8 years taking the kiddos here. Mariah! I finally remembered to get her name! She is a superhero…read more All the gals who work here are wonderful, but she is our fave. She takes the best blood, and our older girl didn't flinch and actually was smiling. Our younger one is a screamer. Seriously loud! Takes 4 of us. This location may get busy, but they move fast. Can't get in soon enough trying to schedule an appointment online? Just walk in. Kiosks make it easy to check in, and if you need assistance, the ladies are always willing to help. They work well together here. I have never had a bad experience yet. Sometimes a wait, but for the number of people, the wait isn't bad. Bringing kids? Don't forget a snacks, water, tablet or phone, or coloring activities to keep em busy. They can text you if needed and you can wait in your car if you like.

The first time I went, they care quality in office experience was a lot better for the type of care…read moreI went, which was a pre-employment drug screen. I couldn't believe that it came back that it was a negative, but it was diluted well. Hello I live in Arizona it's 115° every day so yeah I drink a lot of water negative is negative so the first experience was OK. The second time I had to go with the office experience was far from Pleasant, so I guess it's a maybe because it's really individualized to the day and time.

I came into the LabCorp on Meeker Blvd in Sun City to complete a mandatory employee wellness check…read morefor my health insurance discount. My experience was incredibly frustrating from start to finish. For a month, I tried to book an appointment online, but there was absolutely nothing available across the entire Phoenix metro area. Forced to walk in, I was then told the wait would be over two hours for a simple blood draw. When I tried to explain the situation to the woman at the reception desk, she seemed just as frustrated and overwhelmed as I was. It's clear this location is severely understaffed, and the staff they do have are bearing the brunt of patient frustration. Closing the Bell Road location has put an impossible strain on the remaining labs. This is a basic service required by many employers, and LabCorp seems completely unprepared to handle the volume. Save yourself time and look for alternatives--this was a complete waste of a morning.

The ladies here are always super caring, helpful, and friendly. Kim is my favorite phlebotomist…read more Even when crowds are at the door and in the waiting room, they keep patient. They are kind and take extra care with the elderly. This is my favorite LabCporp.

Labcorp consistently lacks professionalism and basic compassion for patients. Appointments are…read moreroutinely behind schedule, with no communication or accountability, and staff are often unhelpful and dismissive when you ask simple questions. Healthcare requires empathy, organization, and respect for people's time, none of which seem to be a priority here. Unfortunately, this has become a pattern, not a one-time experience. I would not recommend this location to anyone looking for reliable or respectful care.

Very convenient place, since my surgeon is upstairs!! I have been to other Labcorps, and this…read morelocation is one of the best. Got me in, did my testing and got me out!! Place is really clean, and the employees are really nice. For now on, I will be going to this location only!

The best Sonora quest I've ever been to. I came in as a walk in and as soon as you check in they…read morehave someone in the waiting room checking lab orders. I was called back within 10 min and was out within 20. Very happy with this Sonora quest.

Pros: I did not have an appointment, and I was in and out very quickly!…read more Cons: Their printer was down, so they had to handwrite a label with just my name and date of birth. Unfortunately, the label was not placed on the specimen in the appropriate way; it was loosely taped around it. I assume this was done so the label could be removed later, but my concern is that if multiple specimens are handled this way, it could potentially lead to mix-ups or errors. Typically, results are available within a few days. It has now been a week, and I still have zero results. My doctor's orders are also no longer showing as pending, so I'm unsure what happened or where things stand. I'm hoping this was simply a delay and that my results will be available soon.

The staff I interacted with were fine but they need to stop taking walk ins or do something…read moredifferent because I came as a walk in not knowing you needed an appointment, waited 2 hours to have blood drawn. Came in two weeks later with an appointment and was seen pretty promptly. Came in today and made an appointment at 1pm it's now 120 I'm still showing as 9th on the list and who knows what's even happening because they call back people who aren't even on the list. It's crazy. This isn't efficient and it just sucks when you make an appointment for one blood test hoping it will be quick and it turns into you waiting for an hour+. Nightmare.

Extremely crowded waiting room. Appointments are recommended. They take walk-ins, but beware! You…read morewill be bumped because those with appointments have priority. It is so crowded that it made me feel comfortable if someone has a cold or an upper respiratory infection. The check in devices are wobbly and made it challenging to sign in. This is my second Sonora Quest Lab visit I have been to. They are hurting for staff both times. Many people are frustrated and leaving in a huff. Walk-in wait is 1.5 hours and they close at 2 pm. I don't know how we are going to solve our shortage in laboratories.

i love this place for my baby!! the pediatricians are so kind and nice. the front desk people are…read moreawesome and kind. i felt they were very thorough with their care for my babies health did so many more things than the last place! very clean, and fast didn't have to wait for forever!

Sweet, and straight to It front desk ladies. No wait time for my appointment. I was a new patient…read moreand they still seen me fairly quickly. Clean office. Doctor was a good listener , attentive.

