The quality of care is really horrible, and to call it "healthcare" is too generous. This place is a total waste of time and money. Perhaps they provide better quality of care if you are not white. Do not come here if you are white. I had covid, called ahead to tell them I had covid, and they told me to come in. I called right before I came. They did not tell me that they had no covid tests. They told me to go get a free test at Walgreens, and this was only the first bit of misinformation they gave me. The tests are not free, and you need an appointment. I tried telling the doctor about my circulatory disease and other health issues, but he interrupted me and wouldn't even let me speak. I tried repeatedly to tell him that I have had antibiotic resistance before, but he kept pushing antibiotics for a covid infection and would not listen to me. The doctor prescribed a nebulizer, and the staff told me that I can buy the nebulizer at CVS. This is also misinformation because CVS doesn't sell nebulizers. CVS said they could do an inhaler, CVS said they faxed and messaged this office, but then the front desk lady said she didn't receive anything from CVS and she refused to call CVS. I asked why she wouldn't call when it's impossible for me to fill a prescription that her office ordered, and she said "Okay fine, I'll call." She just lied. She never called. The front desk worker also said the assistant would call me with an order for DME, but she never did.
Prescribing antibiotics for Covid is also just not normal. If the doctor had even taken half a second to listen to my health history when I tried to tell him, he would have seen that I'm higher risk. I had a major surgery for a rare form of cancer, and sexist doctors at these kind of clinics usually dismiss me because I'm too young looking for major disease. They won't listen because they think they know it all, they see me, and they think they know my health already and I'm fine. They don't see the scars all over my abdomen. This doctor will not listen, and I tried several times. There are antiviral options, monoclonal antibodies, and other options. However, this doctor doesn't seem to be aware of any of this, he's not interested in determining if his patients (maybe just his white patients) are high risk, and he's fixated on using antibiotics for a viral infection for some reason. Likewise, the staff provide so much misinformation that I think the entire staff here are just making things up as they go along.
Bottom line is that it's up to me to fix their mistakes, they will not fix their mistakes on their own, they will not do what they say, the doctor does not care my about my health at all, and now I have to battle through the mess they made while I'm severely ill. They just care about money. Again, I really don't think they'd treat Hispanics this badly, but anyone needs to be highly skeptical of these people if you go here. They will let you get sicker and sicker with no concern for your health and provide only misinformation and lies. read more