I'm not sure why this place has so few stars. Every time I have gone, I have received excellent…read moreservice. The two ladies at the front desk today were very pleasant to every patient that came in. I would suggest moving the check-in kiosks to a place that is a bit more obvious to people coming in through the door so that these ladies can focus on their jobs instead of directing people to the kiosk every minute. They were both very accommodating to anyone who walked in and polite to a couple of patients who were frustrated when they didn't bring in their own paperwork (one woman wasn't even in the right blood lab, and they still directed her with kindness). If you can get an appointment, you're in and out lickety split. If you can't get an appointment, I do not suggest going at 6 AM because everyone who has to be fasting for their blood test is there and the wait for walk-ins can be a little long. Try 645 or 7 o'clock. Every time I've gone, I am pleasantly surprised by those who draw my blood. They are usually very quick and patient. I've gone to other places for my blood tests and I usually end up bruised - not here! i've never developed a bruise a day later, and it has never hurt. this is my go to place for blood tests. Even when they don't have available appointments, this is where I go! As for the waiting room, there's plenty of seating and you get to watch your name countdown on the waitlist screen.

Front desk has the worst attitude and should not be in customer service. They act like you're…read moreimposing by asking a simply question.

Came in today for my every couple month bloodwork! Didn't have an appt this time. I got…read morecalled in within 20 minutes! What a pleasant surprise. It's not always this fast. But today there weren't that many people in lobby so I timed it perfect. The lady doing my draw was very nice! I'm not an easy stick. But it got handled!

You have to do better LabCorp, the face of the front desk is the face of your company. The attitude…read moreat the front desk is the attitude of the company. We arrived at this location with given hours on the email print out for a drug screening. The said hours on Wednesday on the printout were 9 to 2 after searching for the building and the suite for about 10 minutes we walked to the door. The door stated that drug screenings ended at 11 when we went in to see if they would accept my school, aged daughter for a work drug screening we were turned away when I suggested to the man working the front that they should update their forms. He stated that the form was an old form, even though the email was printed out the day prior. I was met with attitude and was given a sheet with the new hours on it, and when I suggested again that it should be updated so people don't miss school. He said that it is updated on the door. We drove down there. I took my child out of school to be met with an attitude because I was stating they should update their information. I'm sure we are not the only ones that have wasted our time driving down there to be turned away, based on their forms, not being updated, I understand, and I even stated to the man that I understood it wasn't his fault but for him to get Caddy with me for saying they should update their information is unacceptable Having a print out pushed in my face after already being there was rude.

This place is a great alternative to the big laboratory facilities in the valley where you get…read morestuck waiting for a long period just for a scheduled blood draw. Found this place this morning and I had an appointment scheduled online within 45 minutes and I'm already heading back to work. Very clean facility, super friendly, and super convenient. My husband said they sent his lab results via email or you can obtain them via portal and we just have to forward them onto the ordering physician. Highly recommend!

Quick, easy compared to the impersonal, long wait at SonoraQuest! Hard to find on the strip…read moremall...directions would be helpful.

I took my 10-year-old in for his first blood draw this morning. We arrived around 7 a.m. without an…read moreappointment, so there was a bit of a wait--which was expected. Theresa called us back, and she was absolutely wonderful. She kept my son engaged the entire time and answered all of his questions in a way that made him feel comfortable and informed. He was pretty nervous going in, but she turned it into a really positive experience for him. I'm so grateful for her kindness and professionalism--she made what could have been a stressful situation so much easier for both of us.

Horrible care they have a kiosk and nobody is at the counter to answer questions when you can't…read morefind the appointment in there poor quality system. If you can find a person they say they'll check and just walk away. At least a third of the time the system doesn't show your appointment. Adding to the overall bad service they are rude and basically blame it on you. This is a company I wish you could give negative numbers to!

FIVE stars all the way cause they fit me in on a Friday evening 30 minutes before closing even…read morethough they were full and I'm sure in their line of work people aren't usually very kind! Appreciate Karla and Tyrone so very much!

