At first I thought this place wasn't that bad and even the lady's in the front were nice but the…read moreactual doctor was the worst!!!! She would never explain things to us always had an attitude and me being a new parent I want the doctor to tell me everything but thankfully i just found a new doctor for my LO and she's amazing she explains EVERYTHING TO US. I'm happy we're I'm at now but this place was horrible.. Sorry but I don't recommend pediatrician to anyone.

Dr. Sheinkopf is beyond amazing!! She really knows her stuff. Super thorough. She is very kind…read moreand helpful especially to a new mom such as myself. She explains things systematically and in much detail and is very patient in answering questions. Aside from that she is available at all hours of the day. I was able to contact her after hours very quickly. She goes above and beyond for her patients, more than I've seen by any doctor I know. She truly cares. I highly recommend her!

This review is going to be short and sweet... just like the surgery that my son had to have today…read more Dr. Dean Smith was our anesthesiologist and was above and beyond incredible... both with me and my husband, but most importantly, with my son. You can tell he's highly respected amongst the staff at PCH as well. Dr. Smith's bedside manner was top notch. He prepared us for exactly what was going to happen and everything went smoothly. He spent time with us both pre-surgery and post-surgery and answered our many questions. On the bottom of Dr. Smith's business card are the words "clinical excellence" and "compassionate care." He delivered on both and we are extremely grateful.

The doctor that did the anesthesiology was great - the huge disappointment came later. I would give…read morethe Dr. 5 stars but the business 0 stars. My procedure was at the end of October 2015, this week in May 2016 I received a collections notice for money due to Valley Anesth. I called Valley Anesth. and we find they typed my address wrong and left off a number. And instead of calling me to verify the address when the mail was returned they told me they just automatically send it to collections. So terrible, I don't understand when the mail is returned they can't pick up the phone to verify they didn't make a typo? Instead I have to deal with collections. I'm thankful collections got to me before it affected my credit report but I was seriously disappointed that they do business this way.

I've been going to this practice for years, and after becoming fed up with the constant errors of…read moretheir schedulers & a perceived belief that the focus of the practice was shifting from patient care to what's easiest for the office staff, after experiencing other practices, I now know how very wrong I was. I now realize that I had it very good with them & despite my earlier frustrations, I can say this about this practice, they always treated me with compassion & like the human being that I am.

Norma Mejia,Office Manager - West Valley Her excellence MUST…read morebe commended! Truly an exceptional, highly professional expert in her position! Norma is not only appropriately social and kind, insightful and flexible, but her cheery compassion and identification with others afflictions and pain is genuine and meaningful. I felt that she truly cared and accepted me, like a family member, even if I felt all grouchy and painful inside. She could not wait to help. She knows just how to listen, ask only a few great questions and never ends the call till the other person desires. She adjusts to various personalities perfectly and makes each person feel special with her focused attention and feelings for them. Norma also has great attention to small details, with wonderful follow-through to the patient to confirm everything in e-mails. She was able to get me quick pain relief appointments (which worked almost like a miracle). To me, she is not "normal", but Norma, the one who makes the Impossible and the Miraculous seem "normal" - though it could never happen so nicely and quickly. She definitely seems to enjoy her work there (8 years) and is a Beautiful BLESSING to the staff and patients. Norma deserves a promotion, but no one would let her leave them. So, could you just double her salary and make us all thrilled ???!!!! Patient - Pam Greene, Sun City West, AZ 85375

I have been a patient at Valley Pain Consultants Estrella location for nearly 4 years. The…read moremedical and office staff have always been kind, respectful & professional. However, as for Dr. Marc Soloman and his NP Dien, "professionalism, respect & compassion" evade these two individuals. At my last appointment both men displayed disrespectful & unprofessional behaviors, lacked knowledge & apparent communication between themselves, and with me as the patient, pertaining to my medical records and issues. Both men, became aggressive and hostile towards me, telling me, amongst many other things, that "I'm kicked out of pain management and can leave." This is something that I have discovered after doing some online research, that Dr. Soloman has a history of doing to a MULTITUDE of other patients under his "supposed care." As well as having an extremely overall poor rating of a 2.8 on a plethora of multi-media & medical platforms via the Internet. I was abruptly dismissed because I dared to take NP Dien & Dr. Soloman to task over their lack of knowledge, communication & record keeping. I have multiple skeletal and spinal issues, including osteoarthritis, RA & multiple surgeries, including a double fusion of my lower spine, all documented. I have requested no opiates in close to 2 years, & have only used opiates a total of 3 months in all since being a patient at VPC. I have only requested epidural blocks and/or cortisone shots to help me manage my pain. Last I looked, they are being paid very well to provide me medical care. They by no means are "doing me a favor." Due to their grossly arrogant & unprofessional behavior, I find it absolutely necessary to file a formal complaint/grievance against Dr. Marc Soloman and NP Dien with the Arizona Medical Board. I spoke with the Office Manager of VPC at the time of this incident (and she is also a witness to Dr. Soloman's actions i.e.throwing my MRI results down on the medical tray in front of his Office Manager and myself telling me "You're overreacting. You can leave!" And then storming out of the exam room like petulant child, instead being a PROFESSIONAL ADULT & speaking to me about the matter.) After Dr. Soloman's unprofessional display, the OM was apologetic & told me she would speak with the both of them and call me later that day. It has now been 2 weeks and I am still waiting for her call, that apparently isn't coming. I then proceeded to voluntarily discharge myself from Valley Pain Consultants Estrella & let the front office staff know why I was doing so. Not only was Dr. Soloman & NP Dien behavior insulting, but it was hurtful as well to have someone, especially a doctor, that I once had the utmost respect for, to literally become a Dr. Jekyll & Mr. Hyde right before my eyes. This kind of behavior from a Doctor especially one who is dealing with patients, like myself, who are suffering from chronic pain, for lack of a better word, is disgusting. Perhaps the AZ Medical Board should do some of their own research into Dr. Marc Soloman's deplorable behavior, as I did & read up on the mountain of similar complaints against Dr. Soloman from so many other patients he has mistreated & "kicked out" of Valley Pain Consultants Estrella location. Shameful.

