This is my new favorite lab!!! Making an appointment online was easy. The location had a morning…read moresame day opening. Reception was friendly! Karla, my phlebotomist was kind, gentle, detailed and took my blood with minimal discomfort. I offered my hands and she listened to me. I felt seen and heard.

Appointment set for 8, signed in and was done by 8:05. Pleasant phlebotomist, quick, personable,read more

Extremely crowded waiting room. Appointments are recommended. They take walk-ins, but beware! You…read morewill be bumped because those with appointments have priority. It is so crowded that it made me feel comfortable if someone has a cold or an upper respiratory infection. The check in devices are wobbly and made it challenging to sign in. This is my second Sonora Quest Lab visit I have been to. They are hurting for staff both times. Many people are frustrated and leaving in a huff. Walk-in wait is 1.5 hours and they close at 2 pm. I don't know how we are going to solve our shortage in laboratories.

Walk-in wait time is well over in an hour. If you have low blood sugar, it's an impossibility to go…read morein fasting. Totally mismanaged if you can get someone to talk to it's a miracle I have made appointments online only to find out that they don't have any record of it when I come to get my blood work done what a joke this operation is

Doctor James Gordon is my new GI. To say he's improved my quality of life by tons by getting me…read moreinto a low profile button G tube would be an understatement. What a difference. Wanted to get a message to him directly but I'm non verbal and couldn't call and found no other way online but THANK YOU DOCTOR GORDON!

The rudest front desk lady I've ever met. Didn't greet me or anything until she was done sorting…read moreher paperwork. Cancelled my appointment cause I wasn't 30 minutes early. I was at the appointment on time

Literally can never get through when I call since the move to Honor Health. I've been patient, but…read moreI'm now OUT OF MEDICATIONS and can't wait any longer. I am unable to access my provider online either. This is absolutely ridiculous!! Can someone answer the phone at the Sun City West office? Hello?

Always had a good experience here. Plus the pharmacy is very handy. Only downside I have found is…read moretheir turnover of physicians. Great nursing staff.

Labcorp consistently lacks professionalism and basic compassion for patients. Appointments are…read moreroutinely behind schedule, with no communication or accountability, and staff are often unhelpful and dismissive when you ask simple questions. Healthcare requires empathy, organization, and respect for people's time, none of which seem to be a priority here. Unfortunately, this has become a pattern, not a one-time experience. I would not recommend this location to anyone looking for reliable or respectful care.

Very convenient place, since my surgeon is upstairs!! I have been to other Labcorps, and this…read morelocation is one of the best. Got me in, did my testing and got me out!! Place is really clean, and the employees are really nice. For now on, I will be going to this location only!

Tisha has been my Psychiatrist for 5 years now, and I CANNOT RECOMMEND HER ENOUGH. When I first…read morebegan seeing her, I had just attended 2 impatient facilities, and had never struggled with mental health before. Everything was new to me. I had previously had appointments with 7 other psychiatrists who only took 15-30 min to talk with me, and I feel like they didn't actually care, and weren't putting in enough time to get my correct diagnosis. However, Tisha sat down with me for an hour (or more) and really took the time to listen to me, and ask thorough questions. She also took the time to explain (in basic language) what was happening in my brain (and didn't just refer me to online sources like so many others do). She's also not just trying to push pharmaceuticals, and she carefully lays out options and gives patients some autonomy in their own care. Tisha was very clear from the beginning that pharmaceuticals are great, but to really improve, I can't just pop a magic pill. I'd have to make some other lifestyle changes (which she also laid out clearly). I've never met a more THOUGHTFUL and CARING doctor ever. I truly believe she is the gold standard of psychiatric care. I would not be the fully functioning, mentally stable woman I am today without her. Thanks you SO SO SO MUCH Tisha.

From the owner: Inspire Mental Health was built on a foundation of trust and support. Our providers listen to what…read morematters most to you, and help come up with a support plan that fits your unique style and desires. We offer medication services, and provide referrals for therapy. If you're worried about your mental health journey being overwhelming, please give us a call and we will make sure to exceed your expectations of how well you'll be treated by our Nurse Practitioner.

