike, and he erroneously calls it a motorcycle. This is NOT the part I have an issue with - I fully understand if there are some bikes he doesn't want to work on, and I am perfectly fine with that. I ask him one time if he can at least help with the chain, and point out that there's an issue with the pedals, and I was perfectly ok leaving without incident if he said no. I can't stress enough that I was not making a fuss or trying to cause an issue or being demanding/entitled in any way. He immediately storms up to me, and yells "Are you arguing with me?!" I immediately leave, muttering a few choice words about the man. The whole interaction took place in the span of 30 seconds, and I don't understand how this type of service is lauded by these reviews. Even if the store was of extremely high quality, I'd expect there to be at least a few 4 or 3 star reviews, especially with this type of service and how little it took to set this guy off. I went to another store, Mike's Bikes on University Ave, and while they said they don't work on e-bikes, they were incredibly helpful in assisting me to find a store that does. It really was that simple. I can't speak to the quality of work, but I can speak to this employee's behavior: it's vitriolic and condescending. read more

A brake cable on my U-Step rollator, which other repair shops wouldn't touch, came loose repeatedly. Stay True diagnosed the problem and solved it by replacing the metal locknut with a nylon one --on the spot at no charge. Thanks! read more

Stay True has done a lot of mechanical work (repairs, big and small) for me and I really appreciate their service and quick turn-around. Sometimes same day, and almost always done by the next day. Great to have a resource like this in North Berkeley. The owners, Nick and Jonah are great guys who do quality work and are very knowledgeable about all things bike-related. When some shops make you schedule a service appointment 1 or 2 weeks out, Stay True comes to the rescue so you can get riding again ASAP. read more

These peeps are truer than a wheel from the factory! They take care of you. They've helped many a times on things above my YouTubeCertification pay grade lol, and even helped get my favorite forks! '23 Rockshox Lyrik Ultimate in Meadow Green when everyone was sold out! Very reasonable pricing for services! Worth every penny. read more

Stay True Cycles - '22 Ragley Big Al - Bike Repair/Maintenance Near Me - Berkeley, California

This is the shop to go to in Berkeley. They know their stuff and are very friendly and positive.

First time in a long time experienced great service and reasonable prices! Staff were super helpful.

Just discovered this local shop. Primo location right off spruce the launching pad for east bay road rides. Stopped by, no appointment, and Nick was available to adjust a cranky derailleur. The derailleur is no longer cranky and I will be back for bike maintenance in the future. Thank you Stay True! read more

My go to local bike shop when I am too lazy to do my own maintenance. The crew is always friendly and willing to lend a hand.

Nick and the crew are all about service. My daughter is attending Cal and needed a quick fix. Nick made the fix and it works great now. No charge but I know this shop charges fair prices from friends. If you're looking for dependable service and getting it done right, this is the place. read more

Came in with a busted rim and a bike that needed some real TLC, came out with a new rim, resealed tires, and very happy human. Big Kiddos to Nick and Jonah for all the service, help, and good vibes! read more

Needed a new derailleur hanger for my bike after bending mine to fix some shifting issues. Called a few shops, but Stay True were the only ones who 1) immediately knew what I was talking about 2) confirmed the exact part I needed 3) ordered it no questions asked. It was ordered Tuesday, and I was told to expect the parts Thursday. I was pleasantly surprised when I got a call on Wednesday telling me the parts were ready to pick up. Overall: super helpful and very friendly. Will definitely be going back! read more

Great service, so thoughtful and extremely helpful. The work was fantastic, well-priced, accomplished quickly and efficiently. Love this place! read more

Stay True is a rad shop - I brought in my road bike to swap some bars following a crash. The bars required internal cable routing which is a tome consuming job. The shop gave me a very fair quote and over delivered on finishing the job - meaning they got me back in the saddle in a shorter time frame than they quoted. I also had a great time chatting with them in the shop. Believe the owner is involved with the local high school cycling team which is just soooo incredible to see a LBS involved in the community. They're my new LBS and looking forward to going back. Thanks again! read more

Top class shop with professional staff: highest recommendation. I had been meaning to drop in since STC opened. I recently upgraded to a Fox 34, needed a new crown race installed and also wanted to rebuild my RockShox Pike to 140mm. I called to see if they were accepting walk-ins and Nick said to bring it all by. He was courteous, transparent about the process (before/after) and asked when I wanted to ride next. So I dropped everything off in the late morning and received a call at the end of the day, ready to shred. The STC crew is solid and I will be supporting their shop going forward! read more

Stay True Cycles - Bike Repair/Maintenance Near Me - Berkeley, California

guess i'm not cool enough for this place; i practically got 'shushed' out of the place. i went to check the place out to consider having them do some work on some classic projects (read: Labor; a shops highest profit margin). had to practically push my way past the bald-ish guy glowering around the front door, and observed that the other guy behind the counter seemed to be personable enough and the one doing most of the work interacting with the people that came in. Bald'ish guy seemed to have a hard time interacting with humans though it would appear he's familiar enough with bikes. fortunately, there are enough other shops around we don't have to go to a place where we have to work at dealing with someone anti-social. read more

There are probably around 10 bike shops in the East Bay closer by to me, but Stay True Cycles will be my go-to whenever I need work done on any of my bikes as long as I live here. In the past, my experiences at other bike shops have not been great: I haven't trusted that they knew what they were doing. Or, they have seemed like they were just fear-mongering, telling me that things were wrong with my bike that weren't really wrong in an attempt to upsell me. Additionally, even when I've needed some fairly minor work done, I have had to schedule an appointment a couple weeks out. I have now come to Stay True Cycles several times for some minor adjustments and to have a new derailleur installed. My bikes and I are very happy. My experience with Jonah and Stay True Cycles has been the exact opposite of past bike shop experiences: they are always honest, reasonably priced, don't try to upsell me, clearly know what they are doing, and get the job done extraordinarily quickly. And it's a fun and friendly vibe in the shop. Oh, and Stay True Cycles is in a great location -- just a couple blocks from Berkeley Bowl West, Third Culture Bakery, and Standard Fare. So it's easy to productively and/or deliciously kill time while your bike is being worked on. read more

