i love this place for my baby!! the pediatricians are so kind and nice. the front desk people are…read moreawesome and kind. i felt they were very thorough with their care for my babies health did so many more things than the last place! very clean, and fast didn't have to wait for forever!

Sweet, and straight to It front desk ladies. No wait time for my appointment. I was a new patient…read moreand they still seen me fairly quickly. Clean office. Doctor was a good listener , attentive.

Looking for new Dr... selected Dr Horrocks based on Yelp reviews and information...he is part of a…read more"membership practice " wanting more than $100 a month just to be part of the practice! (Insert standard Ukrainian response here). Having been in a "membership practice for two years no, I can say you don't get anything more and that's at $199 a year. It's just a way to soak patients for more money.

I used to be a HUGE fan of this office and the Dr. Unfortunately, they went with MDVIP and no…read morelonger accept just good ole regular insurance. Such a shame, I have yet to find another provider who is as great as Dr. Horrocks.

An excellent PCP with wonderful back up staff . Highly recommend . The staff are very helpful and…read morekind . I am waiting now to see if this buy out makes any difference at all

The PA's there are very knowledgeable or if they have any doubts or questions they ask the doctor…read more They return calls fast & usually with the answers to your questions. The whole office staff is very friendly & pleasant to deal with. You can request to see the Dr himself & they'll gladly schedule an appointment with him. And he will gladly see you. I'd give them more than 5 stars if I could.

This dr. Is an ass! He is rude, does not listen, and is very condescending! It is not nice when a…read moreDr tries to make you feel like an idiot! I wish I could leave a zero!

My husband saw Dr. Bassett due to a hearing loss in his right ear…read more First of all, the front desk was very pleasant and helpful. Very welcoming. As we waited for our appointment to see Dr. Bassett, I noticed that their kindness was carried forward to the next, and next patient, and did not waver one time. Dr Bassett was kind, thoughtful and understanding of my husband's situation. He was very nice, listening to us and did not rush through the appointment. He remedy the hearing loss and then offered suggestion as to how we could prevent future problems. We asked if a change in newer hearing aids would aid with my husband's loss. He then suggested for Dr. Judy do a hearing test. After results and a consult with her we could decide. I highly recommend this office and Dr. Bassett. We were totally pleased

I brought my mother to Total Wellness Medical Center in Surprise for care, and we had a very…read morepositive experience. The staff was incredibly friendly, welcoming, and kind to both of us. They created a comfortable and reassuring atmosphere, which meant a lot while I was there supporting my mother. Everyone we interacted with was positive, professional, and caring. I really appreciated how we were treated and would definitely recommend Total Wellness Medical Center to others looking for compassionate care.

The doctors are great and definitely helped me. However, the follow up is terrible. I had pneumonia…read more, when I needed to follow up. I had to wait five days, when I got there for the follow up. It took over an hour to be seen and I had to leave without being seen , when I tried to reschedule. They wouldn't get me back in for three weeks, after bilateral pneumonia!!, how was that follow up? For three weeks they can't get me to listen to my lungs for a five minute follow up. I think the doctors are great if you can get past the rude front office.

My husband and I both see doctors at One Medical for Seniors. We have had great care from their…read moredoctors and staff. Love that they will spend time with you, and answer your questions. Have had a few doctors as some will go to other locations or other practices. I have a terrible time getting blood draws for testing, and they work with me to make sure I get someone that has good success getting blood with minimal discomfort. Ashley doesn't do blood draws anymore as she is a health coach, but they make sure she is available to work with me when needed. I call that care and compassion!

I am posting this review after reading patient testimonies - to say THANK YOU to those who honestly…read moreshared their horrible experiences at this practice. Reviews and testimonies help others like me AVOID bad medical practices. I won't even use the word 'care' for this practice, because there is none. The reviews were enough for me to stay away from this place, but the responses even more so: It is obvious that they don't even take the time to actually read reviews based on the fact that each response is the same automatic one. This means they do not care and that should be enough to help people stay away, and hopefully help others leave.

Always available 24/7. In home visits for handicapped or elderly patients . Personal care. You…read moreare more than a number

I had MOHS Surgery in June of 2022 from Dr. Joshua Tournas for Squamous Cell Carcinoma and 1 Basal…read moreCell Carcinoma. I was pleased with the overall results but in removing the Basal Cell on my forehead, Dr Tournas pressed exceedingly hard and literally left a large, noticeable dent in my forehead reminiscent of a Frankenstein scar. I will not return for any further treatment if needed to this Surgeon. I feel it was unnecessary to push so hard as to create a dent as it was the smallest spot.

The staff are remarkable, they take care of the patients and are very caring. Thank you for hiring…read morea great staff and employees.

So you know what a relief it is to go to a drs office and actually feel heard when listing…read moreconcerns. To not be blown off or downplayed. I was referred her by a friend more than a year ago. Why did I wait so long to actually make the move. You guys are awesome, thank you.

I've been seen here multiple times for different things. Stephanie Blackmore, her doctor in…read moretraining, the phlebotomist and front desk people have been nothing but kind and helpful. All of my concerns are always heard out and addressed. Multiple family members and now close friends come here for primary care and/or illness.

Literally can never get through when I call since the move to Honor Health. I've been patient, but…read moreI'm now OUT OF MEDICATIONS and can't wait any longer. I am unable to access my provider online either. This is absolutely ridiculous!! Can someone answer the phone at the Sun City West office? Hello?

Always had a good experience here. Plus the pharmacy is very handy. Only downside I have found is…read moretheir turnover of physicians. Great nursing staff.