We had ordered some bloodwork and came in to get it drawn. Becky was so kind and helpful, making us…read morefeel right at home. The establishment is clean and modern. We also learned about their skincare options and while here, we ended up both getting a facial. This is a wonderful and soothing experience, leaving both of our faces glowing. There are many more services they offer including IV therapy, GLP-1, Botox, etc. Every employee I met was warm and friendly. I would highly recommend stopping in.

Absolutely stunning care from the moment I walked in! Skye is amazing and so sweet complimenting…read morethe work I got done!! Absolutely adore Celene she was so patient and super gentle with the lip fillers and botox!! I can't wait to come back!

I came in thinking I had an appointment today, it was actually scheduled for Thursday(completely my…read morefault) and we were having trouble interpreting the tests my doctor ordered. Allison and Cheryl worked so hard to contact my doctor, look up the correct codes, so I didn't need to come back Thursday. Allison, Cheryl, and Don went above and beyond for me, and I am so grateful. I'm chronically ill and get blood draws often, so I will be going here from now on, no matter how long the drive. Thank you so so much, from the bottom of my heart

The fact that you are the ONLY one that requires an appointment even when your lobby is not full…read more What happened to customer service and patient care??? The employee at the window while pleasant, was not able to find resolution for people other than redirecting people to other facilities. Also, your sign should be in front of your office rather than in front of your front window. It would prevent the patient from feeling uncomfortable by NOT SEEING YOUR SIGN It appears your other facilities are unaware that you are an appointment only facility. Also, your facility always seems to be behind.

Both my husband and I are patients here. From the front counter staff to the doctors and nurses in…read morethe back--these folks are top notch. Highly recommend.

they failed to refrigerate my sample and are blaming labcorp, have offered no even percentage of a…read morerefund, and double down on how they made no mistake. I can't even go get it redone for a month because it was a hormone sample. they screwed up and keep swearing it's not their fault.

My primary care provider ordered both a mammogram and an ultrasound due to my medical history,…read morewhich includes two prior lumpectomies. When I arrived at SimonMed, the front desk and reception staff were absolutely wonderful. Kind, professional, and doing their best despite the facility running about 20 minutes behind schedule. Unfortunately, my experience took a sharp turn once I was taken back for imaging. The technician, Monica, informed me she was only going to perform a mammogram and stated there was "no need" for the ultrasound that my doctor had specifically ordered. While I do not have a medical background, I strongly believe a technician should not override or deny imaging ordered by a physician. When I explained that the ultrasound was likely ordered due to my medical history, she stated she would not complete it without prior pathology reports (something I was never informed ahead of time that I needed to bring). I asked if she could contact my primary care provider directly, and her response was that it was "too messy" and that I could call instead. I found the response to be shocking and incredibly unprofessional, and chose to contact my doctor to request the report. I also explained that I would be leaving the country for an extended period and needed to complete everything my doctor ordered during this visit. Only after I continued to advocate for myself did she finally complete both the mammogram and the ultrasound as originally prescribed. I want to be very clear: the ultrasound experience and the reception staff were phenomenal, compassionate, and professional. However, the mammogram portion, specifically the interaction with this technician, was stressful, dismissive, and completely avoidable. Because of this interaction, I do not feel comfortable returning to this facility, despite how outstanding the rest of the staff was. Patients should never have to fight for care that has already been deemed necessary by their physician... especially when dealing with something as serious and personal as breast health.

This office charged me a copay even though my insurance said I didn't have one. They claimed to…read morehave verified it with insurance while I was there, which cannot be true since insurance told me that I didn't have a copay. If I refused to pay, they could refuse to see me. I paid. After it went through insurance and the service was paid in full by the insurance company, SimonMed did not tell me I had a credit. My husband had the same encounter, but instead of providing a refund or telling us he had a credit balance, they claim to have applied it to another visit even though we paid for that visit as well. I wouldn't go there unless you have money to burn and can wait for refunds to process.