Great shop. It's a shop you walk into and know that although they appreciate your input and opinion if you could just tell them what the bike is not doing correctly they will fix it. Even better, their prices are reasonable and turnaround is pretty quick. read more

TLDR - Going to Stay True is a win for 1) your bike 2) your mental health, cause the mechanics won't make you feel stupid, and 3) the community. Since I started riding, I've experienced (what feels like) the repair experience at almost every shop, and especially the shops that specialize in mountain bikes. And I rarely felt "good" after dropping my bike off at a shop. Mechanics constantly made me feel bad about poor repairs I had tried to do myself, or about all the things I didn't know about my bike (even though I was trying hard to learn about it). it's not a great feeling to enjoy a sport as much as I enjoyed biking, but have such a hard time finding a place that I could trust for a good repair and good experience. Stay True has ABSOLUTELY BEEN THE SAVING GRACE OF BIKE SHOPS for me. Nick and Jonah are constantly teaching me new things about my bike, and always providing GREAT service. Oh, and somehow they also end up being super affordable. In addition to being great mechanics, this is truly a "community" shop. Just walk in there for five minutes and see the crew of characters walking in out from around the neighborhood, shooting the shit with the mechanics. In addition, this place also does ALOT to support the youth with opportunities. I rarely leave Yelp reviews, but this business deserves to be known about. read more

It is always a good sign when the website lists the prices of most common repairs in a place that's easy to find. I had a bent derailleur hanger, and the friendly staffs straightened it in 10 mins. Would definitely come back for other repairs in the future. read more

When nobody else could figure out why my bike was making a clicking noise with every pedal stroke, Stay True figured it out. When nobody else could find the di2 cable my bike needed, Stay True called in a favor and got one during a global supply shortage. When nobody else could do bike work in less than two weeks, Stay True got it done in a day. Amazing service and prices, and more importantly, they are actual problem solvers, not just mechanical labor. Whatever you need done with a bike, they can do it and do it really well. This place is the best. read more

These guys are truly hard working bike fans. They can work on your high end bike as well as keeping your beater tuned up and ready to go. Very honest dudes! read more

I should give these guys a one-star review, because when y'all find out how good they are they will be so busy they won't be able to maintain their super-quick turnaround time. Nick and Jonah do great work, are extra helpful, and go the extra mile. They are also community-minded: coaching high school mountain bikers, and giving a better discount for members of local bike clubs and Bike East Bay...once they even lent me a tool to take home over the weekend. TL;DR: I won't take my bikes anywhere else for repair work. read more

This place is located in a part of Berkeley with a good amount of parking, easy to find. I exchanged emails with Nick about my desire to buy a gravel bike and he promptly responded to all my emails. I went to the store and he patiently answered all my questions and was very knowledgeable. He seemed to know a lot more than I could digest because I just started looking at bikes. He was very patient and did not rush me at all. Their inventory, similar to other bike shops, is a bit low at the moment but I would not hesitate to bring my bike here for a repair anytime. read more

Great people, very knowledgeable and helpful! I also love the fact that, when I asked about a tuneup, they asked a few questions and then, based on my answers, talked me out of it! read more

I recently got a Cannondale Bad boy 2 and tried to do the bike build myself. When I finished the gears were jumping by themselves and there was a loud chirping noise coming from the brake pads. I went to Stay True Cycles as it was closest to my house and was a small business so I thought why not. The place is great, Nick knows a ton about bikes and they follow covid safety very well. He said it'll take $115 for a tune up and it'll be good to rock. Not only was he right and the bike is now smooth as butter but he also only charged me $75 since most of the bike was built and new. Really friendly people and great fast customer service. If you are looking for a bike shop to support, definitely check this one out. You won't be disappointed! read more

Great place, very friendly, very competent, great communication. Professional and Welcoming. Used their service but would buy a bike there too when I next need one. read more

These guys are the epitome of a hard working, honest and fair local bike shop. They are super helpful in both small and large repairs and they get things done quickly and don't overcharge like some other area bike shops do. They've helped me out a ton with small parts, brake bleeds, and giving recommendations for local riding conditions. They are friendly and a real asset to the community. I definitely recommend you check them out for all your cycling needs. read more

Once again, "true" to their word, hassle-free, affordable and timely. God-awful squeaking somewhere whenever I would climb on my Trek, so I just wheeled it up, 10am, they found the issue (back wheel bearings), gave me recommendations for replacing pedals and whole back wheel eventually, but fixed me up and I'm ready to ride, same day without attitude and reasonable cost, seven blocks away from my house. It does not get any better! read more

Found this shop as I was trying to track down a specific mountain bike. The bike I was looking for was out of stock from the manufacturer due to COVID, but Nick recommended some bikes that matched the geometry and specs I was looking for. I ended up test riding some of those bikes and purchased a great new hardtail from them. I really appreciate the time Nick spent with me to make sure I found what I was looking for. I'll be making the trip from Lafayette to this shop for all my future needs. read more

I'm glad to have this shop in the neighborhood. I've been using them for road bike repairs and maintenance. They are very helpful and friendly. Couldn't ask for more. read more

Jonah and his team are great at what they do. I have had my bike in a couple of times and they are always prompt and thorough with the service. These guys know what they're doing and are very professional. I highly recommend them! read more