Arrived at this location and they said that they close at 2:30 walked in all lights were out and it…read morewas 2:20pm. The lady came out of the restroom and I asked her were they still drawing blood and she said no it's by appointment only and that they are definitely closed and handed me a paper. Nowhere when you Google Sonora quest does it tell you this location is by appointments only. Honestly, that's not her fault but there was nobody in the waiting room and it would've taken less than five minutes to draw my blood. I told her that it shouldn't say 2:30 that they close. It should say 2:15.

I took my newborn to the Sonoran Quest Laboratory inside Safeway for his newborn screening because…read moreit was close to home, but unfortunately, the experience was very disappointing. From the moment we walked in, the phlebotomist was rude and unprofessional. She kept mentioning that it was almost her lunch break and was more focused on closing the door to prevent walk-ins than on patient care. She also made unnecessary comments in front of us about how her coworkers needed to finish their paperwork so they could go to lunch. I understand that everyone has bad days, but her attitude made an already stressful situation even more uncomfortable. A week later, I received a call from my pediatrician saying that the lab results were unsatisfactory because the blood sample wasn't collected properly. Now, I have to take my newborn in for another blood draw, which is frustrating and completely avoidable. This time, I'll be going to a different Sonoran Quest location, even if it's farther, to ensure we don't have the same experience. I hope management takes this feedback seriously because newborn screenings are critical, and no parent should have to deal with an unprofessional attitude--let alone an improperly collected sample--when it comes to their child's health.

I had two Imaging Appointments scheduled here, my first time. The staff was very friendly and…read moreprofessional. My scheduled appointments were on time and the technicians told me a lot of information that I needed. My visit was great!

I had a 9:30 am appt. for an xray and at 9:55 am, after inquiring regarding the delay, was told…read morethey don't take appointments for X-rays. It's first-come, first-served. So why didn't the person who scheduled my appointment tell me this? And why didn't the receptionist tell me this? I cannot recommend this location. I've had excellent service at different Simon Meds. This one, they don't seem very empathetic nor compassionate. I'm now listening to the receptionist be equally dispassionate toward another patient. Not impressed.

My primary care provider ordered both a mammogram and an ultrasound due to my medical history,…read morewhich includes two prior lumpectomies. When I arrived at SimonMed, the front desk and reception staff were absolutely wonderful. Kind, professional, and doing their best despite the facility running about 20 minutes behind schedule. Unfortunately, my experience took a sharp turn once I was taken back for imaging. The technician, Monica, informed me she was only going to perform a mammogram and stated there was "no need" for the ultrasound that my doctor had specifically ordered. While I do not have a medical background, I strongly believe a technician should not override or deny imaging ordered by a physician. When I explained that the ultrasound was likely ordered due to my medical history, she stated she would not complete it without prior pathology reports (something I was never informed ahead of time that I needed to bring). I asked if she could contact my primary care provider directly, and her response was that it was "too messy" and that I could call instead. I found the response to be shocking and incredibly unprofessional, and chose to contact my doctor to request the report. I also explained that I would be leaving the country for an extended period and needed to complete everything my doctor ordered during this visit. Only after I continued to advocate for myself did she finally complete both the mammogram and the ultrasound as originally prescribed. I want to be very clear: the ultrasound experience and the reception staff were phenomenal, compassionate, and professional. However, the mammogram portion, specifically the interaction with this technician, was stressful, dismissive, and completely avoidable. Because of this interaction, I do not feel comfortable returning to this facility, despite how outstanding the rest of the staff was. Patients should never have to fight for care that has already been deemed necessary by their physician... especially when dealing with something as serious and personal as breast health.

MRI scheduled two weeks in advance for 5pm. Completed online paperwork 48 hours in advance and…read morearrived at 4:40pm. It is now 5:54pm and O am still sitting in the waiting room, which is empty. I thought they forgot about me because no one has communicated anything or even acknowledged the length of time I have been waiting. I approached the counter and asked if I was still on the schedule. She said I was and that the person who runs the MRI is running behind. She went to ask how much longer for me. She came back with another 15-20 minutes!! Very poor experience as a patient.

Tisha is absolutely amazing and cares about me and my health. I recommend her to everyone needing…read moreextra care.

Tisha has been my Psychiatrist for 5 years now, and I CANNOT RECOMMEND HER ENOUGH. When I first…read morebegan seeing her, I had just attended 2 impatient facilities, and had never struggled with mental health before. Everything was new to me. I had previously had appointments with 7 other psychiatrists who only took 15-30 min to talk with me, and I feel like they didn't actually care, and weren't putting in enough time to get my correct diagnosis. However, Tisha sat down with me for an hour (or more) and really took the time to listen to me, and ask thorough questions. She also took the time to explain (in basic language) what was happening in my brain (and didn't just refer me to online sources like so many others do). She's also not just trying to push pharmaceuticals, and she carefully lays out options and gives patients some autonomy in their own care. Tisha was very clear from the beginning that pharmaceuticals are great, but to really improve, I can't just pop a magic pill. I'd have to make some other lifestyle changes (which she also laid out clearly). I've never met a more THOUGHTFUL and CARING doctor ever. I truly believe she is the gold standard of psychiatric care. I would not be the fully functioning, mentally stable woman I am today without her. Thanks you SO SO SO MUCH Tisha.