Been about a month after my surgery and I haven't been able to contact or pay my Anesthesiology…read morebill processed by my insurance. A bit worried here as calling them leads to a dead phone number that automatically hangs up and the website linked on Google and Yelp leads me to an inactive site that tries to install some scammy-looking apps. Called my hospital, Banner Health and my ENT and nobody knows how to reach these guys. Sad because my anesthesiologist was pretty friendly and knowledgeable but the billing support and communication needs to be way better. Update: Did some digging and found out they use a 3rd party called Envision Physician Services though I still can't reach anyone or see my bill. (Finally reached someone using the number Katie linked below. Resharing just in case) Their billing department number is 888-233-8826 Their website is: valley.md

Worst customer service ever nobody answers and they send you to collections with out sending you a…read morebill first

After my beloved Dentist retired, I was so scared in selecting a new dentist... Well, all of my…read morefears have been put aside, and I was so impressed with Dr. Lee and his staff!! He is the kind of dentist that you're not afraid to go see, and he is so skilled and confident in his skills, that even I felt so reassured! I am so happy that I found him!!!

I would like to recommend doctor of dentistry Brandon Lee located at 4444 W Northern Ave Glendale…read moreAZ The office staff is so professional and your appointments are so timely it's a great experience Sam Aragon

I am very impressed with the care I've had at Palo Verde Pain Dr Kramer and his staff are very…read morehelpful and knowledgeable. I am able to continue and live a normal life and enjoy my family much better now.

From the owner: Dr. Kramer is double board certified in Pain Management and Anesthesiology. We provide…read morecomprehensive, compassionate and person-centered treatment to individuals suffering from various types of pain including work related injuries, sports injuries, automobile accidents, post-operative discomfort or cancer.

Old school, doesn't use new digital xrays. On my 1st appt was told I needed a crown replaced. Went…read moreback to my old Dr (in different state) to be checked and was told it looked the same as it did 10 years ago. Maby he didn't know how it has looked for years. I need a place that offers gas for any procedures anyway. Nice Dr though.

Dr Laws is a very caring, experienced, knowledge sharing and honest dentist.Feel I found my forever…read moredental care team and been going for years now. His dental hygienist Terry has been a major help in educating me on everything i can do for my teeth/gum health. So nice to have a Terry a medical professional who actually enjoys his work and sharing his knowledge to help you. You feel it when you are being treated by him. Highly recommend !.

Just had hernia surgery performed by Dr Castillo at St. Joseph's outpatient surgery center…read more This is health care at its very best. Dr. Castillo, his offices, his staff, communication and flow of relevant information--top of the line. Then the actual surgery at St. Joseph's Outpatient Center--most impressive in all respects--an array of professional , competent, and personable staff team members--seamless flow from check in to check out. Excellent communication and support. I hope not to have occasion to have surgery again. But if I do, there is no other group and system I would go to.

Dr. Castillo did a Nissan Fundoplication on me 18 years ago and it is still holding. He also…read moreremoved my gall bladder 15 years ago. My father, who is a physician, vetted him carefully before I had either surgery. He was confident about Dr. C's credentials and reputation in the medical community. I found Dr. C friendly, attentive and helpful. I was happy with the service I received from him and his staff. He solved two difficult problems for me and I have been healthy ever since. If I ever need surgery again, I will definately choose Dr. Castillo.

There are bad reviews but let me explain. Richard is phenomenal. His medial assistant(KIM) is…read moreratchet. But the rest of the staff makes up for it. Elisa is so amazing. There were problems with communication, scheduling etc but Elisa has come in and has fixed most of those issues. Most doctors don't care to give you their time, even when Richard is not getting paid for it, he centralizes his attention on you. He is outstanding and worth what other problems there are. The review where they said they leave you in the waiting room. True, however, they don't rush you out of the room until you are ready. When you are ready they assist you to the waiting room and pay attention to you while you wait for your ride. The review where they said the experience was bad. The machine beeps loud. You have to be monitored. If your smart, you put on headphones and and eye mask with serene music and your experience is good. People choose bad music or no music and have their own bad experiences. Once I accidentally put on a grave yard sound and the experience wasn't great. That's not their fault. Absolutely weird to blame the staff for that. Not every experience will be perfect but if you take the right steps it will be fine. As well, you have a button that rings pretty loud for them to come help you no matter what. They check on you every 5-10 min. If the experience is bad, you made it bad. I have a friend who breaks down every so often but she listens to trash. The staff does everything now to make sure you have what you need, scheduling is on point. Etc all because of Elisa. I cannot praise her enough. ASK FOR ELISA and WORK WITH RICHARD. He will work with you.

i have been trying to get my billed straightened out forever, i have mailed them 15 cashier's…read morechecks of $20.00 for a bill of $294.82 = $300.00. and do you think that these moron's can get this straighted out nooooo!!!!. i have called repeatedly, been in the office repeatedly! the checks have all cleared!!! and yet they are still billing me!!! this has been going on for 2 count them 2 years!!!! and it is still not fixed.