I went for blood work on a Saturday at 7:45a. No appointment. I walked in and signed in at a kiosk…read more The waiting room was full of coughing people and crying babies. According to the electronic monitor/display, I was 21st in line. Great. After a 10 min wait, a rep called me up to collected the doctors orders and my insurance card. Minutes later I was rekaxinf in a chair with a needle in my arm. At 8:07a I was sitting in my truck writing this review. I would totally come here again for any labs. They are quick and efficient. The staff were smiling this early in the morning. Who does that???... except me! Lol. Accessible parking and entrance.

Showed up 10 min before a 9am scheduled appt for a 3 year old's blood draw. Was not seen until…read morealmost AN HOUR after 9am. Absolutely unacceptable.

Both my husband and I are patients here. From the front counter staff to the doctors and nurses in…read morethe back--these folks are top notch. Highly recommend.

they failed to refrigerate my sample and are blaming labcorp, have offered no even percentage of a…read morerefund, and double down on how they made no mistake. I can't even go get it redone for a month because it was a hormone sample. they screwed up and keep swearing it's not their fault.

Very nice group of girls. Got my test and results fast! Highly recommend coming here for a covid…read moretest

Came in for a DOT testinf. Just a routine thing for us CDL drivers. They do multiple different…read morekinda tests including DNA. This place is super fast and clean. The staff are professional, kind and you definitely get seen and not just treated like a number. I was in and out in under 30 minutes something some other places I've been wouldn't be able to do in their wildest dreams.

Went there yesterday for a drug test. Fast as advertised. Polite. Efficient overall. Can't…read moreimagine being happier with my visit.

This is an accurate and reliable place to get fingerprints and your drug test for preEmployment…read morescreening. The guy is nice and efficient but the courier who takes samples visits and pick up about 1pm so you must arrive between 830am and Noon, if you're doing urine drug test. I only have 3 days to complete and I went to one location that was closed. Unfortunately I changed it and came here but it was also too late. I'm going to try to change again or come back here Thursday

I went in to have my I9 information verified. Matthew F. Is the only staff personnel in the…read morebuilding, He was one man show, super attentive, great customer service, educated me on the process and overall great asset to the Test Labs. Highly recommend coming here!

Very friendly, took time to talk with me. Got me in without an appointment. Did all blood work in…read morehouse got results very quickly

The ease of appointments are the only reason I continue to use Mr Dr Now…read more Our practitioner Krystle Ray is amazing. However if you have any kind of question you might as well forget about getting any help. The practitioner will not receive any messages via email or thru customer service no fault of theirs. they simply don't get any communication from customer service platform. You must book an appointment and pay fee for literally anything you need including a refill, insurance authorization or an error with bloodwork they wrote orders for. This is definitely a management/corporate issue that needs addressed.

MAKE AN 8AM APPOINTMENT A MONTH IN ADVANCE. Get there at 7:30 AM. There will be a long line. They…read moreopen the door at 8:01 AM. Go straight to the front desk and politely tell them you have an 8AM appointment with fasting labs and bloodwork. Show them the order paperwork and your insurance card. I was out of there 12 minutes later. 20 people were in the waiting room when I departed.

Can be very busy so I recommend an appointment or you could be waiting very long…read morelong. The staff is very friendly but they don't have enough people or a large enough facility for volume of people they get.

As a LGBTQ... on PrEP Don't recommend going here if you take…read morethe SAAT BCBS Program or getting 3 month Lab work done or they use of Sonora Quest Labs. CAN Comm. Health was suppose to pay my lab work. On two occasions I had to pay for my Labs after CAN was suppose it take care of Lab work they didn't. I got turned over to collection agency by Sonora Quest for the lab work bill that I was not responsible for. CAN want refund your money. Never again will I deal with this Non Profit Shit Hole.... Dr. Mark and Jackie the tech nurse is awesome tho. It's the front office and Eric that is my problem. Eric is a piece of work. His word is useless... Go somewhere else for your needs for LGBTQ Lifestyle. Sincerely, J. C.

Has been a great experience overall with caring and helpful doctors and staff. Thank you all.read more

The front-office staff (receptionists, etc) are absolutely terrible. So far my therapist has been…read moregreat overall, and the pharmacy staff are AMAZING, but the reception staff who answer the phones and check patients in are just awful. They are cold, uncaring, unsympathetic, and downright lazy. When I first checked in they were all sitting around eating food, playing on their phones, and talking with each other. I had to wait for them to finish a conversation about in-office gossip before they even acknowledged I was standing there. After an hour of waiting I went to ask why my appointment was scheduled an hour ago and I was still waiting, and I believe they never even finished checking me in the first time because after the 2nd time I went to the counter my therapist came to get me within 5 minutes. In addition to that, they just don't answer the damn phones and sometimes straight up ignore them ringing. When they DO answer the phone, they will put you on hold. Then another person will pick up the phone 5 minutes later and put you BACK on hold. Eventually you will end up at the voice-mailbox but they will never return your call. I tried for three days straight, calling 4-5 times per day over a 4 hour period, and each and every time I ended up leaving a voicemail that never got returned. When I was there for my appointment there were 4 receptionists and not a single one of them were doing their damn job. If they replace the front-office staff then this could be a decent facility, but until then I suggest finding another mental-health care facility.

My experience here was horrible. I was persuaded to return "for my own good" after suggestions that…read more I was "too sensitive" and so on. This is a terrible place. The counselors have questionable training, shaky ethics and often seem to bring personal bias to their interactions with clients. There is a streak of cruelty and a disingenuous quality to their advice. Record keeping is sloppy and test results lost. At one point they insisted that I'd never had a particular test, thus nothing to report. Some weeks later, the results miraculously surfaced. Sadly, many of the clientele appear to be extremely vulnerable folk with limited choices. I realized that I had a choice. I heartily recommend that you avoid Terros. This place is toxic.

Well Sonora labs has given in to the enshittification of everything…read more Their new facility has no HUMAN accessible or visible. They are all behind locked doors. Of course check in is on a smartpad. You know who struggles w that? Lots of people! Older people, people with vision issues, people w oddball medical plans, people with language barriers. But mostly seniors/older people. I watched an elderly man attempt to get help multiple times. I won't go into his personal details, but at least 7 people checked in before he was checked in. Someone at lab told me "times have changed" when I brought this up to staff, but there's a huge population that were not born in a digital age, that adopted technology when it was available, as adults. It's wrong- this digital gatekeeper way of running a business that involves humans- including the old and sick. Once in the back, I was treated well, as I always am by the staff at Sonora Quest. Professional courteous phlebotomist. Labcorp is even worse.

The new location is much, much cleaner and more spacious, more seating for waiting. The staff was…read moresuper friendly and my phlebotomist Aileen was excellent! Two suggestions: Address is now 1010 E. McDowell, not 926 E. McDowell. The check in kiosk is convenient for tech savvy people, but the elderly could find it very challenging. Adding a person to assist those who are not computer savvy would be nice.