I've been here the past year. Lots of turnover, but I'm not here too frequently but maybe 2-3x/yr…read more Appointments are scheduled online and usually easier to schedule on my laptop than on my phone. Not sure why. I have made it a point to make sure my doctors send the lab orders electronically a day or 2 before my scheduled appointment, if not, then I make sure to have physical copies of the orders. This one is on me. I have found the phlebotomists to all be professional and though I am typically somewhat a hard stick, none of the phlebotomists at this location has ever needed more than once to stick me. I think Sonora Quest hires the best phlebotomists in terms of drawing blood. My husband and I were here near the end of July for orders for our annual exams. It was easy for us. The guy was very business-like and though I would like a more personable person, it's not a big deal. He was professional, courteous, and knew what he was doing. He was able to get my husband and I done within my appointment time, so that freed up 15 minutes for other people and himself that morning. I would recommend this location and then afterwards, you can get some grocery shopping done as well.

Great Dr. and staff…read more Dr. Hatfield is direct, friendly (infectious smile) and clearly knows his business. I was especially impressed with the efficiency of the friendly staff. They have a lot of people working there. I'm a new patient, but can't think of a thing I'd change. Nice work all!

I have an adult son with Down syndrome. We loved Dr. Scott Hatfield and were sad to see him leave…read more This office was bought up by Village Medical. Today we saw the PA name Loren Eberhard and he was truly wonderful with my son. I had plenty of time to ask him questions and he gave me some great suggestions. I thought I would leave this office, but after meeting him and his dear staff, Yassmin and Maria, we're all in. Thank you, Loren. Sincerely, Gina Johnson

I would like for this establishment and their employees to get some kudos. They are very…read moreprofessional and courteous. Best of all they know exactly how to draw blood with no problems at all. I barely ever even feel the needle going in. I'm usually in and out within a few minutes. I will never go anywhere else unless my insurance doesn't allow it.

Surprised this company is doing well. It should be gone out of business! They handled my billing…read moreterribly wrong, their office submitted the claims with incorrect member ID, thus got rejected by the insurance company. I contacted Labcorp numerous times without resolve. It was very frustrating. Months later, they still insist not to resubmit the claims with the correct member ID. Do they really care about getting paid? Guess not.

Arrived Monday 6:55am got in line at the front door. They open at 7am checked in at the kiosk where…read moreit scans your ID and insurance card. I was out by 7:30am! That was a win for me! These offices are always busy with tons of people it's expected. The front office ladies did speak among themselves but that didn't bother me one bit. They were polite,working and busy. Give people some grace that have to work with the public it's not a fun job.

This Labcorp never answers their phone and test results seem to take a longer where others have a…read more24-48 hour turnaround time for basic labs.

I've been to worse Labcorps, i like my regular phlebotomist here she's very good and that's why i…read morestay with this one. The front desk is a different story, the regular lady is usually pretty rude and yesterday they had a younger girl with white and purple hair who was also rude. It's like they don't realize they're dealing with people who are getting bloodwork, no one wants to have to get bloodwork, best case scenario it's routine yearly stuff but I've often had to get bloodwork to continue getting different medications, to rule in or out things like cancer, etc all things that are already anxiety causing. No one needs to be treated poorly by a front desk person at a box place. This time though was extra special since they decorated for Easter...i don't mind bunnies, flowers, etc but I'm 0% religious and didn't really appreciate having it shoved in my face.

I'm a regular at Sonoran quest but since my company paid for my wellness exam that included…read morebloodwork, I went to Labcorp yesterday. The employees were less than moderately friendly and they were super busy too. One thing I liked is that it shows your initials on TV screen for all the walk-in's and appointments. I had an appointment but didn't seem to make a difference as they got me in 30 minutes after my scheduled appointment.

DO NOT COME HERE. Owner doesn't care about the workers not…read morehaving the correct training or understanding when it comes to filling out paperwork. I need a doctor or a medical professionals signature and the medical assistant falsified my document and signed it as if she was a doctor. Seriously do not come here.

Went here for an early gender test. They told me 2-4 business days for results. I called on day 3…read morewith concern I hadn't received confirmation they had my labs and were working on results. I called again today on day 4 twice and they finally call back and said they lost my blood in a snowstorm. Requiring a redraw and another 2-4 days. No option to expedite my re-draw. So I cancelled and got a refund. Would rather go to Reveal 3/D in Gilbert for early gender test while pregnant.