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    Express Urgent Care

    3.2 (50 reviews)
    Closed 7:00 am - 7:00 pm

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    3 years ago

    Prick on the phone was so rude and disrespectful. Sounded like he still lives at home.

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    3 years ago

    excellent care! thank you cassandra burruel pa-c and team!

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    7 years ago

    The best place fast to get in and I love the staff is highly recommend this urgent care

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    Page 1 of 2

    Ask the Community - Express Urgent Care

    Review Highlights - Express Urgent Care

    The procedure I had done was painful but the PA that worked on me kept me talking and trying his best to keep my mind off the pain and what he was doing.

    Mentioned in 4 reviews

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    NextCare Urgent Care, Sun City

    NextCare Urgent Care, Sun City

    2.8(67 reviews)
    2.4 mi

    Our experience was OK. We got there at 7:30p and they close at 8:00p. They have a large sign in…read morefront of the building that wasn't lit up. The place looked closed, but there was one car in the dark parking lot, so we pulled in. We had the feeling they weren't happy to see us, although the PA was the friendliest, and that was the most important. Everyone was efficient and tests were done quickly. It was the flu. I'm pretty sure we were out of there by 8:00pm. FYI, it's $279 to be seen. They didn't know of any pharmacies that were open late hours and seemed annoyed when we asked for a minute to look up the information. We couldn't find one quickly, so the scripts started the next morning. It was odd (lazy?) that an urgent care facility with evening hours had no list of late-night pharmacies.

    I was seen by a PA for a potential finger infection. PA looked at my finger for a couple seconds…read moreand determined it was infected, prescribed antibiotics & sent me home. I had an appt the following day with my primary care Dr. & They checked my finger & took out a very long splinter which was obviously causing the infection & were surprised Urgent care had not taken care of this! I paid $279.00 to Urgent care for telling me I had an infection, but the antibiotics prescribed would not have cleared up the infection with a splinter remaining in my finger ,& infection could have worsened if I had not seen by pcp the next day! Urgent care just wants your money.

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    NextCare Urgent Care, Sun City
    NextCare Urgent Care, Sun City
    NextCare Urgent Care, Sun City

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    Peoria Urgent Care

    Peoria Urgent Care

    4.2(12 reviews)
    3.5 mi

    This office provided excellent care for me today. The PA was…read morevery good, listened well and was quick to understand the issues and symptoms. They cannot do labs, or write for scans so they are limited in what they can check for, and he did suggest I follow up with the ER so I could get those tests. Hope I don't have to, but I would go back there for sure.

    By far the worst customer service I have ever experienced. My husband and I came in with my 8 month…read moreold daughter who was very sick and had been throwing up all day. We got there 15 minutes before they closed and the lady was SO RUDE. I understand we got there late but she at least could have been kind about her not being able to see my daughter. As soon as we walked in she looked at the clock above me and said "um we're closing??" with a tone that made me feel dumb for coming in when all I was trying to do was get care for my baby. She huffed and puffed and told us to go to the ER instead and kept talking to us with a rude demeanor, like she was appalled we would even come in. I used to be a server and if someone came into the restaurant even 5 minutes before closing we would still have to greet them with a smile and provide them with our service. I didn't catch her name but I just remember her having black hair. All I have to say is- don't work in health care if you really don't care about the health of people and only care about the moment you get to clock out.

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    Peoria Urgent Care
    Peoria Urgent Care - Snacks and water available in the lobby. Coffee available in the AM.

    Snacks and water available in the lobby. Coffee available in the AM.

    Peoria Urgent Care

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    HonorHealth Urgent Care - West Bell Road

    HonorHealth Urgent Care - West Bell Road

    2.6(80 reviews)
    3.9 mi

    This is the WORST! Honor health is a joke. Going from Evernorth to Honor health is absolutely…read moredisgusting! My daughter has a mass, she needs her doctor to send a referral, the office said she had to re establish herself and next appointment is March 3. This could be cancer!!!!!!! But honor health could care less!!!! What if this was your child?? Would you say oh well??? Probably not!!! If it is cancer, I will be contacting an attorney for malpractice!!!!

