This medical group does not have a user friendly way of contact. Not very personable.read more

Dr Natasha and the whole One Medical staff are fantastic. I have had different doctors around the…read morevalley and this office just really goes above and beyond. Dr Natasha takes the time to answer questions and address concerns. She is kind and has a sense of humor. The lab is amazing. The phlebotomist does the most painless blood draws I've ever experienced and results come back quickly. Dr Natasha also explains lab results through the messaging app which is much faster and more pleasant than other offices that take a "no news is good news approach." Also, the app is great. I've used it a couple of times and it has saved me some visits to urgent care.

I would follow Ann Lacey wherever she practices, she is the best medical professional I trust. She…read moreis thorough, highly knowledgeable, and genuinely caring, which is exactly what anyone would want when it comes to their health. Her nurse assistant, Oscar, is equally outstanding, responsive, professional, and attentive. I have yet to encounter a single staff member who has not treated me with kindness, friendliness, and respect. Although I live in East Mesa, I willingly make the long drive because this level of care and treatment is truly exceptional and well worth it.

Unfortunately, I had a physical and after that, I fell through the cracks in their process. I…read morecalled after 2 weeks after hearing nothing back and then received a call back after 3 week. I was told that I had a severe heart value issue as well as very high a1c level and that I needed to see a cardiologist right away (they did offer to redo the tests). Fast forward - I sent my results to another Dr who immediately sent it on to a cardiologist who said the heart results were fine, just misread. I redid my blood tests elsewhere and my air level was normal. I did pay for my physical when I left the office the same day but somehow I received an invoice for something after 6 months. In summary, Dr. might be good - wasn't for me. Process isn't good. I obviously did not return.

JC in your lab deserves a raise! I came in today to have blood drawn. She was happy, chatty,…read moreengaged, focused, efficient and thorough. I don't think I was in her office over two minutes and I'm not exaggerating. Not only that - I never felt a thing! I had to ask if she had inserted the needle and by the time I asked she was finished! Thank you for hiring such great people! Thank you JC!

I used to be the biggest supporter of One Medical, always encouraging everyone I knew to try them…read moreout. After they were purchased by Amazon, things took a turn. To make a long story short, here is are bullet points of what occurred: 1) Reached out to OM to ensure they accepted the new insurance plan I was considering. I was told by TWO different employees that they accepted it. 2) I used this insurance to see my doctor several times over a health concern. 3) Received a bill stating I would need to pay all out of pocket because OM didn't accept my plan. 4) Reached out to various departments at OM asking about this. After several attempts and many delays in getting someone to respond, I was finally told to speak to the office manager. 5) Office manager informed me they would look into it and see what could be done. Few weeks went by, no response. Reached out various times and finally heard back from a new office manager who told me she would look into the issue. 6) Several more weeks went by and still nothing. Left messages and emails and after about 4 months of this, was told I would need to speak to my insurance since they couldn't help me. 7) Due to the amount of time between having received the initial bill and finally being told I need to figure it out myself, I asked for them to please not send the bill to collections since I am very aware that medical offices will quickly take this route. 8) Was informed that they had already sent me to collections and there was nothing they could do about it and didn't even try to make it right by offering to refund my membership or anything else. 9) Had to pay the full bill through a collection agency which has now affect my credit all due to their staff being incompetent.

Not really helpful and Dr was very fast to get the appointment over with. Only listened to a few of…read moremy symptoms then discharged me

The staff, nurses and Dr. Trenton Welsh are highly experienced, from the front office staff, to the…read morenurses, it is evident that this team cares about their patients. The type of care provided, is something you rarely see in medical offices today. This team cares about their patients and they take their jobs seriously, and with compassion.

They are not friendly and don't take new patients. Didn't…read moreeven offer recommendations.

Finding a Family Doctor can be difficult and I have been having a rough time doing so since my…read moreformer Doctor retired recently. The requirements I had were... 1. MD 2. Office with one or two doctors...I hate when there are a bunch of people in the waiting room( especially gross sick ones ugh!). 3. Friendly, staff that actually returns calls! 4. Doctor that doesn't make you feel rushed and listens to your issues! 5. Easy to access, not in a big building that is hard to park in. 6. Available appointments. Dr. Riley is all these things and more. I'm really happy with the ease and the great medical care. His nurses are good with needles as well. I had to get my blood taken and a few shots and she performed like a pro with confidence! So, if you are in need of a new Doctor I highly recommend Dr. Riley. I think they also take most insurances as well!

