Labs on an early Monday morning and with an appt was called in at exact time. Brenda was my…read morephlebotomist and was friendly, pleasant and professional. The draw went very smooth. Thank you Brenda.

This is my new favorite lab!!! Making an appointment online was easy. The location had a morning…read moresame day opening. Reception was friendly! Karla, my phlebotomist was kind, gentle, detailed and took my blood with minimal discomfort. I offered my hands and she listened to me. I felt seen and heard.

Doctor James Gordon is my new GI. To say he's improved my quality of life by tons by getting me…read moreinto a low profile button G tube would be an understatement. What a difference. Wanted to get a message to him directly but I'm non verbal and couldn't call and found no other way online but THANK YOU DOCTOR GORDON!

The rudest front desk lady I've ever met. Didn't greet me or anything until she was done sorting…read moreher paperwork. Cancelled my appointment cause I wasn't 30 minutes early. I was at the appointment on time

I came into the LabCorp on Meeker Blvd in Sun City to complete a mandatory employee wellness check…read morefor my health insurance discount. My experience was incredibly frustrating from start to finish. For a month, I tried to book an appointment online, but there was absolutely nothing available across the entire Phoenix metro area. Forced to walk in, I was then told the wait would be over two hours for a simple blood draw. When I tried to explain the situation to the woman at the reception desk, she seemed just as frustrated and overwhelmed as I was. It's clear this location is severely understaffed, and the staff they do have are bearing the brunt of patient frustration. Closing the Bell Road location has put an impossible strain on the remaining labs. This is a basic service required by many employers, and LabCorp seems completely unprepared to handle the volume. Save yourself time and look for alternatives--this was a complete waste of a morning.

The ladies here are always super caring, helpful, and friendly. Kim is my favorite phlebotomist…read more Even when crowds are at the door and in the waiting room, they keep patient. They are kind and take extra care with the elderly. This is my favorite LabCporp.

Extremely crowded waiting room. Appointments are recommended. They take walk-ins, but beware! You…read morewill be bumped because those with appointments have priority. It is so crowded that it made me feel comfortable if someone has a cold or an upper respiratory infection. The check in devices are wobbly and made it challenging to sign in. This is my second Sonora Quest Lab visit I have been to. They are hurting for staff both times. Many people are frustrated and leaving in a huff. Walk-in wait is 1.5 hours and they close at 2 pm. I don't know how we are going to solve our shortage in laboratories.

Why make an appointment and then wait more than half hour. They have a TV screen in the room with…read moreuseless ads/info and to the right less than a quarter of the screen lists all the names of people checked in and waiting. Who can read that. Then again why bother when having an appointment means little. I'll look elsewhere next time.

We had ordered some bloodwork and came in to get it drawn. Becky was so kind and helpful, making us…read morefeel right at home. The establishment is clean and modern. We also learned about their skincare options and while here, we ended up both getting a facial. This is a wonderful and soothing experience, leaving both of our faces glowing. There are many more services they offer including IV therapy, GLP-1, Botox, etc. Every employee I met was warm and friendly. I would highly recommend stopping in.

Absolutely stunning care from the moment I walked in! Skye is amazing and so sweet complimenting…read morethe work I got done!! Absolutely adore Celene she was so patient and super gentle with the lip fillers and botox!! I can't wait to come back!

Labcorp consistently lacks professionalism and basic compassion for patients. Appointments are…read moreroutinely behind schedule, with no communication or accountability, and staff are often unhelpful and dismissive when you ask simple questions. Healthcare requires empathy, organization, and respect for people's time, none of which seem to be a priority here. Unfortunately, this has become a pattern, not a one-time experience. I would not recommend this location to anyone looking for reliable or respectful care.

Very convenient place, since my surgeon is upstairs!! I have been to other Labcorps, and this…read morelocation is one of the best. Got me in, did my testing and got me out!! Place is really clean, and the employees are really nice. For now on, I will be going to this location only!

My primary care provider ordered both a mammogram and an ultrasound due to my medical history,…read morewhich includes two prior lumpectomies. When I arrived at SimonMed, the front desk and reception staff were absolutely wonderful. Kind, professional, and doing their best despite the facility running about 20 minutes behind schedule. Unfortunately, my experience took a sharp turn once I was taken back for imaging. The technician, Monica, informed me she was only going to perform a mammogram and stated there was "no need" for the ultrasound that my doctor had specifically ordered. While I do not have a medical background, I strongly believe a technician should not override or deny imaging ordered by a physician. When I explained that the ultrasound was likely ordered due to my medical history, she stated she would not complete it without prior pathology reports (something I was never informed ahead of time that I needed to bring). I asked if she could contact my primary care provider directly, and her response was that it was "too messy" and that I could call instead. I found the response to be shocking and incredibly unprofessional, and chose to contact my doctor to request the report. I also explained that I would be leaving the country for an extended period and needed to complete everything my doctor ordered during this visit. Only after I continued to advocate for myself did she finally complete both the mammogram and the ultrasound as originally prescribed. I want to be very clear: the ultrasound experience and the reception staff were phenomenal, compassionate, and professional. However, the mammogram portion, specifically the interaction with this technician, was stressful, dismissive, and completely avoidable. Because of this interaction, I do not feel comfortable returning to this facility, despite how outstanding the rest of the staff was. Patients should never have to fight for care that has already been deemed necessary by their physician... especially when dealing with something as serious and personal as breast health.

They made it about impossible for me to pay my bill if I use the number from Sally from my…read more voicemails I got hung up on after I put in all my information multiple times then if you contact them it says it's a fee for credit cards but not debit but in order to use your debit it's makes you say you'll pay the fee because credit and debits are combined for whatever reason then if you chat, it's not a chat. It's a frequently ask questions or schedule an exam online and when I called, they said I didn't have any payment due so I guess bonus for me. I don't have to pay my $92. Hopefully they recorded my conversation from the billing department when I finally got transferred over from having to say I was gonna do a ultrasound in order to talk to anybody what a headache

Looking for new Dr... selected Dr Horrocks based on Yelp reviews and information...he is part of a…read more"membership practice " wanting more than $100 a month just to be part of the practice! (Insert standard Ukrainian response here). Having been in a "membership practice for two years no, I can say you don't get anything more and that's at $199 a year. It's just a way to soak patients for more money.

I used to be a HUGE fan of this office and the Dr. Unfortunately, they went with MDVIP and no…read morelonger accept just good ole regular insurance. Such a shame, I have yet to find another provider who is as great as Dr. Horrocks.