    My first visit back here after almost 2 years was, painful for me (thanks COVID) but in reality…read morepainless. I arrived shortly after 8 AM. Checked in, saw the sign for COVID symptoms & said "ALL OF THESE. I HAVE ALL OF THESE!" Taken to the back. Why does no one introduce themself? I don't care if you have a name tag on. Introduce yourself. Tell me who you are. Tell me what you are doing. So much is lost these days & I cannot wrap my head around this. It takes two seconds to introduce yourself. They of course needed to do blood pressure. It's not rational, to me, EVER, to do an automatic blood pressure machine when someone is coughing. The person cannot only 'NOT stay still but can't stay quiet. You know, that whole pesky coughing business. I'm legitimately unable to breathe with some of the coughing so this automated cuff is tightening to the point of pain & I can't feel my fingers. So, I ripped it off & said why. There was some argument that it was necessary & that another cuff could be placed on my forearm. No! What the hell? Why would you think there would be a different result? I said, you can do it manually or not at all. I'm not going to subject myself to additional pain & discomfort because you want to use an automated way. Ultimately, the manual method was done. Quick swab up the nose for COVID & flu test. COVID positive. Here is a prescription for anti-viral, (yep! I sure did require them), cough medicine, & inhaler. "Now, get our." LOL. Back the following Monday after anti-virals complete because of a cough that would not go away. Went in after 10 AM. Wildly different experience. Much longer wait time & a much saltier nurse/nurse assistant/technician. Honestly, I realize I have no idea what their position is, because again, she couldn't be bothered to tell me who she was. I believe her name may have been Courtney. I can't remember, I saw her name tag briefly, but again, she couldn't be bothered to introduce herself. She did the manual blood pressure, I suspect because of a note left from the previous person. Now, she didn't bother to support my arm & strangely enough I do have training in this area because once upon a time, I was a medical assistant. Supporting the arm can make a difference but it simply demonstrated her lack of indifference. Vitals done, "nurse practitioner will be in," & our the door. Waited for 10+ mins & walked out, said, "since I'm waiting, can I please get a COVID test?" I would have thought that would have been done automatically to confirm I was indeed COVID negative. This was apparently offensive to Courtney or whatever her name was because she came in, didn't wash her hands, put gloves on, shoved, yes shoved, very aggressively the swab into one nostril, striking maxilla because of how aggressive she was, & then left. Didn't swab both sides as had been done previously. Nurse practitioner came in. Diagnosed with whooping cough (pertussis), medicine prescribed, & out the door. I had to email several hours later asking for the COVID result because each time I looked it still said processing. This didn't make sense why in the week before the result was done in 10-15 mins but now was several hours. Finally, results done & COVID negative. Interesting how in less than a week, a review can change so drastically. The reality is patient care/bed side manner, customer service makes a huge difference. One person really can make a huge difference. If an organization is willing to hire or leave one employee with a negative attitude unchecked, then it begs the question of how many more & whats the mórale in the organization? I don't know the answers but what I know is, I don't appreciate having a nasal swab shoved aggressively into a nostril that it strikes bone, or that my arm wasn't supported during the blood pressure check. Most importantly, to me, the failure to identify & introduce yourself. It's such a simple thing. Why is it not being done??

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    HonorHealth Urgent Care - West Bell Road
    HonorHealth Urgent Care - West Bell Road
    HonorHealth Urgent Care - West Bell Road

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    Cigna

    Cigna

    1.0(6 reviews)
    1.6 mi
    $

    I have to leave a star I wouldn't leave any broad one of my…read morefriends elderly friends here for x-rays and they came out called her last name and was very rude The girl was very rude course I'd be rude if I work for signa too but I just think this place sucks Don't go to this one go to another one especially if you're having an x-ray she has dark hair maybe about five four couldn't catch her name but what a bitch

    Holy mother of inefficiency! Had to take off work (without pay) to get my mother to her follow-up…read moremammogram. She had a 10:30 appointment time. At 11:10 the door-of-selection opens and her name was called....BUT, before my mother could respond...or get up...the person disappeared and the door slammed shut! And...nothing! No one returned. No one knew what happened or why she wasn't taken back. Finally, the check-in person told us that the door- monitor/queen-of-selection went on break.....ok? Is there a back up queen??? Are we now in waiting room limbo? At this point mom is annoyed...me, a bit past annoyed...and she is ready to reschedule....when lo-and-behold...the door-of-selection reopens and a new reigning queen beckons her thither It is now 11:50. I'm late for work. I'm making no money, HOWEVER, the inefficient, time-wasting, gods of incompetence are hard at work...earning THEIR paychecks by waisting my time

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    Cigna - Every elderly, walker-using patient who comes here has to navigate that. Tremendous distance for disabled parking.

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    Every elderly, walker-using patient who comes here has to navigate that. Tremendous distance for disabled parking.

    Express Urgent Care - urgent_care - Updated May 2026

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