I spent a couple hours selecting a Primary Care Provider (PCP) that was covered under my insurance…read more I looked at the medical schools they attended and other information available on-line. I was shocked by how's many poor reviews existed either on the clinics billing practices or even the doctors themselves. Dr. Joseph Seelbaugh, MD was my first choice and fortunately he had an opening for an appointment fairly quickly. I prefer younger doctors who still have a passion for their chosen profession. Another plus was that he graduated from the local, well respected, University of Arizona Med School. He was everything I was looking for in a Primary Care Provider. He was friendly, knowledgeable, through, informative, and willing to patiently answer any of my questions. I also want to add that the other members of the clinic's staff were excellent. This was true from the helpful receptionist to the friendly nurse and even included the skilled phlebotomist that took a blood sample for routine tests.

Our doctors are changing locations. Banner Clinics. Dr Minh Hoang Le relocated 7701 N Aspera, in…read moreGlendale and Dr Seelbaugh relocated to 4200 N Camelback Rd. I really liked the old location it was so convenient, but when you have a doctor's you trust- you try to keep up with them. I really liked my doctor's, professional, good bedside manners, medical background met my expectations and they take time with you.

Great place to take care all of your needs. Staff is friendly. You can stay on top of your health…read moreneeds with blood work, prescriptions, maintenance etc.

Great experience. I went in for the 15 minute consultation and was impressed. Dr. Franklin was…read morereally friendly and down to earth. He provided a great overview of all of the different options for treatment. The clinic was clean and well put together. Highly recommend.

First visit and love this doctor! He has a professional and serious, but sincere, way of giving it…read moreto me straight. I SO respect that in a doctor and he nails it! Thank you Dr. Sullivan!

I was traveling in Alaska/Yukon and forgot to pack my insulin. In Juneau I went to the Costco…read morepharmacy and contacted Sullivan's seeking an emergency refill... left three messages with no response and no call back. Then my pharmacy at home in Scottsdale called him to refill a prescription...never answered them. Totally unprofessional and irresponsible. I'm getting a new doctor...

Dr. Smith and all of the staff at Mountain View Family Physicians are outstanding. I have been…read moreseeing Dr. Smith for 23 years and recommended her to countless friends. She is extremely knowledgeable, empathetic, compassionate and tough when she needs to be. She has a great sense of humor. Most importantly, she never rushes me out of there, and patiently answers all of my questions. I moved to another state for 3 years but still came back to see her for my checkups, etc. Also, the patient portal is great for emailing the doctor. She must work 24/7 because I get very timely responses. She definitely cares about her patients!!

Since the "old" doctors left, this office is going down the toilet. It used to be a descent office,…read morewelcoming and effective. Since my former dr left (Dr Jennifer Smith) I wasn't able to see one of this new dr. I have been given 3 different ones in 5 months but could not see any. Not even one hour ago I still had hope to see a new one. Nobody told me that it was a video call. How can you do a video for a patient you never saw. It is amazingly ridiculous. Are these new drs willing to work or is it just a social status: I AM A DR..... Sorry but I have been myself a dr for many years in a different country: I was at the office in person, welcoming the patients (no need of an unsmiling and seemed to be bothered person) attentive to the patient and taking time to talk to them. The attitude I encountered in this office in the last months is surprising, shameful and unacceptable. It is so far from the Hippocratic Oath that I took, that these drs took. It is amazing but when back home I went to the portal and could not get into. It took a few minutes for this unsmiling and seemed to be bothered lady to take me out of the portal, meaning I cannot get my file to go to a new dr. This lady will have another visit from me because my file belongs to me. Please AVOID this office, but anyway I don't give a long time before this office disappears. It is a shame and embarrassing for the "old Drs", they had another view and value of the medicine. A pity that I cannot give 0 star; it is what they deserve. Dr Christine Colvin

Great experience at Clinica Medica Hispana! The staff was very professional and welcoming. They…read morewere able to see me the same day, which was incredibly helpful, and the visit was very affordable. I definitely recommend them if you're looking for fast, professional, and reasonably priced care in Phoenix.

I'm very grateful and highly recommend this clinic to anyone the customer service is awesome and…read morethe health personnel very professional, all the nurses are highly trained and the doctors so good if they don't have to refer you to an specialist they do their job well done unless it is strictly necessary the referral they do it . also the desk guys are so courteous and kind, Thank you Clinica medica Hispana on 32nd St and Indian school. ( East Phoenix)