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    Surprise Care

    4.4 (7 reviews)
    Closed 8:30 am - 4:30 pm
    Updated 3 weeks ago

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    2 months ago

    Great care, always available to help you. Making an appointment is easy. Online on phone.

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    4 years ago

    Helpful 2
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    3 years ago

    I had excellent care and expedited me to ER for a heart condition. I highly recommend them!

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    4 years ago

    Helpful 1
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    8 years ago

    Helpful 4
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    4 years ago

    Helpful 1
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    6 years ago

    Helpful 1
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    Peoria Urgent Care

    Peoria Urgent Care

    4.2(12 reviews)
    3.9 mi

    This office provided excellent care for me today. The PA was…read morevery good, listened well and was quick to understand the issues and symptoms. They cannot do labs, or write for scans so they are limited in what they can check for, and he did suggest I follow up with the ER so I could get those tests. Hope I don't have to, but I would go back there for sure.

    By far the worst customer service I have ever experienced. My husband and I came in with my 8 month…read moreold daughter who was very sick and had been throwing up all day. We got there 15 minutes before they closed and the lady was SO RUDE. I understand we got there late but she at least could have been kind about her not being able to see my daughter. As soon as we walked in she looked at the clock above me and said "um we're closing??" with a tone that made me feel dumb for coming in when all I was trying to do was get care for my baby. She huffed and puffed and told us to go to the ER instead and kept talking to us with a rude demeanor, like she was appalled we would even come in. I used to be a server and if someone came into the restaurant even 5 minutes before closing we would still have to greet them with a smile and provide them with our service. I didn't catch her name but I just remember her having black hair. All I have to say is- don't work in health care if you really don't care about the health of people and only care about the moment you get to clock out.

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    Express Urgent Care

    Express Urgent Care

    3.2(50 reviews)
    3.3 mi

    Got in an accident outside of the place everyone was fine getting paper work done and I guess this…read morecompany's supervisors thought that they should make a laughing stock out of the accident and had every single employee walk out and laugh about it at first I didn't say anything because one of the cars were against the wall and it could of scared whoever was on the inside of that wall but every single one of them came out including all the supervisors one was name Brenda and she brought everyone out. The other one walked by covering her name tag. I will be contacting corporate since it was so funny and according to one of your employees you guys just take walks all the time very interesting. Very rude staff would not recommend. The lady shown in this photo is Brenda (could be spelling her name wrong)

    Nice office, clean and personable front desk.As with all facilities and professionals within the…read moremedical community, not enough is asked or answered to keep you from needing to come back again. Yes, two days later and co payments and deductibles are where the money is as I wait in the waiting room, I witness this two other times. So I anticipate with multiple times in urgent care as a semi healthy individual, I soon will also need to be seen twice! Please, show compassion to those who have to pay..... not everyone has free healthcare, Medicare or Medicaid. Second trip pneumonia. Joanne and Jay outstanding patient. But my body seems to always require two trips???

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    Express Urgent Care - Brenda

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    NextCare Urgent Care, Peoria

    NextCare Urgent Care, Peoria

    2.4(84 reviews)
    3.2 mi
    Remote services
    Available by appointment

    This is the BEST Urgent Care in the valley!! They are nice, efficient, professional and get you in…read morewithin a timely manner You can sign in while you are at home and they will tell you when it's time to come in! Which is great when you don't feel well Dr Kevin Kon is the best Doctor I've seen in years!! He listens, solves your problem and genuinely cares. He has treated me for bronchitis several times. He has me return in 5 days to check on me. If I'm still not doing well he figures out a new program to help me get better. He is so good!! I tested positive for COVID-19 and I've been treated successfully by Dr Kon. They have me wait in my car and within a short time they take me in through the back door. Dr Kon got me through this hideous virus. I'm in the high risk category and was very sick for awhile. But thanks to Dr Kevin Kon I am doing really well Thank you Dr Kon, Zach and everyone at Next Care!!

    Went to this location one time previously about two months ago with my daughter. It was a decent…read moreexperience. I was in and out quickly, with a $30 co-pay. Attempted to schedule today for another child in my family. After filling out paperwork online and prior to the appointment got text notification that I would be charged $100 co-pay. Attempted to call the location and resolve the issue ahead of appointment. Office staff that I spoke to did nothing to resolve it. Instead told me that I could do the appointment and take a chance that I would be billed the $100. I asked that she look up my daughter's chart to verify co-pay from July ($30) despite her ability to see that, she did nothing to resolve the incorrect co-pay that was going to be charged to me today. I canceled the appointment and unfortunately will not be back.

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    NextCare Urgent Care, Peoria - Exam room

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    Exam room

    Surprise Care - conciergemedicine - Updated September 2026

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